Apple has declared that smoking is bad for your Mac. The Consumerist reports, several Mac owner’s service requests have been declined by Apple because of the user’s cigarette habit. According to the Consumerist reports, those filing complaints with the Consumerist say Apple claims that the PCs have been exposed to second-hand smoke and are potentially contaminated with known carcinogens.
The ChannelInsider points out that smoking is not listed as one of the things that could void a Mac standard or extended warranty. The Mac owners were told by their service agents that nicotine and carbon monoxide are known cancer-causing agents by the Occupational Health and Safety Administration, making it a federal case.
Voiding warranties isn’t uncommon for acts that are intentional or beyond reasonable accidents. But contamination with cigarette residue is a new justification. The question is whether other solution providers feel threatened by machines owned or used by smokers? Should this be enough to void a service warranty?
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Just a smokescreen to weed out some contractual obligations?
Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedIn, Facebook, and Twitter. Email the Bach Seat here.