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Mitel – Avaya Hook Up?

Updated August 28, 2019 – Rumors confine to swirl about the future of Avaya. Channel Partners is reporting there are 2 offers on the table. They cite reports from Bloomberg that Avaya is considering a bid by Mitel and Reuters is reporting that Avaya is considering an all-cash offer from private equity firm Clayton Dubilier & Rice.

Channel Partners speculates that the Mitel-Avaya deal would “…result in a company with a market share that would rival key industry players Cisco and Microsoft.”

Avaya buy-out rumors are back. Last month it was thought that a PE firm, possibly Searchlight Capital Partners was going to buy Avaya. The unknown private equity firm valued Avaya at more than $5 billion, including debt.

The newest report is that Ottawa-based Unified-Communications-as-a-Service provider Mitel is looking to acquire Avaya in an all-stock merger valued at between $2.2 billion and $2.4 billion, according to The Wall Street Journal.

The reported deal would value communications equipment and software provider Avaya at $20 to $22 per share, a premium based on its current stock price of about $18 per share on Monday 04/29/2019. If Avaya and Mitel are able to strike a deal, the merger could happen as soon as next month, the WSJ said, citing mysterious people familiar with the matter.

compete against their larger UC competitorsCRN says that the Avaya-Mitel deal could help the two companies compete against their larger UC competitors. Mitel typically plays well in the small to midsize market, while Avaya has a large install base of enterprise customers because of its legacy in the UC hardware arena.

Zeus Kerravala at NoJitter points out that the reported $2 billion purchase price doesn’t into account Avaya’s roughly $3 billion in debt. With debt included, the offer would have to come in for a total enterprise value of $5 billion to be of interest to shareholders.

Mr. Kerravala believes that a successful merger between Avaya and Mitel would create a behemoth of a company, bringing the number two and number three voice vendors together. He cites Synergy Research Group data that shows Cisco (CSCO) the leader with about 44% market share, Avaya second at 10%, and Mitel third at 8%. He believes a combined Avaya and Mitel would hold the industry’s biggest installed base.

Synergy enterprise voice market share estimate

Source: Synergy Research Group

The merger would also be beneficial as the industry becomes more artificial intelligence (AI)-centric, data and scale are must-haves. Mr. Kerravala believes Avaya and Mitel are stronger together than apart on AI. That said, if a deal doesn’t happen, the companies should still be fine continuing down their current trajectories, optimizing their internal resources while leveraging partners for AI. They can still do this, although it would be easier as a bigger company.

private equity firm Searchlight Capital PartnersAn investment group led by private equity firm Searchlight Capital Partners acquired Mitel in April 2018 with a $2.6 billion deal that took the company private. Mitel has a history of growing via acquisitions. In 2017 the company completed the acquisition of competing UC provider ShoreTel for $530 million. The move helped Mitel become one of the largest UCaaS providers in the world. The company lost out on its deal to acquire videoconferencing provider Polycom in 2016 to Siris Capital Group.

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This is just more of the same for Avaya. The crowning jewel in this deal is Avaya’s corporate call center business. Avaya’s call center business is the product of the acquisition of Nortel assets, after the Canadian networking giant’s bankruptcy in 2009.

This deal is really about the cloud. TechCrunch notes that Searchlight has a strategic stake in Rackspace, another legacy company that it took private for $4.3B in 2016.

Will Searchlight leverage its investments in Rackspace, Mitel, and now Avaya to build a cloud-based UCaaS juggernaut to take on the likes of Cisco, Microsoft, Slack, RingCentral, 8×8, even Google and Amazon?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Chapter 11 Reboot for Sungard AS

Updated 11/18/2022 –  11:11 Systems has completed the acquisition of Sungard Availability Services’  Recovery Services and Sungard AS’ Cloud and Managed Services business’.

Updated 05/08/2019 – Sungard AS emerged from bankruptcy on 05/07/2019. The firm’s turnaround is described as the fastest pre-negotiated restructuring in US corporate history. The result is Sungard AS debtors having taken an $800 million haircut, the recovery service received $100 million of new liquidity from its creditors and a new CEO.

