Tag Archive for Apple

PC Sales Post First Quarterly Gain In Two Years

PC Sales Post First Quarterly Gain In Two YearsPC sales increased for the first time in two years. Gartner is reporting that global PC shipments for the fourth quarter of 2023 totaled 63.3 million units in. This is a 0.3% increase from the fourth quarter of 2022. However, 2023 was the worst year in PC history. PC shipments declined 14.8% in 2023. Gartner notes this is the second year with a double-digit decline. Worldwide PC shipments totaled 241.8 million units in 2023, down from 284 million in 2022.

Company2023 Shipments2023 Market Share (%)2022 Shipments2022 Market Share (%)2023-2022 Growth (%)
Lenovo59,725.024.7%69,047.024.3%-13.5%
HP Inc.52,896.021.9%55,366.019.5%-4.5%
Dell40,238.016.6%50,008.017.6%-19.5%
Apple21,877.09.0%26,825.09.4%-18.4%
Asus17,061.07.1%20,651.07.3%-17.4%
Acer15,887.06.6%18,708.06.6%-15.1%
Others34,206.014.1%43,448.015.3%-21.3%
Total241,891.00284,052.00-14.8%
Source: Gartner (January 2024)

PC shipments for all of 202 3fell 14.8% decrease from 2022.Globally, PC shipments for all of 2023 totaled 241.8 million units, a 14.8% decrease from 2022. This marks the first time that shipment volume has dipped below 250 million since 2006, when 230 million units were shipped according to Gartner.

All the vendors shipped fewer units in 2023. According to the Gartner data date, Dell (DELL) (-19.5%) and Apple (AAPL) (-18.4%) saw the largest decreases. Mikako Kitagawa, Director Analyst at Gartner said, “…  all top six vendors maintained their position without notable share gains or losses … Gartner projects that the PC market will return to annual growth in 2024.”

U.S. PC sales

U.S. PC market increased 1.8%The U.S. PC market recorded its first year-over-year growth since the second quarter of 2021. U.S. PC sales increased 1.8% in the fourth quarter of 2023. HP (HPQ) maintained the top spot in the U.S. PC market share of 27.7%. Dell came in second with 22.6% of U.S. PC market share, despite a 5% decrease for last year. ASUS (2357) lost a spectacular 23.2% of their U.S. Market Share in 23Q4. Kitagawa commented, “The solid U.S. economy helped small and midsize business spending as the segment grew steadily. Large companies were still cautious about spending, postponing PC refreshes to 2024.”

U.S. PC Vendor Unit Shipment Estimates for 4Q23 (Thousands of Units)
Company4Q23 Shipments4Q23 Market Share (%)4Q23-4Q22 Growth (%)
HP Inc.4,66527.70%1.80%
Dell3,80522.60%-5.0%
Apple2,71616.10%14.50%
Lenovo2,65015.70%10.60%
Acer8264.90%13.20%
ASUS7334.40%-23.10%
Others1,4358.50%-12.00%
Total16,8311001.80%
Source: Gartner (January 2024)

Global PC Sales

Globally, year-over-year PC shipments were mixed.Globally, year-over-year PC shipments were mixed. The winner was Acer (TPE:2353) with an increase of 11.1% for the year. Apple, (7.2%) best, followed by HP (5.6%) and Lenovo (LNVGY) (3.2%)  were the winners for 2023.

ASUS was the big loser in 2023, with a -9.4% decrease year-over-year in PC shipments. Dell dropped -8.3% over 2023.

