Bach Seat

I was going to let this press release from Verizon Wireless slide without comment until I got to the end and then I had to jump right out of my Bach Seat and crank out this post. Verizon Wireless (VZ) told MiTechNews they are investing $850,000 in Michigan to upgrade 450 antennas on all of its cell sites between the Saginaw Bay north to the Mackinaw Bridge and east of Interstate 75 to Lake Huron. The company reports the new antenna equipment has resulted in incremental network coverage gains of up to one mile, improving overall reliability for customers.

The project will be complete when the company can swap equipment on one last tower in Roscommon where a nest of osprey chicks has called home since March.

“Our customers in eastern northern Michigan are able to use their devices in more places, especially in buildings,” explained David MacBeth, executive director–Network, Michigan/Indiana/Kentucky region, Verizon Wireless. “We’re constantly refining our network to ensure our customers have the best experience every time they pick up their wireless device.”

The company’s ongoing network investment in Michigan now totals more than $1.6 billion to increase the coverage and capacity of its network and to add new services.

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Despite what Mr. MacBeth claims, I’ve heard about an organization that moved to VZW from another wireless provider and VZW could not provide the 4G or any G service in the building. When the customer pushed on VZW to provide any G or basic voice service in their building, the sales rep. came back and said, “we won’t help you because we spent all of our money.”

Apparently, that was the wrong answer, the organization reportedly moved 20 smartphones accounts from VZW back to the previous provider. But hey it is a good press release at least because VZW cares about baby birdies.

What do you think?

Related articles

• Verizon Wireless Expanding Its 4G LTE Market On Thursday, August 18th – Adding 15 More Cities To The Mix (androidpolice.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedIn, Facebook, and Twitter. Email the Bach Seat here.