The firm’s new ownership and largest shareholders now include Angelo, Gordon & Co., LP; The Carlyle Group Global Credit; FS Investments and GSO Capital Partners LP.

However, the quick fix did not solve the problems that forced the firm into bankruptcy, as described below.

Data infrastructure and disaster recovery company Sungard Availability Services (AS) announced it was filing for bankruptcy on April 01, 2019. Sungard AS, which helped keep Wall Street running through 9/11, says its customers include 70 percent of Fortune 100 companies. It boasts 90 hardened IT facilities connected by a redundant, dedicated network backbone, along with 18 mobile facilities staged in strategic locations is saddled with hefty debt from its private equity backers.

Sungard ASIn addition to a huge debt load, the once high-flying Pennsylvania-based firm faces falling margins as it struggles with growing competition from cloud rivals amid a shift away from on-premises/co-location backup. These factors forced the firm to seek relief from the courts.

The Sungard AS Chapter 11 plan is expected to be filed in New York during May 2019. The bankruptcy plan reportedly includes a write-off $800 million of the company’s $1.25 billion debt. Chapter 11 protection is a part of the US Bankruptcy Code that allows a company to reorganize its assets while handing over the business operations of the company to its debtors.

Sungard AS locations

Under the Chapter 11 proposal, hedge fund creditors that specialize in turnarounds and liquidations, sometimes dubbed “vulture capitalists” — including Blackstone Group’s LP’s GSO debt investment unit, Angelo Gordon & Co., Carlisle Group, and Contrarian Capital Management — will take control of Sungard Availability.

The hedge fund will replace the buyout investors who bought the formerly publicly traded company for $11.4 billion in 2005. The original private equity sponsors include: — Bain Capital, Blackstone Group, Providence Equity Partners, KKR & Co., Silver Lake Management, and Texas Pacific Group (TPG) Capital.

Wall Street street signDespite claims that most creditors back the bankruptcy plan and that Sungard AS would emerge from the wreckage a stronger, more competitive business, the move rocked the industry. Hedge funds are not typically long-term investors causing alarm among SunGard AS employees about the company’s future. Employees fear the company will be asset-stripped and not survive, as hedge funds seek to recoup money lost on the debt haircut. Sungard AS insists that won’t happen. Sungard employs over 3,000 people according to its website.

Sungard AS’s data center model, “shared infrastructure,” of physical locations for backup IT systems, has become outdated as cloud-based infrastructure, led by Amazon Web Services, and Microsoft Azure have grown to dominate firms’ IT backup operations.

Andrew A. Stern, Chief Executive Officer, Sungard Availability Services said.

There’s no question the shift to cloud is part of what’s challenged us. But even before the cloud, by the late 2000s, “the approach the company had taken to disaster recovery really hadn’t changed in 20 years — and the world had moved on. … We had been slow in recognizing the business had to change.

Data center issuesSungard initially tried to meet rival remote-server “cloud”-based systems with its own “private cloud” solutions. But its large corporate clients by 2016 were migrating to the large, secure cloud systems maintained by Amazon, Microsoft, and other giant companies. CEO Stern added, “We suddenly found ourselves competing with much bigger environments at much greater scale.

Sungard couldn’t beat them, so it signed up as one of 130 Amazon-audited managed service partners, recruiting and customizing Amazon Web Services for corporate disaster-recovery customers, including, most recently, government agencies in England. Mr. Stern added, “But that change has taken time.

Philly.com summarizes Sungard’s history. Sungard’s lineage starts in the mainframe days. It started off as Sun Information Systems, founded in the 1970s as a backup for early data systems at oil and chemical plants run by the former Sun Oil Co. In the 1980s, founder John Ryan diversified the company, offering backup services to banks as they computerized deposit, loan, and investment records. In the tech boom of the late 1990s, publicly-traded SunGard Data Systems was worth more than Sun Oil’s parent company, Sunoco.

During this time SunGard Data acquired competing systems in the same market sector and let them continue competing for a time. In the late 1990s then-chief executive, Cristobal Conde began combining SunGard products into large groups focusing on recovery (Availability) and was using its profits to buy dozens of financial, government, and college software services across Europe and Asia, and North America.

