Tag Archive for Rackspace

Mitel – Avaya Hook Up?

Updated August 28, 2019 – Rumors confine to swirl about the future of Avaya. Channel Partners is reporting there are 2 offers on the table. They cite reports from Bloomberg that Avaya is considering a bid by Mitel and Reuters is reporting that Avaya is considering an all-cash offer from private equity firm Clayton Dubilier & Rice.

Channel Partners speculates that the Mitel-Avaya deal would “…result in a company with a market share that would rival key industry players Cisco and Microsoft.”

Avaya buy-out rumors are back. Last month it was thought that a PE firm, possibly Searchlight Capital Partners was going to buy Avaya. The unknown private equity firm valued Avaya at more than $5 billion, including debt.

The newest report is that Ottawa-based Unified-Communications-as-a-Service provider Mitel is looking to acquire Avaya in an all-stock merger valued at between $2.2 billion and $2.4 billion, according to The Wall Street Journal.

The reported deal would value communications equipment and software provider Avaya at $20 to $22 per share, a premium based on its current stock price of about $18 per share on Monday 04/29/2019. If Avaya and Mitel are able to strike a deal, the merger could happen as soon as next month, the WSJ said, citing mysterious people familiar with the matter.

compete against their larger UC competitorsCRN says that the Avaya-Mitel deal could help the two companies compete against their larger UC competitors. Mitel typically plays well in the small to midsize market, while Avaya has a large install base of enterprise customers because of its legacy in the UC hardware arena.

Zeus Kerravala at NoJitter points out that the reported $2 billion purchase price doesn’t into account Avaya’s roughly $3 billion in debt. With debt included, the offer would have to come in for a total enterprise value of $5 billion to be of interest to shareholders.

Mr. Kerravala believes that a successful merger between Avaya and Mitel would create a behemoth of a company, bringing the number two and number three voice vendors together. He cites Synergy Research Group data that shows Cisco (CSCO) the leader with about 44% market share, Avaya second at 10%, and Mitel third at 8%. He believes a combined Avaya and Mitel would hold the industry’s biggest installed base.

Synergy enterprise voice market share estimate

Source: Synergy Research Group

The merger would also be beneficial as the industry becomes more artificial intelligence (AI)-centric, data and scale are must-haves. Mr. Kerravala believes Avaya and Mitel are stronger together than apart on AI. That said, if a deal doesn’t happen, the companies should still be fine continuing down their current trajectories, optimizing their internal resources while leveraging partners for AI. They can still do this, although it would be easier as a bigger company.

private equity firm Searchlight Capital PartnersAn investment group led by private equity firm Searchlight Capital Partners acquired Mitel in April 2018 with a $2.6 billion deal that took the company private. Mitel has a history of growing via acquisitions. In 2017 the company completed the acquisition of competing UC provider ShoreTel for $530 million. The move helped Mitel become one of the largest UCaaS providers in the world. The company lost out on its deal to acquire videoconferencing provider Polycom in 2016 to Siris Capital Group.

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This is just more of the same for Avaya. The crowning jewel in this deal is Avaya’s corporate call center business. Avaya’s call center business is the product of the acquisition of Nortel assets, after the Canadian networking giant’s bankruptcy in 2009.

This deal is really about the cloud. TechCrunch notes that Searchlight has a strategic stake in Rackspace, another legacy company that it took private for $4.3B in 2016.

Will Searchlight leverage its investments in Rackspace, Mitel, and now Avaya to build a cloud-based UCaaS juggernaut to take on the likes of Cisco, Microsoft, Slack, RingCentral, 8×8, even Google and Amazon?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Cloud Exit Plan

Cloud Exit PlanAnother cloud services provider seems to have closed up shop. NetworkWorld reports that MegaCloud.com, a consumer cloud storage provider has been inaccessible. Users started complaining on social media that they have not had access to their data since at least October 30th. (rb- there is likely lots of enterprise data as well. FierceMobileIT reports that 72 percent of workers are using free file-sharing services without authorization.)

Cloud computingMegaCloud had offered customers up to 8GB of free cloud storage, with another 8GB of free backup storage. That 16GB of free cloud storage was one of the largest giveaways of cloud storage from a consumer cloud provider. MegaCloud offered a desktop client, as well as mobile apps for Apple (AAPL) iOS, Google (GOOG) Android, and Microsoft (MSFT) Windows phones.

At the end of September, San José, CA-based Nirvanix cloud provider gave their mostly business customers 2-weeks notice to get their files back before they went dark, taking all the data with them. There are reports that Nirvanix hosted around 40 petabytes of data. Getting their data out in time must have challenged Nirvanix customers.

Moving data from cloud to cloudCharles Babcock at InformationWeek explained in an intriguing article that data movements in the cloud are dependent on the speed with which the service provider can write data to an external source and the amount of bandwidth made available to do so. He cited tests by Nirvanix competitor, Nasuni, which found that moving 12 TB of data from one Amazon (AMZN) S3 bucket to another took four hours. Moving the same amount from Amazon S3 to Microsoft Azure took 40 hours, and from S3 to Rackspace (RAX), just under one week. Moving data from Rackspace into Amazon took only five hours.

