{"id":229,"date":"2009-02-28T12:13:38","date_gmt":"2009-02-28T17:13:38","guid":{"rendered":"http:\/\/rbachnet.wwwmi3-ss40.a2hosted.com\/?page_id=229"},"modified":"2024-05-07T12:55:27","modified_gmt":"2024-05-07T16:55:27","slug":"new-resume","status":"publish","type":"page","link":"https:\/\/rbach.net\/index.php\/new-resume\/","title":{"rendered":"Resume"},"content":{"rendered":"<table width=\"99%\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #ffffff;\">\n<h1 style=\"text-align: center;\"><strong>Ralph Bach, MBA, PMP<\/strong><\/h1>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table width=\"99%\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #ffffff; text-align: center;\" width=\"49.5%\">\n<h4><a title=\"rbach.net\" href=\"https:\/\/rbach.net\" target=\"_blank\" rel=\"noopener\">www.rbach.net<\/a><\/h4>\n<\/td>\n<td style=\"border: 1px solid #ffffff; text-align: center;\" width=\"49.5%\">\n<h4>rbach(at)rbach(dot)net<\/h4>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>Information Technology Project Manager<\/strong><\/h3>\n<p>Results driven customer facing certified IT project management professional with notable success directing a broad range of IT initiatives while participating in planning, analysis, budgeting and implementation of solutions in support of stated business goals.<\/p>\n<h4><strong>Areas of Expertise<\/strong><\/h4>\n<table width=\"99%\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Team and Project Leadership<\/td>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Budgeting and Planning<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Vendor Management<\/td>\n<td width=\"49.5%\">Information Assurance<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">RFP \/ RFQ Specifications Development<\/td>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Contingency Planning<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Network &amp; Systems design\/management<\/td>\n<td style=\"border: 1px solid #ffffff;\" width=\"49.5%\">Research and Development<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>Professional Experience<\/strong><\/h3>\n<h4><strong>Project Manager<\/strong><\/h4>\n<p>10\/2014 \u2013 Present\u00a0 <em>DFCU Financial, Dearborn, MI<\/em><br \/>\nProvided technical project management and process improvement services.<\/p>\n<ul>\n<li>\u00a0Managed multiple simultaneous projects with values up to $500,000<\/li>\n<li>Analyzed existing process, recommended improvements and implemented approved changes including: Project monitoring, Help desk, and Staff on boarding<\/li>\n<li>Led the movement of on-site applications to SaaS model in the cloud<\/li>\n<li>Experienced assigning, delegating and directing the work of the team<\/li>\n<li>Performed staff and third-party vendor management to complete projects<\/li>\n<li>Met with wide range of staff, from C-level to technicians and users to discuss technical issues<\/li>\n<li>Projects managed included:\n<ul>\n<li>SAN migration to 3Par<\/li>\n<li>Imprivata Single Sign On virtualization<\/li>\n<li>Disaster recovery tests and updates<\/li>\n<li>Firewall migration to Palo Alto<\/li>\n<li>Backup systems<\/li>\n<li>Contact Center updates<\/li>\n<li>IVR update<\/li>\n<li>Data Center re-configuration<\/li>\n<li>Migration from Lotus Notes to Office 365<\/li>\n<li>Windows 10 migration<\/li>\n<li>SharePoint site and content administration<\/li>\n<li>Ivanti SaaS help desk implementation<\/li>\n<li>Rapid7 SaaS vulnerability management<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><strong>Project Manager<\/strong><\/h4>\n<p style=\"text-align: left;\">12\/2013 \u2013 04\/2014<em> National Technology Management, Southfield ,MI<\/em><br \/>\nProvided technology project management:<\/p>\n<ul>\n<li>Managed projects with values up to $100,000<\/li>\n<li>Increased business by developing and quoting new and expanded services<\/li>\n<li>Performed staff and third-party vendor management to complete projects<\/li>\n<li>Analyzed existing environment and made recommendations for improvements<\/li>\n<li>Met with wide range of staff, from C-level to technicians and users to discuss technical issues<\/li>\n<li>Projects managed included: Structured wiring, WAN, LAN and WLAN, telephone and physical security<\/li>\n<\/ul>\n<h4><strong>Shared Technical Services Manager <\/strong><\/h4>\n<p>07\/2010 \u2013 06\/2013\u00a0<em>Genesee Intermediate School District, Contract position, Flint, MI<\/em><br \/>\nRecruited to provide technology leadership for 17 customers in a Shared Technical Services program:<\/p>\n<ul>\n<li>Managed a budget of almost $1.2 Million<\/li>\n<li>Increased business over 20% by developing and selling new and expanded service agreements<\/li>\n<li>Performed contract development and vendor management to provide additional services<\/li>\n<li>Analyzed existing environment and made recommendations for improvements<\/li>\n<li>Oversaw infrastructure services, integration and backup on:\n<ul>\n<li>180+ virtual and physical servers<\/li>\n<li>5,000 PC\u2019s<\/li>\n<li>21,000 users<\/li>\n<li>24 TB\u2019s of stored data in a SAN.