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Undersea Data Center

Updated 08/09/2019 – Microsoft has installed two underwater cameras that offer live video feeds of the sunken data center. You can now watch all kinds of sea creatures swimming around a tank that holds 27.6 petabytes of data.

Undersea Data CenterFollowers of the Bach Seat know that Microsoft (MSFT) has experimented with undersea data centers to save costs associated with deploying data centers. Back in 2015, I wrote about MSFT’s initial experiment off the California coast where MSFT first tried out the idea of an underwater data center. Redmond has announced phase 2 of Project Natick. Phase 2 of Project Natick is designed to test the practical aspects of deploying a full-scale lights-out data center underwater called, “Northern Isles.”

Undersea Data CenterKurt Mackie wrote in an article at Redmond Magazine that Microsoft is testing this underwater data center off the coast of Scotland near the Orkney Islands in the North Sea. Microsoft wants to place data centers offshore because about half the world’s population lives within 125 miles of a coast. Locating data closer to its users reduces latency for bandwidth-intensive applications such as video streaming and gaming, as well as emerging artificial intelligence-powered apps. Latency is the time it takes data to travel from its source to customers. It is like the difference between using an application on your hard drive vs. using off the network.

Mr. Mackle posts that the original underwater data center had the computing power of 300 PCs, Phase 2’s computing power is equal to “several thousand high-end consumer PCs,” according to Microsoft’s FAQ page. This next-generation underwater data center requires 240KW of power, is 40 feet in length, and holds 12 racks with 864 servers. The submarine container is mounted on a metal platform on the seafloor 117 feet deep. The Phase 2 data center can house 27.6 petabytes of data. A fiber-optic cable keeps it connected to the outside world. Naval Group, a 400-year old French company built the submarine part of the project.

The interesting part (U.S. Navy submarines have had computers onboard for years) is the lights-out part. Lights out allow Microsoft to change up how data centers are deployed. Northern Isles’s cooling techniques are changed. The cold-aisle temperature is kept at a chilly 54F (12C) to remove the stress temperature variations place on components. This temperature is maintained by using a heat-exchange process developed for cooling submarines. Ben Cutler, Microsoft Research Project Natick lead told Data Center Knowledge, “... by deploying in the water we benefit from ready access to cooling – reducing the requirement for energy for cooling by up to 95%.”

heat exchangerWith Phase 2, Mr. Cutler explained to DCK there’s no external heat exchanger, “We’re pulling raw seawater in through the heat exchangers in the back of the rack and back out again.” This cooling system could cope with very high power densities, such as the ones required by GPU-packed servers used for heavy-duty high-performance computing and AI workloads.

According to DCK the first iteration of Project Natick had a Power Usage Effectiveness (PUE) rating of 1.07 (compared to 1.125 for Microsoft’s latest-generation data centers). The lower the PUE metric, the more efficiently the data center uses electricity. Microsoft hopes to improve the PUE for the phase 2 data center.

off-the-grid tidal power.Data centers are believed to consume up to 3% of the world’s electricity. The new cooling options change up the Northern Isles data center power requirements. It can run off the Orkney Islands’ local electrical grid which is powered by renewable wind, solar and tidal sources. One of the goals of the project is to test powering the data center with an off-the-grid source, such as using nearby tidal power.

Future versions of the underwater data center could also have their own power generation. Mr. Cutler told DCK, “Tide is a reliable, predictable sort of a thing; we know when it’s going to happen … Imagine we have tidal energy, we have battery storage, so you can get a smooth roll across the full 24-hour cycle and the whole lunar cycle.”

This would allow Microsoft to do away with backup generators and rooms full of batteries. They could over-provision the tidal generation capacity to ensure reliability (13 tidal turbines instead of 10, for example). Mr. Cutler says, “You end up with a simpler system that’s purely renewable and has the smallest footprint possible.”

