Tag Archive for TMUS

5G is a Lie

5G is a lieWhen 5G was first being conceived, the International Telecommunication Union (ITU) set two specific 5G download speed requirements. First was a Peak Data Throughput of 20 Gbps on the downlink. The second was a User Experienced Data Rate (the average for real-world conditions) of 100 Mbps on the downlink, according to Viet Nguyen, director of public relations and technology at 5G Americas.

5G download speedsThere’s an ocean-size difference between 20 Gbps and 100 Mbps. In the U.S., the operators haven’t even reached the ITU goal of at least 100 Mbps for 5G download speeds.

FierceWireless recently reported that data from Opensignal showed that 5G download speeds from the three big U.S. operators are in the 47 Mbps to 58 Mbps range. This comes nowhere close to the promised 5G downlink speeds of 100 Mbps. T-Mobile (TMUS) took top honors with 58 Mbps. The U.S. carriers trail the rest of the world badly, as the graphic from Statista shows.

How Fast is 5G - Statista

Opensignal gathers its data by collecting billions of individual measurements daily from over 100 million devices on every major network operator around the globe.

5G download speed

5G download speedBased on this data, T-Mobile beat the other two carriers with an average 5G download speed of 58.1 Mbps. That is an increase from 49.2 Mbps. Meanwhile, 5G download speeds actually fell on both Verizon’s and AT&T’s networks. AT&T (T) download speeds dropped from 60.8 Mbps to 53.8 Mbps. And Verizon‘s (VZ) 5G download speeds dropped from a whopping 494.7 Mbps to 47.4 Mbps.

Ian Fogg, an Opensignal analyst, told Fierce that the dramatic drop in Verizon’s 5G download speeds is their network architecture. In earlier reports, Verizon’s 5G network was mostly based on mmWave spectrum. VZ was delivering super-fast speeds, but the availability of its 5G network was only 0.4%. He explained “Now, Verizon has launched 5G on lower-band spectrum [sub-6 GHz], and its availability has gone up to 9.5%, but speed has gone down.

Mr. Fogg said that the U.S. carriers have been constrained by their access to mid-band spectrum. “The most popular spectrum type globally is 3.5 GHz … Most networks globally have used that as their only 5G band. And that’s why in most countries download speeds are five to six times faster than 4G with an average of 300 Mbps.

5G connection time

5G connection timeU.S. 5G users are connected to 5G only 21 percent of the time. According to the Opensignal data, T-Mobile is also beating Verizon and AT&T in terms of 5G availability. Opensignal found that customers of all three carriers have seen much greater time connected to an active 5G signal than in its previous reports. T-Mobile is seeing the best 5G availability since it’s been expanding its network with the 2.5 GHz spectrum it got from Sprint.

T-Mobile users were connected to 5G about 30.1% of the time, a jump from 22.5%. AT&T 5G users saw an increase from 10.3% to 18.8%. Verizon users saw availability jump from 0.4% to 9.5%, as previously mentioned, due to the impact of Verizon’s nationwide 5G launch and use of dynamic spectrum sharing (DSS).

Upload speeds

Upload speedsFinally, Opensignal also looked at 5G upload speeds. Upload speeds impact the sharing of photos, videos and other large files. Again, the winner was T-Mobile with an upload speed of 14.0 Mbps; Verizon followed at 11.9 Mbps; and AT&T users got 8.0 Mbps.

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Until 5G network growing pains are over, the trends of ongoing performance degradation and increasing customer dissatisfaction are likely to continue, creating the impression that 5G is failing to live up to the hype.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

T-Mobile Ordered to Turn Over Most Customer Info

T-MT-Mobile Ordered to Turn Over Most Customer Infoobile received the most government requests for subscriber data in 2014 according to a report from CNET. U.S. governments made nearly 351,940 requests for data from T-Mobile (TMUS) in 2014. The author, Roger Cheng states that the 351,940 government requests for data are the most out of any of the four national wireless carriers.

The number 4 U.S. carrier by subscriber base recently released its first transparency report. The article breaks down the government requests for T-Mobile information:

  • 177,549 criminal and civil subpoenas
  • 17,316 warrants
  • 3,000+ wiretap orders
  • Between 2,000 and 2,250 national security requests,
  • 8 requests from foreign governments.

These numbers represent an 11% increase in government demands for subscriber information over last 2013.

The article claims that Verizon and AT&T each have twice as many customers, but T-Mobile fielded more requests than its rivals.

  • Verizon (VZ) with 132 million subscribers in Q4 of 2014, saw 287,559 government requests.
  • AT&T (T), with nearly 121 million subscribers in Q4 of 2014, saw 263,755 government requests,
  • Sprint (S) with 55.5 million subscribers in Q4 of 2014, saw 308,937 government requests.
  • T-Mobile with just over 55 million subscribers in Q4 of 2014, saw 351,940 government requests.

Here is how the four wireless carriers’ government information requests compare.

CarrierSubscribersSupeanasWarrantsWireTap OrdersTotal Requests
Verizon132 million138,158`31,2141,433351,940
AT&T121 million201,75420,9852,420263,755
Sprint55.5 million308,93713,5403,772308,936
T-Mobile55 million177,43917,3163,087251,940
Totals358.5 million826,28883,05510,7121,176,571

surveillance programsTransparency reports have become increasingly popular over the past year as civil liberties groups, shareholder and consumer advocates have pressured companies to be more open about when they disclose customer information. The article claims T-Mobile was the last of the four national carriers to issue a transparency report, which comes amid continued scrutiny of surveillance programs run by U.S. three-letter agencies and friends— including the bulk collection of phone call data — that was revealed when former NSA contractor Edward Snowden leaked classified government documents.

The author notes that companies aren’t under a legal obligation to show the data in transparency reports, but have been willing to share with the hope that the reports will help repair their reputations, which have been damaged by the Snowden revelations of the past two years.

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government demands for subscriber informationThis data only represents data requests where they bothered to follow U.S. laws to legally request data. How much more is there sitting in a data warehouse in the sky?  

Why is the T-Mobile number so high? Is it bad luck? Do they fight the requests the most? Are they playing ball with the TLA’s?  We may never know. VentureBeat speculates that the best way to measure how willing T-Mobile works with the government is by looking at the percentage of government requests to which T-Mobile delivered data. But T-Mobile refused to offer that information to VentureBeat.

“Regarding the additional question on breaking out the numbers further than what’s currently provided in the report, our systems were not designed to track the kind of detailed reporting that other companies engage in today,” a T-Mobile spokesperson wrote to VentureBeat.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.