Worldwide PC Vendor Unit Shipment Estimates for 4Q23 (Thousands of Units)
Company4Q23 Shipments4Q23 Market Share (%)4Q23-4Q22 (%) Growth
Lenovo16,21325.60%3.2%
HP Inc.13,95422.00%5.6%
Dell9,98315.80%-8.3%
Apple6,34910.00%7.2%
ASUS4,4057.00%-9.4%
Acer3,9876.30%11.1%
Others8,47913.40%15.3%
Total63,371
Source: Gartner (January 2024)


Gartner notes that Lenovo marked its first year-over-year growth in worldwide PC shipments since the third quarter of 2021. HP Inc. had its second consecutive quarter of year-over-year growth and sequential growth in worldwide PC shipments. Meanwhile, Dell registered its seventh consecutive quarter of year-over-year shipment decline.

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PC sales should pick up as many firms upgrade to Windows 11 ahead of the looming Windows 10 EOL. The scheduled end of support date for Window 10 is October 2025

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

5 Ways to Save Money on Your Cell Phone Bill

In today’s cell phone dependent world, staying connected is essential, but soaring data costs can quickly eat into your budget. However, there are several effective ways to reduce your reliance on the cellular network for data on your mobile phone. By implementing these strategies, you can optimize your data usage and save money while still enjoying the benefits of a connected lifestyle. In this blog post, we will explore the top five ways to prevent excessive cellular data usage on your mobile phone.

Did you know that streaming high quality audio uses over 100MB per hour while HD quality video can use anywhere between 1GB to 3GB per hour? If you have a metered data plan, you could easily hit your cap in no time!

Connect to Wi-Fi networks

One of the most effective methods to minimize your cell phone bill is by utilizing Wi-Fi networks whenever available. Whether you’re at home, work, or a public place, connecting to a trusted Wi-Fi network can provide fast and reliable internet access without utilizing your cellular data plan. Ensure that your device automatically connects to known Wi-Fi networks and disable any prompts to use cellular data when a Wi-Fi network is available.

How to connect your iPhone to Wi-Fi networks:

  1. Open the “Settings” app on your iPhone.
  2. Tap on “Wi-Fi” and ensure that the Wi-Fi toggle is switched on.
  3. Select a trusted Wi-Fi network from the available list and enter the password if required.
  4. To automatically connect to known Wi-Fi networks, enable the “Auto-Join” option.iPhone Wi-Fi

Not all Wi-Fi networks are built the same, so be careful of public Wi-Fi networks. Public networks at coffee shops, shopping areas, or airports, may put your personal information at risk. Many times these networks are not secure. Other users may be able to see your internet traffic, including your personal information, logins and passwords, so make sure not to access personal or financial information on public Wi-Fi. If you are going to use a public Wi-Fi network consider using a Virtual Private Network (VPN) app to encrypt your internet activity. Here are some more tips from the Federal Trade Commission on how to use public Wi-Fi networks safely.

Manage background data on your cell phone

Apps running in the background can be data hogs and drive up your cell phone bill. They consume a significant amount of data without your knowledge. To prevent this, review your app settings and restrict background data usage for applications that you don’t require to be constantly active. iOS devices offer options to limit background data for individual apps, allowing you to prioritize essential services while conserving your cellular data.

How to manage app background data on your iPhone:

  1. Open the “Settings” app on your iPhone.
  2. Tap on “Cellular”
  3. Scroll down to see which apps are using cellular data.
  4. You can see which apps are using the most data and consider limiting their use only to when you’re on a Wi-Fi network.
  5. Toggle off the switch for apps that you don’t want to use cellular data in the background.Background Data

Enable low data mode

Low Data Mode can significantly reduce your cell phone bill. This mode limits data usage by preventing background app refreshes, app updates, and automatic downloads. Enabling Low Data mode can help you avoid unnecessary data usage, especially when you’re on a limited data plan or experiencing slower network speeds.

How to set up Low Data mode on your iPhone:

    1. Open the “Settings” app on your iPhone.
    2. Select “Cellular”
    3. Tap on “Cellular Data Options”
    4. Open “Data Mode”
    5. Check “Low Data Mode”Low Data mode

Don’t back up over cellular network

Apple’s cloud backup service iCloud is great for backing up your photos and other important data. However it can really jack up your cell phone bill if they are syncing over a cellular network. It’s a good idea to turn that setting off to conserve data.