 Northern Isle underwater data centerThe Northern Isle underwater data center is designed to run without being staffed. This fact cuts down on human errors. It is designed with a “fail-in place” approach where failed components are not serviced, they are just left in place. Operations are monitored by artificial intelligence. Mr. Cutler said, “There’s a lot of data showing that when people fix things they’re also likely to cause some other problem.

By operating in ‘lights out’ node with no human presence, allows most of the oxygen and water vapor to be removed from Northern Isles’ atmosphere. MSFT replaced Oxygen with 100% dry nitrogen. This environment should greatly cut the amount of corrosion in the equipment, a major problem in data centers on land.  Mr. Cutler told DCK, “With the nitrogen atmosphere, the lack of oxygen, and the removal of some of the moisture is to get us to a better place with corrosion, so the problems with connectors and the like we think should be less.

The Redmond Magazine article says Project Natick’s phase 2 has already proved that it’s possible to deploy an underwater data center in less than 90 days “from the factory to operation.” The logistics of building underwater data centers are very different from building data centers on land. Northern Isles was manufactured via a standardized supply chain, not as a construction process.  Mr. Cutler said, “Instead of a construction project, it’s a manufactured item; it’s manufactured in a factory just like the computers we put inside it, and now we use the standard logistical supply chain to ship those anywhere.

standard ISO shipping containerThe data center is more standardized. It was purposely built to the size of a standard ISO shipping container. It can be shipped by truck, train or ship. Naval Group shipped Northern Isles to Scotland on a flatbed truck. Mr. Cutler told DCK, “We think the structure is potentially simpler and more uniform than we have for data centers today … the expectation is there actually may be a cost advantage to this.”

The rapid time to deploy these data centers doesn’t only mean expanding faster, it also means spending fewer capital funds. Mr. Cutler explained, “It takes us in some cases 18 months or two years to build new data centers … Imagine if instead … where I can rapidly get them anywhere in 90 days. Well, now my cost of capital is very different … As long as we’re in this mode where we have exponential growth of web services and consequently data centers, that’s enormous leverage.

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If Project Natick stays on the same trajectory, MSFT could bring data centers to any place in the developed or developing world without adding more stress on local infrastructure. MSFT’s Cutler told DCK “There’s no pressure on the electric grid, no pressure on the water supply, but we bring the cloud.”

As more of the world’s population comes online, the need for data centers is going to skyrocket, and having a fast, green solution like this would prove remarkably useful.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

What is SS7?

What is SS7?– Updated 10/25/2018 – The NYT is reporting that China and Russia are spying on Trump via his unsecured iPhone. NYT says that though intercepted calls, likely related to SS7 the Chinese have pieced together a list of the people with whom Mr. Trump regularly speaks in hopes of using them to influence the president, the officials said. Among those on the list are Stephen A. Schwarzman, the Blackstone Group CEO, and Steve Wynn, the former Las Vegas casino magnate.

Trump uses unsecure cell phoneA number of outlets are speculating that the Chinese are using the known SS7 flaw to spy on the president’s iPhone.  I have written about the problems with SS7 a number of times since 2016 and now the chicken has come home to roost.

Trump recently bragged that he gave the North Korean dictator his personal cell number. If that is true, he has created a major national security exposureKarsten Nohl, chief scientist at the firm Security Research Labs, who researches cell network attacks told Wired,  “Absolutely that is a problem.” He says hackers can abuse flaws in Signaling System 7 to listen in on someone’s phone calls, intercept their text messages, and track their location.

North Korean intelligence isn't already tracking Trump's phonesIf North Korean intelligence isn’t already tracking Trump’s phones through malware, a direct phone number could give them a way in. The SS7 attacks can give hackers relatively easy access to calls and texts, and location data. Wired points out that North Korea has proven itself as an adversary willing to hack and manipulate systems around the world for its financial or intelligence gain—it was responsible both for the 2014 hack of Sony and 2017’s WannaCry ransomware outbreak – SS7 hacking is likely no exception.