The 2005 acquisition of SunGard Data by the buyout firms was one of the biggest deals of its kind before the 2008 financial crisis. In 2011 sales peaked at over $5 billion and employment topped 20,000.

Mainframe computerBut with its owners mostly concerned with pulling cash out of the company, it lost what its leaders admitted was a “tsunami” of corporate customer cancellations as the disaster-recovery market changed, and the company didn’t keep up. In 2011, SunGard Data sold its main college business to Virginia-based Ellucian for $1.75 billion.

In 2014 SunGard Data split in two. In 2015 the larger SunGard Data Systems Inc., with sales of $2.8 billion was sold for $5.1 billion to Florida-based Fidelity Information Services. As a standalone unit, Sungard AS struggled to gain profitability leading to the bankruptcy announcement.

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Indeed the Cloud has significantly changed disaster recovery in multiple ways.

The hyperscale cloud providers like AWS and Microsoft Azure have entered the market as both competitors and partners.

Cloud disaster recovery has changed the way disaster recovery services are delivered adding flexibility and remote working.

We have seen the same thing with the demise of KMart and Sears. Sungard was still reliant on brick-and-mortar DR services.

Let’s see how many Sungard AS customers will continue to invest the DR dollars into a company whose CEO admits they “hadn’t changed in 20 years” and is willing to write off almost a billion dollars.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Avaya LBO Buzz

Avaya is back in the news. Followers of the Bach Seat will recall that Avaya declared bankruptcy in 2017. Now the buzz is that Santa Clara, California-based telecommunications equipment and software firm is considering a leveraged buyout offer.

Avaya logoReports are circulating that Avaya’s (AVYA) board of directors is evaluating an offer from an unnamed private equity firm. Reportedly the offer values the Lucent spinoff at more than $20 per share, people in the know told Reuters. The private equity firm values Avaya at more than $5 billion, including $3.2 billion in debt.

Avaya is one of the world’s largest providers of telephony systems. It was spun off from Lucent Technologies Inc in 2000, which used to be part of AT&T (T). The LBO comes 15 months after Avaya emerged from bankruptcy protection, with a $8.3 billion debt legacy from a previous leveraged buyout by private equity firms TPG Capital and Silver Lake in 2007.

unified communications as a serviceAvaya has tried to shift its revenue model to focus on cloud-based communications solutions with recurring software and subscriptions fees and not its traditional hardware business. Its legacy business is becoming more commoditized and dated. Much of Avaya’s new focus involves cloud services like unified communications as a service (UCaaS) and Contact Center as a Service (CCaaS). A new Device as a Service (DaaS) offering has also surfaced.

Avaya’s contact center business has also attracted acquisition interest in the past from private equity firms, including Clayton Dubilier & Rice LLC, Hellman & Friedman LLC, and Permira Advisers LLP. Hellman & Friedman and Permira own Genesys an Avaya competitor.

As of September 2018, Avaya had about 8,100 employees worldwide, including 2,800 in the U.S.

Private equity firms have recently focused on communications businesses. Among those companies are Aspect Software, Mitel,  and PGi, each privately held by such firms. Note, too, that Polycom had been a Siris Capital property until its recent acquisition by Plantronics.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

VMWare Crossing the Streams

The Ghostbusters warned us. Egon Spengler (Harold Ramis) warned us not to cross the streams. You should not cross the streams because as Raymond Stantz (Dan Aykroyd) explained it would cause total protonic reversal. Despite the warning, VMware is crossing the streams.VMWare Crossing the Streams

Rumors have it that Dell/EMC/VMware and Microsoft (MSFT) are crossing their streams with a VMware Cloud NSX on Microsoft Azure partnership could be coming soon.