How to stop backing up over cellular on your iPhone:

  1. Open the “Settings” app on your iPhone.
  2. Select “Photos”
  3. Tap on “Cellular Data”iPhone Photos
  4. Toggle off Cellular DataPhoto cellular data

Optimize cell phone streaming settings

Streaming media, such as music and videos, can quickly deplete your cellular data allowance. To prevent excessive usage, adjust the streaming settings for popular apps like Netflix, YouTube, Spotify, and others. Opt for lower quality video resolutions, disable autoplay, and download content for offline viewing when connected to Wi-Fi. Additionally, streaming music and videos from dedicated apps that offer offline playback options, like Spotify or Netflix, can significantly reduce your reliance on cellular data.

How to optimize streaming settings:

  1. For streaming apps like Netflix or YouTube, open the respective app.
  2. Tap on your profile or account settings within the app.
  3. Look for options related to video quality or streaming settings and choose a lower resolution or quality option.
  4. Additionally, disable autoplay features to prevent videos from playing automatically.

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By implementing these top five strategies, you can effectively minimize your reliance on the cellular network for data on your mobile phone. Connect to Wi-Fi networks whenever possible, manage app background data, enable Data Saver mode, optimize streaming settings, and utilize offline features. With these proactive measures, you can take control of your data usage, avoid unexpected charges, and enjoy a connected lifestyle without breaking the bank. Remember, a little awareness and optimization can go a long way in preserving your cellular data and ensuring a seamless mobile experience.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Earth Day 2023

Earth Day 2023 Earth Day is an annual event that raises awareness and promotes action on environmental issues. It was founded in 1970 and takes place every year on April 22nd. On this occasion, many IT companies showcase their efforts to reduce their environmental impact. In this blog post, we will look at how five of the biggest tech companies in the world – Apple, Microsoft, Google, Amazon, and Facebook – are addressing their scope 1, 2 and 3 emissions. Scope 1, 2, and 3 emissions are the main sources of greenhouse gas emissions.

Earth Day 2023The classification system of Scope 1, 2, and 3 emissions was developed by the Greenhouse Gas Protocol Initiative in 1998 to help measure, manage, and reduce business greenhouse gas (GHG) emissions. Scope 1 emissions come directly from resources the companies own or control, such as furnaces or delivery vehicles. Emissions that come from the generation of purchased energy, such as electricity or heat are Scope 2. Scope 3 emissions include all other activities that take place beyond the companies’ direct operations. These include the production of packaging and devices, the use of products and services by customers, and the disposal of waste.

The Greenhouse effect

According to their latest sustainability reports, here are some of the highlights of how these tech giants are tackling their scope 1, 2, and 3 emissions:

Apple

Earth Day 2023Apple (AAPL) claims to be carbon neutral for its global corporate operations since 2020. They plan to achieve net zero carbon across its entire business, including its supply chain and products, by 2030. This means that every Apple device sold will have zero climate impact. To do this, Apple plans to reduce its emissions by 75% by 2030 and invest in nature-based solutions to remove or offset the remaining 25%.

To achieve its 2030 goal, Apple has reduced its emissions by 40% since 2015. This is largely through improvements in energy efficiency, low-carbon design, becoming carbon neutral for corporate operations, and transitioning its supply chain to renewable electricity.

Apple uses 100% renewable energy for its operations in 44 countries and has helped over 110 of its suppliers switch to clean energy sources. As part of Apple’s supplier engagement, the company is partnering with its chain to accelerate the move to carbon neutrality.

The company requires reporting on progress toward these goals — specifically Scope 1 and Scope 2 emissions reductions related to Apple production. More than 70% of Apple’s direct manufacturing chain has committed to using clean power like wind or solar for all Apple production. Major manufacturing partners — including Corning Incorporated, LG Dispaly (LGLD), Samsung (005930), STMicroelectronics (STM) and TSMC (TSM) have committed to power all Apple production with 100% renewable energy.

