Tag Archive for Printer

Xerox May Buy HP

Updated 02/27/2020 HP has returned fire on the heels of beating Wall Street expectations for ‘Q1 20. HP announced a “value creation plan” to return $16 billion to shareholders to fight the hostile takeover bid from Xerox. This will come in the form of HP stock buybacks and dividends powered in part by cost-cutting.

But Xerox has not backed down and plans to launch a tender offer starting “on or around” March 2, which will ask all HP shareholders to sell their shares to Xerox.

There is now speculation that HP could buy out Xerox.

Updated 02/10/2020 Xerox has fired another salvo in its hostile take-over attempt of HP. CNBC is reporting that Xerox has boosted its offer for HP Inc. to $34 billion (from $22 to $24 a share). A billion here, a billion there, and pretty soon you’re talking about real money.

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Updated 01/24/2020 – “People familiar with the matter” are saying the HP share-holder Xerox plans to nominate up to 11 people to the 12-person HP Inc. board of directors as the next step in its hostile takeover bid of HP, 2019’s global PC sales leader.

In response, HP publicly called out billionaire activist shareholder Carl Icahn. In a presser, HP claimed Mr. Icahn’s interests were not aligned with those of other HP shareholders.“Due to Mr. Icahn’s ownership position, he would disproportionately benefit from an acquisition of HP by Xerox at a price that undervalues HP.” Mr. Icahn owns about 11% of Xerox and a representative for Icahn wasn’t immediately available for comment to Yahoo.

Updated 12/10/2019 – And the story goes on – Xerox CEO John Visentin is meeting with some HP shareholders to walk them through the key points of the proposed acquisition. In what it describes as “undisputed” logic. ZDNet has some of the slides.

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Updated 11/25/2019 – This morning, HP rejected Xerox’s follow-up demand to either agree to formal merger talks otherwise, Xerox would present a “compelling case” for a buy-out directly to HP shareholders. Seems a proxy fight is brewing with activist contrarian investor Carl Icahn holding shares on both sides of the deal.

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Updated 11/17/2019 –  HP’s Board of Directors has unanimously rejected Xerox’s bid to acquire HP. But, HP did not completely shut down Xerox’s efforts to merge the two aging tech giants.

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Xerox May Buy HPHP inc. could be bought out on the heels of its second round of layoffs in 15 months. According to reports, Xerox (XRX) sent a buyout proposal to HP Inc. on November 5. The PC giant confirmed the offer on 11/06/2019. HP issued a vague statement that reads in part;

Xerox logo… we have had conversations with Xerox Holdings Corporation (XRX) from time to time about a potential business combination. … We have a record of taking action if there is a better path forward and will continue to act with deliberation, discipline, and an eye towards what is in the best interest of all our shareholders.

The ambiguous HP (HPQ) statement may be a ploy to bring additional bidders to the negotiating table. Norwalk, CT-based Xerox is reportedly backed by Citigroup Inc. CRN reports that Xerox is set to gain $2.3 billion by selling its 25% stake in the Fujifilm Xerox joint venture.

HP logoBloomberg claims that remaining independent is only going to become more difficult for both HP and Xerox. Gartner predicts that global printer shipments set to decline by 2% annually through 2023. Teaming up would reduce costs and competition in the segments where they overlap; HP is generally stronger in the market for smaller printers, while Xerox holds the lead in larger ones. That could boost profitability even as revenue stagnates.

A Xerox-HP merger would result in significant job reductions around the world as the new company would seek to cut costs through the elimination of back-end costs associated with supply chain, finance, HR, and other OPEX expenses. The impact on the two companies’ respective channels would be most felt in the printer segment, where there’s the greatest overlap. Another likely outcome is the spin-off of HP’s 3D printing division, which is not core to either of the companies.

So how did we get here? Xerox is still finding its way after splitting from its professional services business in 2016, which formed the new business Conduent, and the failed merger with FujiFilm in 2018. Xerox relies on a dying business for the bulk of its sales and profit. It sells and services copy machines and printers, primarily for corporations. But sales are falling, declining for the past seven quarters.

HP announced plans to reduce headcount by as much as 9,000, or 16% of its 55,000 employees. The staff reductions, through layoffs and voluntary early retirement, are expected to be completed by the fiscal year 2022. In June 2018, the company laid off 5,000 employees over several months.