<\/li>\n<\/ul>\n<\/li>\n<li>Led a team of 6 system engineers and 9 field technicians to resolve issues and crises<\/li>\n<li>Managed human resource tasks: interviews, hiring, coaching, discipline, Increased staff retention<\/li>\n<li>Led the disaster recovery committee; developed and sold proposals to improve business continuity<\/li>\n<li>Managed help desk team that took over 11,000 tickets, booked 10,000 billable hours<\/li>\n<li>Met with wide range of staff, from C-level to technicians and users to discuss technical issues<\/li>\n<li>Experienced user of Microsoft Office, Visio and Project.<\/li>\n<\/ul>\n<h4><strong>Project Manager<\/strong><\/h4>\n<p>11\/2000 \u2013 07\/2012\u00a0<em>Childs Consulting Associates, Inc., Mackinaw City, MI<\/em><\/p>\n<ul>\n<li>Led over $13M in information systems projects from $100K to $5M. Clients included:\n<ul>\n<li>Fortune 5 businesses<\/li>\n<li>City and county governments<\/li>\n<li>Large school systems<\/li>\n<\/ul>\n<\/li>\n<li>Consulted with clients in the design and development of network and technology systems independent of any vendor or manufacturer bias<\/li>\n<li>Completed over 30 \u00a0full cycle engagements including:\n<ul>\n<li>Needs analysis<\/li>\n<li>Project specifications<\/li>\n<li>RFP response analysis<\/li>\n<li>Vendor recommendations<\/li>\n<li>and Quality reviews<\/li>\n<\/ul>\n<\/li>\n<li>Negotiated contracts, monitored budgets and authorized vendor payments on behalf the client<\/li>\n<li>Performed day-to-day supervision of multiple vendors to ensure work was performed as specified and communicated project status to clients via scheduled and ad-hoc status meetings as required<\/li>\n<li>Projects managed included:\n<ul>\n<li>Structured wiring<\/li>\n<li>WAN, LAN and WLAN<\/li>\n<li>Help desk and end point security applications<\/li>\n<li>Telephone, physical security and video conferencing systems<\/li>\n<\/ul>\n<\/li>\n<li>Reviewed data centers and recommended changes: HVAC, electrical, floor, pathways and racks<\/li>\n<li>Provided program management for $5 million, 90 site video conferencing project with four vendors<\/li>\n<li>Managed SE Michigan office and web site<\/li>\n<\/ul>\n<h4><strong>Network Administrator<\/strong><\/h4>\n<p>06\/1998 \u2013 11\/2000\u00a0<em>Dearborn Public Schools, Dearborn, MI<\/em><br \/>\nPerformed day-to-day management of wide area computer network with:<\/p>\n<ul>\n<li>32 sites, over 30 servers, Telecom WAN circuits and 3,000+ networked devices<\/li>\n<li>Developed and implemented plans to migrate PC\u2019s and servers to new systems<\/li>\n<li>Supervised 4 PC technicians; responsibilities included:<\/li>\n<li>Orientation, training, work scheduling, and providing input for performance evaluations<\/li>\n<li>Updated computer systems policies and procedures; Assisted users in learning new systems<\/li>\n<li>Produced technical documentation and training videos<\/li>\n<\/ul>\n<h3><strong>Education<\/strong><\/h3>\n<h4><strong>Professional Certifications<\/strong><\/h4>\n<ul>\n<li>PMP &#8211; Project Management Professional (PMI)<\/li>\n<li>Comptia Security+<\/li>\n<li>Information Assurance Management Certificate<\/li>\n<li>Scrum Basics Certified Course<\/li>\n<li>Six Sigma Yellow Belt certification<\/li>\n<li>Kauffman FastTrac, Growth Venture<\/li>\n<li>CCNA &#8211; Cisco Certified Network Associate<\/li>\n<li>CNE 5 &#8211; Certified NetWare 5 Engineer<\/li>\n<li>Information Technology and Services<\/li>\n<li>Certified HTML Programmer<\/li>\n<\/ul>\n<h4><b>Degrees<\/b><\/h4>\n<ul>\n<li>Masters of Business Administration<br \/>\n<em>Lawrence Technological University, Southfield, MI<\/em><\/li>\n<li>Bachelor of Arts\u00a0<em>University of Michigan, Ann Arbor, MI<\/em><\/li>\n<\/ul>\n<h4><strong>Professional Development<\/strong><\/h4>\n<ul>\n<li>ITIL Foundation \u2013 <em>In progress<\/em><\/li>\n<\/ul>\n<h4><strong>Professional Organizations<\/strong><\/h4>\n<ul>\n<li>Project Management Institute<\/li>\n<li>Institute of Electrical and Electronics Engineers<\/li>\n<li>University of Michigan Alumni Association<\/li>\n<li>Lawrence Technological University Alumni Association<\/li>\n<\/ul>\n<p><strong>Contact Me: <\/strong><a title=\"rbach.net\" href=\"mailto:rbach.net\" target=\"_blank\" rel=\"noopener\">Click here.<\/a><strong><br \/>\n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ralph Bach, MBA, PMP www.rbach.net rbach(at)rbach(dot)net Information Technology Project Manager Results driven customer facing certified IT project management professional with notable success directing a broad range of IT initiatives while participating in planning, analysis, budgeting and implementation of solutions in support of stated business goals. Areas of Expertise Team and Project Leadership Budgeting and Planning<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-229","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/pages\/229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/comments?post=229"}],"version-history":[{"count":2,"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/pages\/229\/revisions"}],"predecessor-version":[{"id":131139,"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/pages\/229\/revisions\/131139"}],"wp:attachment":[{"href":"https:\/\/rbach.net\/index.php\/wp-json\/wp\/v2\/media?parent=229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}