Microsoft

Microsoft (MSFT) announced its environmental goals in January 2020. The goals include being carbon-negative, water-positive, and zero waste by 2030. By 2050, Microsoft also intends to remove all the carbon it has ever emitted since its founding in 1975. To achieve this, Microsoft has committed to reducing its scope 1, 2, and 3 emissions by more than half by 2030.

According to its latest report, Microsoft has made progress on its environmental goals by reducing its direct emissions of direct (Scope 1) and indirect (Scope 2) GHG emissions by 17%. They have invested in renewable energy projects, procuring carbon removals, improving water efficiency and conservation, advancing circular economy practices, and supporting ecosystem restoration.

Microsoft has not been as successful in reducing its Scope 3 impact. The indirect emissions of GHG that occur in Microsoft’s value chain, increased by 23%. This increase is due to the growth of its cloud and devices businesses amid the COVID-19 pandemic. 

Google

Google (GOOG) says it has been working on sustainability since its founding in 1998. The search giant says that it became carbon neutral in 2007. However, some have questioned Google’s definition of carbon neutrality and its reliance on carbon offsets. Carbon offsets do not remove carbon from the atmosphere or prevent additional emissions.

In 2020, Google announced that it had not only reached net zero carbon for its operations but also offset all the carbon it had ever produced since its inception in 1998. Google’s next goal is to run its business on carbon-free energy 24/7 by 2030, which means that every Google service will be powered by clean sources at all times and locations.

Google does not provide historical data for its scope 1, 2, and 3 emissions. However, it does provide data for its carbon intensity and its carbon footprint. It is reported that Google’s carbon intensity decreased by 87% from 2007 to 2020, while its carbon footprint increased by 18% from 2010 to 2020. Google’s increase in carbon footprint is attributed to its business growth, data center expansion, and changes in scope 3 emissions boundaries.

Amazon

Amazon (AMZN) Amazon announced its Climate Pledge in 2019. They hope to reach net-zero carbon emissions by 2040. As part of this commitment, Amazon has set a target to power its operations with 100% renewable energy by 2025 and to reduce its scope 1 and 2 emissions by 50% by 2030.

According to Amazon’s plan, the online behemoth will reduce its environmental impact by investing in renewable energy projects, electric delivery vehicles, reforestation initiatives, and innovation funds. Despite these plans, Amazon’s carbon emissions rose by 19% during the pandemic.

Facebook

Facebook (META), now known as Meta, has set goals to reduce its environmental impact by 2030. These goals include net-zero emissions for its entire value chain by 2030. The goals are: Becoming water-positive by 2030; Eliminating single-use plastics in its operations by 2025; and advancing circular economy practices. Facebook relies on renewable energy to power its data centers and offices around the world and has reduced its energy intensity by more than 70% since 2011.

Meta does not provide historical data for its scope 1, 2, and 3 emissions. However, it does provide data for its carbon footprint and its carbon intensity. According to these data, Meta’s carbon footprint decreased by 94% from 2019 to 2020, and its carbon intensity decreased by 96% from 2018 to 2020.

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As we can see from these examples, these tech companies are taking steps to address their environmental impact scope 1, 2 and 3 emissions this Earth Day. However, there is still room for improvement and collaboration across the industry and beyond.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Are You Ready for the Metaverse

Are You Ready for the MetaverseThe metaverse is a vision of what the tech bros (think biased stakeholders with a personal interest in the success of the metaverse Sam Bankman-Fried and Elon Musk) want the next iteration of the internet to be. Their vision of the metaverse is a collection of interconnected virtual worlds. The virtual worlds are shared immersive, persistent, 3D virtual spaces. In this metaverse, they believe humans can experience life in ways they could not in the physical world (of course for money). McKinsey predicts that the metaverse can generate up to $5 trillion by 2030.