HP's struggles in the printer and printer supplies businessWhile HP appears to be holding its own in the PC space — both Gartner and IDC place HP Inc. in second place behind Lenovo for unit shipments as of this 2019 Q2. HP’s ongoing struggles in the printer and printer supplies business, where HP has long been the market leader, has been under stress from third-party suppliers selling toner and ink at significantly lower prices. Reports are that HP’s printer business accounts for a whopping 75% of its total profits and roughly half of its total revenues.

Xerox started in 1906 as the Haloid Photographic Co. The photographic supply company in Rochester, NY, paved its way to mega-success in March 1960, when it shipped its first office copier. The Haloid Xerox contraption was the size of two washing machines and weighed 648 pounds. It also occasionally caught on fire. The Xerox copier’s core technology -— a process called xerography, invented by Chester Carlson — is still widely used in copy machines five decades later.

HP traces its origins to 1938 when Bill Hewlett and Dave Packard rented a garage in Palo Alto, CA. That year, they invented their first product: the HP Model 200A, an audio oscillator used to test sound equipment. The company became the pioneer of Silicon Valley, building its first computer in 1966 and the famous HP-35 in 1972 — the world’s first hand-held scientific calculator. Hewlett-Packard, split into two companies in 2014. HP Inc. got printers and PCs. HP Enterprise got servers and enterprise software.

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Marketwatch has some good data on why these firms are planning to hook up. They write that globally consumers will print 210 billion pages, down 20% from 2015. In 2018, U.S. consumers printed an average of 38.4 pages a month, down 40 pages per month in 2017. In addition to printing less, U.S. consumers have purchased 11% fewer inkjet printers so far in 2019.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

How Secure are Your Printers?

How Secure are Your Printers?Printers are under the security microscope again. Printers are IoT devices that sit on the network and never get updated. I have covered some of the problems that printers cause a number of times on the Bach Seat. And now more vulnerabilities have been identified by UK-based security consultancy NCC Group in six popular enterprise printers.

Vulnerabilities in printers

NCC Group logoThe research team was made up of Daniel Romero, managing security consultant and research lead, and Mario Rivas, security consultant at NCC Group. They identified several classes of vulnerabilities in printers including:

  • Denial of service attacks that could crash printers;
  • The ability to add back-doors into printers to maintain attacker persistence on a network.
  • The ability to spy on every print job sent to vulnerable printers.
  • The ability to forward print jobs to an external internet-based attacker.

Matt Lewis, research director at NCC Group told  ComputerWeekly,

Because printers have been around for decades, they’re not typically regarded as enterprise IoT [internet of things devices], yet they are embedded devices that connect to sensitive corporate networks and therefore demonstrate the potential risks and security vulnerability posed by enterprise IoT.

Who to blame

There is plenty of blame to share for most of these latest vulnerabilities. Mr. Lewis says the manufacturers are causing these problems by neglecting to build security into their products.

Finger point for printer vulnerabilitesBuilding security into the development life-cycle would mitigate most, if not all, of these vulnerabilities and so it’s therefore important that manufacturers continue to invest in and improve cybersecurity, including secure development training and carrying out thorough security assessments of all devices.

End-users have to take some of the blame as well according to NCC Group

Corporate IT teams can also make small changes to safeguard their organization from IoT-related vulnerabilities, such as changing default settings, developing and enforcing secure printer configuration guides, and regularly updating firmware.

Impacted printer models

The printers tested by the researchers were from HP, Ricoh, Xerox, Brother, Lexmark, and Kyocera.

The NCC Group found vulnerabilities in HP (HPQ) printers. The Color LaserJet Pro MFP M281fdw printers have buffer overflows, cross-site scripting (XSS) vulnerabilities, and cross-site forgery countermeasures bypass.

HP has posted firmware updates to address potential vulnerabilities to some of its Color LaserJet series. “HP encourages customers to keep their systems updated to protect against vulnerabilities,” the company said in a statement.

Lexmark logoThe vulnerabilities in Lexmark CX310DN printers NCC Group found include denial of service vulnerability, information disclosure vulnerabilities, lack of cross-site request forgery countermeasures, and lack of account lockout.

The NCC Group found Vulnerabilities in Kyocera (KYO) Ecosys M5526cdw printers. The security holes include buffer overflows, broken access controls, cross-site scripting vulnerabilities, and lack of cross-site request forgery countermeasures.

NCC Group identified stack buffer overflows, heap overflows and information disclosure vulnerabilities in Brother (6448) HL-L8360CDW printers.

The vulnerabilities reported in Ricoh (RICOY) SP C250DN printers include buffer overflows, lack of account lockout, information disclosure vulnerabilities, denial of service vulnerabilities, lack of cross-site request forgery countermeasures, and hard-coded credentials.

https://www.xerox.comNCC Group claims the Xerox (XRX) Phaser 3320 printer vulnerabilities include buffer overflows, cross-site scripting vulnerabilities, lack of cross-site request forgery countermeasures, and lack of account lockout.