The telecom industry and U.S.government have done very little to plug the SS7 hole. Senator Ron Wyden, a Democrat from Oregon and a senior member of the Senate Select Committee on Intelligence, has been tracking the SS7 issue for several years. He has sent letters to FCC Chairman Ajit Pai, asking for answers on SS7 security and details about how many network providers have been breached through SS7. Mr. Wyden wrote, “I’ve spent the past year fighting to reveal what a terrible job the telephone companies and FCC are doing at protecting Americans from being spied on, tracked, or scammed.”

Attackers used SS7 to get customer dataFCC Chairman Ajit Pai

Mr. Wyden said he had been told by a big-name mobile network that malicious attackers are believed to have used SS7 to obtain US customer data. DHS confirmed reports of “nefarious” types leveraging SS7 to spy on American citizens by targeting their calls, text messages, and other information.

So what is SS7?

The Signaling System 7 (SS7) network is fundamental to cellphones operations, but its security design relies entirely on trust. The protocol does not authenticate messages; anyone with access to SS7 can send a routing message, and the network will make it. Now as SS7 network operators are opening the SS7 network to third-party access, vulnerabilities are being exposed and attacked initially by governments and now criminals.

Since 1975, over 800 telecommunications companies around the world use SS7 to ensure their networks interoperate. SearchNetworking.com defines the Signaling System 7 (SS7) as an international telecommunications standard that describes how network elements in a public switched telephone network (PSTN) exchange information over a digital signaling network.

SS7 control messages

SS7 control messages contain routing, congestion, and authentication information.

  • SS7 routing deals with: How do I send a call to 313-555-1234?
  • Congestion – What to do if the route to a network point is crowded.
  • Authentication – Confirms that the caller is a valid subscriber and lets the call set up continue.

They explain that SS7 consists of a set of reserved or dedicated channels known as signaling links. There are three kinds of network points signaling points:

  • Service Switching Points (SSPs) originate or terminate a call and communicate with SCPs to determine how to route a call or set up and manage some special feature.
  • Signal Transfer Points (STPs) are packet switches that route traffic on the SS7 network.
  • Service Control Points (SCPs) SCPs and STPs are usually mated so that service can continue if one network point fails.

Cell phonesSS7 out-of-band signaling (control) information travels on a separate, dedicated 56 or 64 Kbps channel and not within the same channel as the telephone call. Historically, the signaling for a telephone call has used the same voice circuit that the telephone call traveled on. Using SS7, telephone calls can be set up more efficiently and special services such as call forwarding and wireless roaming service are easier to add and manage. SS7 is used for:

  • Setting up and managing the connection for a call,
  • Tearing down the connection when the call is complete
  • Billing,
  • Managing features such as:
    • call forwarding,
    • calling party name and number display,
    • three-way calling,
    • Toll-free (800 and 888) and toll (900) calls
    • 911 emergency service calls in the US, and,
    • Other Intelligent Network (IN) services.
  • Wireless as well as wireline call service including:
    • Mobile telephone subscriber authentication,
    • Personal communication service (PCS) and,
    • Roaming,
    • SMS messages.

Within SS7, SMS messages are sent on the same channels and infrastructure as SS7 uses to control the core of the telephone networks.

When an SMS message is sent from an SMS-capable cell phone, the message is handled no differently than a normal call setup: it moves from the cell phone to a base station to a Mobile Switching Center (MSC).

SMS messageFrom the mobile switching center, the SMS message moves inside the SS7 network to the Short Messaging Service Center (SMSC), a standard part of the network. The SMSC queries the Home Location Register (HLR) to find out where the recipient of the message is and whether he or she is switched on to receive a message. If not, the SMSC stores the message until it can be delivered.

Mobile Switching Center (MSC) — The MSC is the equivalent of the local switch inside the mobile network. It provides very similar services to a switch, but uses virtual circuits over radio channels instead of physical voice circuits. One variation on the MSC is the Gateway Mobile Switching Center (GMSC) which routes calls into and out of the network and will not have phones locally registered.