CNN Russian dairy farmers gave cows VR goggles with hopes they would be happier and make better milk The Verge has a more cynical vision. The “metaverse” lets companies dodge negative baggage associated with social media. “As long as you can make technology seem fresh and new and cool, you can avoid regulation,” researcher Joan Donovan told The Washington Post. “You can run defense on that for several years before the government can catch up.

The Metaverse requires improvements

Despite the media hype that the metaverse has received, it still requires improvements to become a reality. A recent survey by network gear maker Ciena found that 71% of professionals can see the metaverse becoming part of existing work practices in the next two years. The study also found that businesses see problems getting into the metaverse. They stated “... unreliable network performance and associated costs were cited as the top concerns holding organizations back …” Daniel Pimental, from the University of Oregon, explains that advances in several technologies are needed to make the metaverse real. He explained, “… advancements in artificial intelligence – computer vision – blockchain technology, and increased bandwidth with 5G connectivity, will form the foundation…

It needs better networks

Loading spinnerOur current networks won’t work. They take too long to deliver data. Dan Rampton of Meta says the metaverse experience will need a customer latency of less than 20 milliseconds. Latency is the delay when moving data from one place to another. In the metaverse, latency is the total delay of signal between the user and the data center that is controlling the metaverse experience. Are you old enough to remember the dreaded “buffering” screen? PCMag found that the best 5G latency in 2022 ranged from 39 – 47 milliseconds from the major carriers. Doug Dawson put the 10-20 millisecond latency into context.

  • Transmission delay is the time required to get packets from a customer to be ready to route to the Internet. He cites some of his clients who say that the latency on their fiber network typically ranges between 4 and 8 milliseconds. Cable systems are slower and can approach the 20 ms limit. Older technologies like DSL have much larger latencies. Low-orbit satellite networks, will not be fast enough to meet the 20 ms goal established by Meta. Some wireless technologies also have low latency as long as there aren’t multiple hops between a customer and the core.
  • The Next Generation Mobile Networks Alliance says that 5G networks should offer 10ms latency in general.
  • Processing delay is the time required by the originating ISP to sort between all of the packets received from users and route each appropriately.
  • Propagation delay is due to the distance a signal travels. It takes a lot longer for a signal to travel from Tokyo to Baltimore than it takes to travel from Baltimore and Washington DC.
  • Queuing delays are the time required at the terminating end of the transmission. Since a metaverse connection is almost certainly going to be hosted at a data center, this is the time it takes to receive and appropriately route the signal to the right place in the data center.

Bach Seat - Latency

The Metaverse needs to be better

Forbes - Five Ways The Metaverse Is Impacting CorporationsThe metaverse’s virtual environments will require high-end computers, gaming consoles, and VR headsets. These can be expensive. In 2021, Bill Gates noted that most people don’t have VR goggles and motion capture gloves to accurately represent their expression, body language, and the quality of their voice. Harvard‘s Eileen McGivney writes:

The hardware that is currently used to access metaverse experiences, like VR headsets, are not affordable and are difficult to wear for many people from groups who are underrepresented in the technology industry.

People with mobility issues will find navigating a real-time 3D avatar in the metaverse frustrating. Ms. McGivney offers some examples like people with limited mobility in their hands who will struggle with controllers. Others might have difficulty if they wear glasses. Also, most current headsets can’t be worn over head coverings or many hairstyles, like religious headscarves and natural Black hairstyles.

The metaverse is expensive

Acquiring the hardware to get on the metaverse can be expensive. Head-mounted devices (HMDs), can range from a DIY Google Cardboard that requires the user to provide a mobile phone to the Meta Quest 2 – formally known as Oculus Quest 2 which costs $1500. Mid-range devices are pricey, the HTC Vive costs $569, and the Valve Index VR costs $999.