All of the vulnerabilities discovered during this research have either been patched or are in the process of being patched by the relevant manufacturers. NCC Group recommends that system administrators update any affected printers to the latest firmware available, and monitor for any further updates.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

A Printer for Rocket Scientists

A Printer for Rocket ScientistsWe all dream about the elusive paperless office. Seems even rocket scientists can’t figure it out. Mashable is reporting that the rocket scientists aboard the International Space Station (ISS) research laboratory which orbits 254 miles above Earth and travels at more than 17,500 miles per hour print a lot. The astronauts print roughly 1,000 pages a month on two printers; one is installed on the U.S. side of the ISS, the other in the Russian segment. They print critical mission information, emergency evacuation procedures, and sometimes, photos from home on a 20-year-old printer.

The international space station is one of humanity's great engineering triumphs. washingtonpost.comNASA IT techs just ordered new printers for the International Space Station (ISS) to replace the Epson 800 Inkjet printers which have been on-board the ISS since the people moved in, in November of 2000. ISS told the author, “When the printer was new, it was like 2000-era tech and we had 2000-era laptop computers. Everything worked pretty good … the printer’s been problematic for the last five or six years.”

Stephen Hunter, Manager of ISS Computer Resources, called the Epson 800 Inkjet printer, “a museum piece.”  NASA had dozens of this printer and, as one failed, they’d send up another one.

Epson 800 Inkjet printerBut now it’s time for something new. In 2018, NASA will send two brand new, specialized printers up to the station. Mr. Hunter, who has been updating the ISS’s office technology for the last two years, told Mashable that the ISS printers have needed to be replaced for a long time. However, he can’t drive over to Best Buy, buy a new printer, and launch it into space.

He started working with HP (HPQ) on an ISS IT overhaul, replacing over 100 existing ISS workstations with HP Gen 2 Z-Book laptops for the crew, so it was only natural they would turn to HP again for the printer project. Enrique Lores, President of HP’s Imaging, Printing, and Solutions business welcomed the opportunity, “We couldn’t pass up the opportunity to do this … It was an incredible technical challenge.”

By Hewlett-Packard Company [Public domain], via Wikimedia CommonsHP couldn’t just suggest that NASA launch any ordinary laser printer into space. Its friable toner dust and significant power consumption would make it a poor fit for life in micro-gravity. Ronald Stephens Research and Development Manager for HP’s Specialty Printing Systems Division explained, “NASA had a very unique set of requirements that we had to meet.”

NASA wanted a printer that could:

• Print and handle paper management in zero gravity – On Earth printers rely on gravity for paper management. Whatever HP provided would have to hold the paper, so it didn’t jam in the printer or float away when the printer’s done with it according to Mashable.

NASA• Handle ink waste during printing – NASA’s Hunter explained that typical inkjet printers do deposit some extra ink during the printing process. With gravity in place, the ink typically stays in the printer or even on the printed sheet. In zero gravity, it floats out. The NASA IT expert said astronauts could ingest the ink or it could contaminate the crew’s numerous onboard experiments.

• Be flame retardant – HP replaced the printer’s shell with fire-retardant plastic.

• Be power-efficient – The ISS generates all its own electricity through solar panels. That means they must tightly manage power consumption. The article says any new device they bring on board must be power efficient. One bit of good news: HP doesn’t have to change the power configuration on the printer. The ISS can supply a standard 110 AV outlet.

Instead of building a specialized printer from scratch. HP recommended the HP Envy 5600. It’s a standard, all-in-one device you can buy at retail for $129.99. But the printers heading up to the ISS underwent significant modification.

We removed the capability to do scanning, fax, and copy out of it to reduce weight and remove glass portions,” said NASA’s Hunter.

Removing what could weigh the printer down or break and become a space disaster was only the start. The most challenging part was related to zero gravity. Ultimately, HP went through every printer system and component to analyze how it would be affected by zero gravity.

HP turned to 3D printing and developed, experimental 3D material — nylon filled with glass beads. Its unique properties allowed HP to swap out the multiple parts that make up the printer output tray and turn it into one that’s both lighter, flexible, and more reliable.

HP ISS PrinterAfter all the modifications, the HP space printer still looks like a printer. It’s 20 inches wide, 16 inches deep, and five inches high. There’s no lid or glass, but, aside from the 3D printed materials, the ISS’s next printer looks pretty unremarkable. The HP ENVY Zero-Gravity Printer still uses standard inkjet ink.