Visitor Location Register (VLR) — The VLR is the database attached to an MSC that keeps track of all the phones currently “registered” to it, informing other nodes of status changes, and checking authentication information.

Short Message Service Center (SMSC) —The SMSC is the clearinghouse for SMS messages on an SS7 network and provides store-and-forward services.

Home Location Register (HLR) — HLR is a core database that keeps track of subscribers. It contains information on the current account status and provides authorization information for billing. When a call or SMS is trying to reach a subscriber, this is the node that is queried to find out where in the network that subscriber actually is.

SS7 Architecture

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Mr. Nohl told Motherboard SS7 is, “probably the weakest link in our digital protection chain.” CTIA, the telecom lobbying arm, denies there is a problem with SS7. CTIA told DHS that the SS7 flaws are “perceived shortcomings.” They also said that talking about SS7 attacks is “unhelpful.” CTIA, practicing “security through obscurity,” claimed that talking about the issues may help hackers. 

This is a mess. Contact your senator and representative in D.C. and tell them to support Senator Wyden, efforts to force the FCC to deal with the SS7 flaws. 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

PC’s Meh

PC's MehWe are almost midway through 2018 Q2 and the 2018 Q1 PC sales numbers were meh. The good news is that IDC called the PC market flat. That’s good news because they had predicted a 1.5% decrease for the quarter. IDC reports worldwide 60.4 million PC’s sold in the January-to-March period driven mostly by businesses moving to Windows 10. 

PC market experienced a 14th consecutive quarter of declineGartner (IT) is less meh and more blah. Gartner saw slightly more PC’s shipped in 2018 Q1 at 61.7 million units for a 1.4% decline. The PC market experienced a 14th consecutive quarter of decline, dating back to the second quarter of 2012.

Gartner Principal Analyst Ms. Mikako Kitagawa affixed the blame primarily to the Chinese market. “The major contributor to the decline came from China, where unit shipments declined 5.7 percent year over year.” Ms.Kitagawa continued, “This was driven by China’s business market, where some state-owned and large enterprises postponed new purchases or upgrades, awaiting new policies and officials’ reassignments after the session of the National People’s Congress in early March.”

Dell logoThe top three Gartner vendors — DellHP, and Lenovo — accounted for 56.9% of global PC shipments in Q1 of 2018. Up slightly compared with 54.5% of shipments in Q1 of 2017. Dell experienced the strongest growth rate among the top six vendors worldwide, as its shipments increased 6.5%.

HP‘s (HPQ) worldwide PC shipments increased 2.8% in the first quarter of 2018 versus the same period last year. In EMEA, HP Inc. recorded double-digit growth in both desktop and mobile PCs. Gartner says HP Inc. was adversely affected by declining demand in the U.S., which generally accounts for one-third of its total shipments.  

Lenovo’s (LNVGY) global PC shipments remained flat in the first quarter of 2018. Lenovo achieved 6 percent growth in EMEA and double-digit shipment growth in Latin America. However, in Asia/Pacific (its largest market), PC shipments declined 4 percent.

After record holiday sales for consumer and gaming products in the fourth quarter of 2017, Dell continued to do well in the first quarter of 2018. With double-digit shipment increases in EMEA, North America, and Latin America, Dell grew in all regions except Asia/Pacific. Desktop and mobile PCs grew in equal measures, showing Dell’s strength in the business segment according to Gartner.

HP logoIn the U.S., PC shipments totaled 11.8 million units in the first quarter of 2018, a 2.9% decrease from the first quarter of 2017 according to Gartner. Dell moved into the No. 1 position in the U.S. based on shipments, as its market share increased to 29.1%. HP Inc. moved into second place as its shipments declined 4.8%, and its market share totaled 28.4%in the first quarter of 2018.