There is no search engine in the metaverse. There is no way to find out more about what the content creators are sending you. The cost of creating content for the metaverse will keep many from presenting information that the big content creators don’t want out there. The cost to develop a metaverse social app is estimated to cost $25,000-$400,000 according to the marketing firm Appinventiv.

Interoperability

There is no unified metaverse. Companies are developing their vision of the metaverse in a vacuum. Major players are developing their own technology for the metaverse.

Then there’s the need for interoperability. Interoperability will allow you to take virtual items like clothes or money from one platform to another. Many experts believe this is vital for the metaverse to work. Most VR software is based on a “virtual world generator,” which is from a specific VR headset vendor. This kit provides the basic programs, drivers, data, and graphic-rendering libraries. There will be legal and commercial challenges too, apart from figuring out who will act as the police in the metaverse.

Cybersickness

Cybersickness in Virtual Reality Versus Augmented Reality There are real-world concerns about physical and mental health in the metaverse. There are physical risks from tripping or falling while wearing metaverse headsets. But people are also reporting symptoms of “cybersickness.” Cybersickness is described as unpleasant symptoms caused by being in the metaverse. Symptoms include:

  • Nausea (sweating, difficulty concentrating, stomach awareness),
  • Oculomotor disturbance (headache, eyestrain, blurred vision), and
  • Disorientation (dizziness with open and closed eyes, vertigo).

These are caused by the delay between actual head movements and the generated image.

Mental health risks 

There are also mental health risks. Because VR provides a much more realistic experience than watching something on a computer screen, the emotional and mental impacts are more intense. Plus, all the downsides of the current internet like violent pornography, the black market, sex trafficking, and criminal activities are magnified in VR.  Finally, people who are immersed in digital worlds often are doing so at the expense of exercising, breathing fresh air, and socializing physically.

The metaverse must be private

The metaverse must be privateDespite the promise of the metaverse, there remain risks. As Charlie Bell, Microsoft’s executive vice president of security pointed out in a recent blog post: “The problems of yesterday’s and today’s internet—impersonation, attempts to steal credentials, social engineering, nation-state espionage, inevitable vulnerabilities—will be with us in the metaverse.” Harvard’s McGivney concurs, “Many of these technologies are also designed in a commercial environment that prioritizes profit over things like data privacy

The metaverse is being developed by corporations whose business
models rely on collecting an increasingly detailed and wide range of data on every user. The technologies can track people’s
movements (e.g., movement, eye tracking) and emotions. The data collection will create a “motion signature.” A motion signature will connect some tracking data to a name, for example, now tracking data in many other places are attached to the same name. This increases the effectiveness of threats based on the inference of protected health information from tracking data.

Is that your boss

Microsoft warns that in the metaverse, fraud, and phishing attacks targeting your identity could come from a familiar face – literally. A metaverse attacker can create an avatar who impersonates a coworker, or a teller in a virtual bank lobby asking for your information. It could be an impersonation of your CEO inviting you to a meeting in a malicious virtual conference room.

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TNero connected to the Matrixhe dystopian vision of a future where we are constantly connected to the metaverse to feel good is looming. Elon Musk’s implanted brain-machine interface Neuralink, can link the metaverse directly to a user’s mind which can cause the release of dopamine. Research shows that the brain may eventually begin to rely on that experience to release dopamine and feel good. As a result, people can become addicted to the metaverse to feel “normal.”

I agree with Scientific American. Given the world’s unpredictability, I have a hard time ruling out the possibility that an unholy alliance of big tech and the military will foist an implant-enabled metaverse on us. After all, as the real world gets scarier, the metaverse might become more and more appealing. In our frightening future, the metaverse, not religion, might serve as the opiate of the masses.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

6 Things to Never Save on Your Mobile Phone

6 Things to Never Save on Your Mobile PhoneTwo out of every three people are addicted to their mobile phone. The average user touches their smart phone 2,617 times a day. It is no wonder that most people view their cell phone as detailed summary of their personal life. This convenience comes at a price. A recent from report from Kensington found that 70 million smartphones are lost each year, with only 7 percent recovered.

dangerous to your privacy and your walletThere are things you should never store in your cell phone. Readers Digest says that keeping valuable info on your mobile is dangerous to your privacy and your wallet. You open yourself up to an invasion of privacy, identity theft and straight-up theft. Here are some things you should not keep on your phone.