To work out the kinks of the new ISS printer, HP worked with a small team from NASA that included Pettit and three other astronauts. Astronauts’ concerns about printing in space are much the same as they are on the ground. “You want it to be uneventful… you want to hit print and have a hard copy,” said Pettit.

The Vomit Comet flies a parabolic flightUp to this point, all of NASA and HP’s work was theoretical. They did all they could to make the space printer space-ready. However, the only way to know if this printer is suitable for use on the space station before actually sending it to space is by testing it in zero gravity and the only way to do that is on NASA’s Vomit Comet.

The Vomit Comet is a plane that flies a parabolic flight. As it loops up and down, passengers achieve, at the peak of the curve, about 20 seconds of near-weightlessness. During those times, the team tested printing and that the paper flowed through the printer and ejected in the right way. NASA’s Hunter said, “It went flawlessly. Everything works to our expectation.”

By SpaceX (transferred from English Wikipedia) [Public domain], via Wikimedia CommonsNASA plans to send the first two printers up to the station on Elon Musk’s Space-X Dragon C16 rocket as part of Space X mission CRS-14 scheduled for launch in February 2018.

NASA and HP have retrofitted roughly 50 HP Envy printers and expect each one to last roughly two years. “We want to use this through the remainder of the ISS program. Officially through 2024, with plans through 2028,” said NASA’s Hunter.

This will be the last printer they get in the space station,” predicated HP’s Stephens.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Printer Ink Costs More Than Gasoline

Printer Ink Costs More Than GasolineAnyone who has ever shopped for a replacement ink cartridge knows they’re not cheap. In fact, printer ink is more expensive per gallon than gasoline or the blood running through your veins. This infographic from InkJet Willy examines the truth about the high cost of ink cartridges, and reveals their unfortunate impact on the environment.

Printer Ink Injustice Infographic

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I always try to get my customers to drop Inkjet printers from their fleet. Many times it seems like a hopeless battleConsumers Reports says that InkJet ink can cost up to $75.00 a gallon. They recommend Brother printers as the most efficient inkjet printers. Sorry HP.

Do your customers understand that printer ink costs 25x more than a gallon of gas? 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers and anything else that catches his attention since 2005. You can follow him at LinkedIn, Facebook and Twitter. Email the Bach Seat here.

3D Pizza Printer

3D Pizza Printer“Pizza printer” is all I need to hear. Now that the idea of 3D-printed food (which I originally covered back in 2010) has taken hold. Wesley Fenlon at Tested wrote about NASA‘s attempts to develop a Star Trek Replicator by using 3D printers to create the space foods of the future. Tested explains NASA is still a long way from replicating, Tea, Earl Gray, Hot but they are paying attention to the prospect of 3D printed food.

NASA logoThe article says the space organization recently awarded a $125,000 Small Business Innovation Research grant to Anjan Contractor, at Systems and Materials Research Corporation in Austin, TX, to develop a universal food synthesizer. The NASA grant, according to Tested, is for a 3D printer that could supply food to astronauts on long trips. The first demo would probably be on the International Space Station and then spread to a lunar colony or an expedition to Mars.

But what is most important to 99.9% of us that will never get into space, and the long-term business case of 3D food printers is the pizza printer. In an article, Quartz, reports that “Contractor’s ‘pizza printer’ is still at the conceptual stage, and he will begin building it within two weeks.” The Quartz article describes how the pizza printer would work, “It works by first ‘printing’ a layer of dough, which is baked at the same time it’s printed, by a heated plate at the bottom of the printer. Then it lays down a tomato base, ‘which is also stored in a powdered form, and then mixed with water and oil,’ says Contractor. Finally, the pizza is topped with the delicious-sounding ‘protein layer, which could come from any source, including animals, milk or plants.”

The contractor’s vision for 3D-printed food is now centered around space applications, but his eventual goal is to end food waste here on Earth. “He sees a day when every kitchen has a 3D printer, and the earth’s 12 billion people feed themselves customized, nutritionally appropriate meals synthesized one layer at a time, from cartridges of powder and oils they buy at the corner grocery store,” writes Quartz.

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A Buddy's pizza sliceShould this work out, I can see a huge business opportunity to disrupt a lot of markets. One in every dorm room, several in each break room at work. I wonder what Michigan-based Dominos (DPZ) and Little Ceasers Pizzas think about home-printed pizza?

What do you think? Can a 3D pizza printer change the world?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.