VMware NSXVMware’s (VMW) multi-cloud approach combines the core VMware technology stack with services delivered through partnerships with other service providers including Amazon (AMZN) Amazon Web Services (AWS) Google Cloud and IBM Cloud. As well as an emerging development environment centered on the open source Kubernetes container orchestrator. Chennele2e hypothesizes,

The two companies are jointly developing software that will let their customers more easily run computing jobs, which rely on VMware software, inside Microsoft’s Azure cloud computing service … could be announced … in the coming weeks … move computing chores from their own private data centers, where VMware’s software is a critical ingredient, to Microsoft’s “public” cloud service.

In the past, VMware CEO Pat Gelsinger described a range of cross-platform work — including:

  • Azure: NSX and VDI with more VMware management products for Azure are on the way.
  • Google Cloud Platform: VMware has partnered with Google and Kubernetes. Also, Android- and  Chromebook-related offerings.

As the slide below shows, the deal with Microsoft links VMware to most of the enterprise VM’s in the cloud. What impact will the VMware-Microsoft deal impact the VMware-AWS relationship? Will AWS continue to enjoy “most favored nation” status in VMware’s public cloud partner ecosystem?

The number of virtual machines in the cloud - Enterprise based on Right Scale estimates

The Redmond Channel Partner points out that former VMware executive Ray Blanchard, who was in charge of the VMware partnership with AWS joined Microsoft a year ago.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Zix Buys AppRiver – Bolsters Email Security

Zix Buys AppRiver - Bolsters Email SecurityCompetition in the email security market is intense. Most of the major endpoint security companies, Barracuda, Cisco (CSCO) Fortinet (FTNT), Mimecast (MIME), and Proofpoint (PFPT), have moved into email security — emphasizing training services to mitigate rising phishing threats. Plus, Microsoft (MSFT) has pushed into email security services that wrap around its core business productivity software Office 365.

email securityThe global email security market is expected to reach $18 billion by 2023, expanding at 22% from 2016, this report asserts. This growth has drawn the attention of venture capitalists. The latest VC deal is unique in that the smaller company is buying the larger firm.

Publicly traded Zix (ZIXI) is acquiring AppRiver for $275 million in cash. Zix is a Dallas-based maker of email archiving and security products including ZixMail which manages the key management to provide end-to-end email encryption that protects messages and attachments.

Zix is acquiring AppRiver AppRiver is a privately held Florida-based MSP-friendly cybersecurity and Microsoft Office 365 cloud solutions provider specialist. AppRiver, founded in 2002, supports more than 60,000 companies globally in 2019.

Zix and AppRiver each have about 260 employees. As part of the M&A plan, Zix expects to generate about $8 million in cost synergies — which typically means that layoffs are coming. AppRiver CEO Michael Murdoch is exiting the combined firm. Zix CEO David Wagner would not rule out further job cuts.

cost synergiesCEO Wagner has lined up financial backers to help finance the AppRiver deal. Among the financial players are:

True Wind Capital will make a $100 million equity investment with the closing of the AppRiver acquisition.

SunTrust Bank and KeyBanc Capital Markets committed to a new five-year $175 million term loan and a $25 million revolving credit line.

The combined company, known as Zix, expects to generate roughly $200 – $207 million in annual recurring revenue in fiscal 2019, up 11% – 15% year over year. The deal is expected to close by March 31, 2019. Bu purchasing AppRiver, the new Zix will grow its channel from about 400 to 4,000 partners and its customer base will go from 20,000 to 60,000.

AppRiver is no stranger to acquisitions as it worked to position itself as a one-stop-shop for commercial cybersecurity services.

In October 2017, VC firm Marlin Equity Partners purchased a majority stake in AppRiver with intention of expanding its global footprint.

In March 2018, AppRiver acquired Canadian company Roaring Penguin for its anti-spam and machine learning technologies. In October of 2018, AppRiver acquired Total Defense, a provider of subscription-based endpoint security for consumers and small businesses.

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The last three places I have worked were AppRiver or Zix shops. It makes sense email is the gateway to the cloud for many firms. Email is mission-critical and complicated to secure so it gets moved to the cloud.

My experience with both firms was OK. We were an earlier adopter of hosted Exchange from AppRiver and then at a re-seller. In keeping with industry trends, my current employer moved from Zix as we moved to O365, maybe this deal is a year too late.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.