Your passwords

If you keep your passwords on your mobile, you are putting you privacy at risk. Even if you keep them in a note, a document or even in auto-fill on your mobile, you’re putting your data at risk. The article says if you lose your phone, someone might easily see your “cheat sheet.”  Because everyone snoops through mobile phones. Even if you store your passwords on your mobile phone they can end up stored in the cloud, still putting your accounts at risk. Instead consider a password manager such as Keeper, or LastPass. That way all of your passwords can be accessed by you using one strong master password.

Your face and fingerprints

don’t use biometrics to open your phoneIf you really want to keep your cell phone secure, don’t use biometrics to open your phone (or any of its apps or accounts). There are many reasons why biometrics like fingerprints don’t make you more secure. Facial recognition apps are more dangerous that using a password. The author says the simple fact is that a phone that requires a password to unlock it requires more steps to unlock. That makes the mobile phone more secure.

Your private photos and videos

You may have cleaned up your Facebook account, but what about your phone? What photos and videos do you store on your phone? If you have photos you wouldn’t want your spouse, children, or boss to see, then you shouldn’t store those photos on your smartphone according to the article. Media stored on your phone is saved in the cloud outside of your control.

Your naughty photos are one problem. Another is any photos containing private information. While photos of credit cards and ID can help you keep track of “what’s in your wallet,” they can also leave your information vulnerable to hacking. Again the photos are stored on the cloud. As with your naughty photos, Readers Digest suggests you store your pictures ID on a PC that only you have access to in a password-protected album.

Anything on your work phone

Do not save anything personal on an employer-provided mobileDo not save anything personal on an employer-provided mobile. There’s no such thing as a free lunch. The phone you were issued by your employer comes at a steep price: your privacy. You should have no expectation of privacy for anything you do on that phone. For your personal life the article recommends using a separate phone and phone number. One budget-minded option is a burner phone.

Your online bank account

Digital banking in the US is expected to grow from 197 million users in March 2021 to 217 million by 2025. But the convenience online banking affords—the ability to bank anywhere, anytime— comes at a cost: your privacy. Carrying your bank account with you on your phone means that you’re risking losing control of it in the event you lose your phone…or even lose track of an old phone that you no longer use they warn.

To manage the risk, you might consider avoiding doing your online banking on your phone. Instead, do it on a computer that never leaves your home. If you find that you simply must take your online banking with you wherever you go, just be sure to use a strong, unique password to unlock your banking app.

Your home address

Storing your home address in navigation app like Waze or Google Maps makes getting home from anywhere super-easy. But it can also leave you vulnerable. If a thief ends up with your phone, they can simply click on “home,” or “work,” and see what you’ve stored, and pay you a visit.

If you lose your mobile phone that are some steps you need to take according to Consumer Reports. As soon as you get your new mobile phone.

Use strong password protection on your mobile phone

Use strong password protectionThis is your first and strongest line of defense. You need a strong password, because one that’s easy to guess could unlock your phone and allow someone to override the biometric safeguards.

Skip the simple 4-digit PIN and instead create a strong password that contains a string of at least eight characters that include some combination of letters, numbers, and special characters that don’t form recognizable words or phrases, especially those that could be associated with you.

Password protection comes with another safeguard according to Consumer Reports. After several unsuccessful tries to enter a passcode, some phones will lock your device for a short period of time. This slows down attempts to access your phone. There’s also a setting on the latest Android phones that automatically erases all of your personal data after 10 unsuccessful log in attempts. Here’s how to activate it. Go to:

  • Settings | Lock Screen | Secure Lock Settings | and toggle the Auto Factory Reset option to switch it on. (The labels may vary slightly on other Android models.)