In a Data Center Knowledge article, Gartner (IT) analyst Kyle Hilgendorf reinforces my point that cloud meltdowns should prompt cloud users to get serious about contingency planning. Gartner’s Hilgendorf wrote in a blog post:

Exit plan“Cloud exits are not nearly as sexy as cloud deployments – they are an afterthought …  It’s analogous to disaster recovery and other mundane IT risk mitigation responsibilities. These functions rarely receive the attention they deserve in IT, except for immediately following major events like Hurricane Sandy or 9/11.”

“If you are a customer of any other cloud service (that is basically all of us) – take some time and build a cloud exit strategy/plan for every service you depend upon,” he added. “Cloud providers will continue to go out of business. It may not be a frequent occurrence, but it will happen. ”

Nicos Vekiarides, co-founder and CEO of Natick, MA-based cloud storage provider TwinStrata told NetWorkWorld that in the long-term, the economic draw of the cloud should overcome the fear and hesitancy of many businesses considering cloud storage solutions He predicts that the shut-downs will drive businesses toward larger, better-known cloud storage brands instead of to smaller, newer providers. He says:

Afraid of cloudsThe storage needs of businesses haven’t gone away. Organizations’ data storage requirements still are growing at 40 percent to 60 percent a year … What will change is how CIOs shop for and deploy cloud services, in that everyone still wants choice, but they’ll be much more wary. There’s always the need for choice among a number of vendors, and CIOs will want the best of breed. That might mean they will gravitate toward more established vendors.”

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These events may put a few firms off the cloud, but not all. These events should point out the need for due diligence when planning what to do with their data.

Barb Darrow at GigaOM said it most Data centerpoetically, “cloud storage offerings have multiplied like rabbits over the past year, and the notion that you could entrust business data to a company that appears to be well-funded only to see it shutting its doors could be more paranoia-inducing than the NSA spooks.”

IMHO, continuity plans need to account for data in the cloud. Cloud providers can offer better availability and redundancy, but still pose risks. But do they guarantee your data?  Continuity plans need to protect complete business services, including parts that may rely on a cloud piece.  Some of the questions I would ask:

  • Does it make sense to have all data in the cloud?
  • Is the firm’s data categorized so that when another cloud provider folds, IT can spend any time they have moving data to another provider? Mr. Babcock demonstrated that move would not be instantaneous.
  • Can the data even be brought back in-house? Did you throw out your old SAN when the data was moved to the cloud?
  • What format is the data in? You did check your contract right?
  • Will a firm going under even worry about contractual obligations?
  • Can IT and legal get together to make a deal with another cloud provider fast enough?

Does your Business Continuity Plan cover cloud melt-downs?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

 

Rackspace Strikes Back at Patent Troll

Rackspace Strikes Back at Patent TrollRackspace, which just successfully defended itself in a lawsuit filed by one patent troll, is now declaring war on another patent troll reports Barb Darrow at GigaOM. The hosting firm turned cloud infrastructure service provider announced on its blog that it sued IP Navigation Group (IP Nav) and Parallel Iron, asking the federal court in its hometown of San Antonio, TX for damages, for breach of contract, and to enter a declaratory judgment asserting that Rackspace does not infringe on Parallel Iron’s patents.

Rackspace logoAccording to the Rackspace (RAX) blog post, Parallel Iron sued Rackspace and 11 others in Delaware. The other firms the non-practicing entity is suing includes; Qualcomm (QCOM), JPMorgan Chase (JPM), Twitter, Trulia (TRLA), Wal-Mart (WMT), Visa (V), Groupon, PayPal, Cloudera Inc., eBay (EBAY), and Nokia (NOK). That suit alleges that the defendants infringed on three patents that Parallel Iron claims cover the use of the open-source Hadoop Distributed File System (HDFS).

In his post, Alan Schoenbaum, Rackspace SVP and general counsel wrote: “Parallel Iron is the latest in a string of shell companies created to do nothing more than assert patent-infringement claims as part of a typical patent troll scheme of pressuring companies to pay up or else face crippling litigation costs. At least that is what it looks like on the surface.”

Line in the sandGigaOM has reported many of the non-practicing companies (aka trolls) are shells created by patent aggregators. Their goal is to wring money out of targets. Sometimes, legitimate tech companies give their IP to trolls to harass rivals or even create their own shell to pursue this sort of litigation.

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The trolls claim they are supporting small firms. The argument goes that without the patent trolls,  small companies — those without the resources to enforce their own patents — can turn their IP over to a shell company to protect it. Rackspace’s Shoenbaum calls the theory “laughable.”

I have covered how patent trolls have been stifling innovation and removing over $29 billion in value from the U.S. economy for a long long time.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.