2018 Q1 - Gartner Global PC Shipments

Company2018 Q1 Shipments2018 Q1 Market Share (%)
Dell3,44029.1
HP Inc.3,36328.4
Lenovo1,63213.8
Apple1,49112.6
Acer Group3212.7
Others1,58613.4
Total11,833100.0
Notes: Data includes desk-based PCs, notebook PCs and ultramobile premiums (such as Microsoft Surface), but not Chromebooks or iPads. All data is estimated based on a preliminary study. Final estimates will be subject to change. The statistics are based on shipments selling into channels. Numbers may not add up to totals shown due to rounding.. Thousands of Units.Source: Gartner (April 2018)

PC shipments in EMEA totaled 18.6 million units in the first quarter of 2018, a 1.7% increase. driven by Enterprise shipments increased as many Windows 10 projects and the fast approach of the compliance deadline for the General Data Protection Regulation (GDPR) in Europe.

PC shipments in Asia/Pacific totaled 21.9 million units in the first quarter of 2018, a 3.9% decline from the first quarter of 2017. As previously mentioned, the PC market in China drove the decline in Asia/Pacific.

IDC says the U.S. market saw a promising opening quarter for the year with almost all major vendors reporting increases in notebook sales. Overall, total PC shipments for 2018 Q1 stood at 13.5 million units.

IDC reports that HP Inc. maintained a comfortable lead over all others in the market with its eighth consecutive quarter of overall growth (up 4.3% year on year) and growth in all regions except Latin America.

Lenovo saw a flat quarter in 2018 Q1, the third consecutive quarter in which the company saw year-on-year volume stabilize with flat global growth and a slower pace of decline in the U.S. Dell Inc. posted the strongest year-on-year growth out of all the major companies, growing 6.4% and buoyed by strong performances in nearly every region.

Acer (TPE:2353) held onto fourth place. Its ongoing expansion into gaming and continued investments in Chromebooks have paid dividends for the company but also caused some tough going in other areas. Apple (AAPL) finished the quarter in fifth place with a year-on-year decline in shipments of 4.8%.

2018 Q1 - IDC Global PC Shipments

Company2018 Q1 Shipments2018 Q1 Market Share (%)
HP Inc.13,67622.6
Lenovo12,30520.4
Dell Inc.10,19016.9
Acer Group4,0856.8
Apple4,0006.6
Others16,12826.7
Total60,383100.0
Preliminary results. Shipments are in thousands of units. Source: IDC Quarterly Personal Computing Device Tracker, April 11, 2018

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PC’s used to be a leading indicator of the health of the tech sector. That is not the case anymore. Economic stress has lengthened the life span of PCs from 3 years to nearly 5 years in many firms and even longer in the home market. Increased smartphones capability and cloud-based applications and storage have taken another bite out of the PC market.

But looking into the tea leaves, many think PCs are on the rebound. Driving the PC market is a demand for premium notebooks in the mainstream and commercial markets. Gaming systems are also part of the equation. IDC expects overall smartphone shipments to decline by 0.2% in 2018 after falling 0.3% last year, the thought is that those dollars would be used to upgrade their PCs.

Mmmm – we’ll see. I say not likely. Can you say “new normal?”

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Memorial Day 2018

Thank a Veteran!

 

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Whats a Workweek?

Whats a Workweek?Forty hours is considered a typical American workweek. The U.S. BLM reports that the average weekly hours and overtime of all IT employees is just over 36 hours Add all of those minutes spent answering emails on your phone or stealing glances at your computer when you’re off the clock, you feel like it may easily turn into fifty or more.

Turkish workers average 51.2 hours a week, the most by far! Northern European countries Denmark and the Netherlands had the shortest work weeks – 38.3 hours and 39.1 hours. Here is an infographic from GetVoIP.com who put together a chart of average full-time workweeks in forty countries around the world. How does your workweek stack up with those in your own country and those in other countries?

 

Whats a Work Week?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.