Enable location tracking

You must turn on the global positioning settings (GPS) in order to find a missing phone on a map. To enable this setting on an Android phone go to:

  • Settings | Security | Find My Device and toggle Find My Device.

Back up your photos and videos

Consider using a carrier-neutral service to back up your mobileConsider using a carrier-neutral service to back up your mobile. Apple’s iCloud or Android’s Google Drive may make it easier to retrieve your memories should your next phone be from a different carrier. Phone carriers, phone makers, and operating systems also offer free over-the-air backup for photos, settings, and more. These options can limit you if you select a new carrier for your next mobile phone.

Write down your phone’s unique ID number

Smartphones have a unique serial number known as an IMEI (International Mobile Equipment Identity) or MEID (Mobile Equipment Identifier). Unlike other information stored on the phone’s removable SIM card, these numbers are etched into its circuits and are difficult to alter. Your carrier already has this number and can use it to put the phone on a missing phone list. Some police departments ask for either of these numbers when you report a stolen phone. With the numbers they’ll be able to return a phone to you if it’s recovered. To find your phone’s unique IMEI or MEID number, use any of the following steps:

  • Dial *#06# from your phone. The number may pop up on your screen.
  • On an Android phone go to: Settings | About Phone. The number should be on that screen.

After the phone is gone, the sooner you act, the better your chances of retrieving your phone and securing your data. Here are key actions to take according to CR.

Seek and (possibly) destroy your mobile phone

erase the data on yourphoneIt is important that the minute you learn your phone is missing, you send it commands you think are appropriate. Time is of the essence because these next steps requires your phone to be on and have some battery life left.

As soon as possible, call or text your phone from another device. That might be all it takes if your phone is just misplaced nearby.

Then log on to your Find My Phone service from a secure device. For an Android phone, go to Google’s Find My Device in a browser. Use the service to make your phone play a sound. You can also lock the screen and display a message for someone who finds your phone. An honest person may come across your device and notify you via the contact info on the screen. If you think the bad guys have your phone, you can erase the data on it using Find My Device.

Report the Loss to Your Service Provider

Inform your mobile carrier that your phone has been lost or stolen. It can suspend service to prevent anyone from using the device on its network. They may also mark the phone as unusable even on a new carrier or with a different SIM card. Note that your device will still be usable over WiFi. You can notify your provider by going to one of its stores, calling, or logging on to its website.

  • AT&T: Call 800-331-0500 or go to AT&T’s Suspend page.
  • T-Mobile: Call 800-937-8997 or go to My T-Mobile, and in the My Line section click on your device name to find the Report Lost or Stolen option.
  • Verizon: Call 800-922-0204 or go to the Suspend or Reconnect Service page in My Verizon and follow the prompts.

Change Your Important Passwords

Once you realize your phone is in danger, go to a secure PC,  log in to every account you had on your phone (banking, shopping, email, etc.) and change your passwords. Start with your email account. Then change the financial and shopping accounts that have your credit card on file, such as Amazon or your bank. Next move on to social networks. If you’ve set up a password manager, this task will be easy.

Report the Loss to the Police and File an Insurance Claim

Notify the police. This not only launches an official recovery attempt but also helps speed up the process of making an insurance claim (if your covered). You might also need a police report to dispute fraudulent credit card charges, and some credit card issuers will reimburse you for a stolen phone.

Wipe your mobile phone anyway

malicious app or spywareIf you recover your phone You never know what malicious app or spyware someone may have installed while the phone was out of your hands. To be on the safe side, reset the phone to factory settings. If you see an option to erase everything, make sure you select it. Before you nuke the phone, check your backups to make sure that you have copies of all the photos and videos that were on your phone.  On an Android phone, go to:

  • Settings | System | Advanced | Reset Options | Erase All Data (factory reset).

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.