Tag Archive for FCC

War on SPAM: Do New FCC Rules Help?

War on SPAM: Do New FCC Rules Help?

In the battle against SPAM, the Federal Communications Commission (FCC) has made a move that may help us. Back in December 2023, the regulators published new rules to close loopholes used by spammers. FCC commissioners voted 4 to 1 in favor of these regulations, but skepticism remains. Will these changes reduce the flood of unwanted messages we get every day?

These rules focus on closing lead generation-based loopholes. Companies are exploiting the loopholes. They use them to flood consumers with robocalls and texts without consent. Reuters predicts the new rules may “double or triple” the number of lawsuits against spammers. This sounds promising. But, we still need to see how well authorities will enforce these rules. Another concern is if the new rules will succeed. They aim to stop the unethical tactics used by spamming entities.

More control over who can contact them

more control over who can contact themThe new rules require consent from consumers on a per-seller basis. This will give consumers more control over who can contact them. The new rules make clear that it is no longer “business as usual.”

Websites that compare prices and lead generators must get consumer consent to receive robocalls and robotexts. The consent applies to one seller at a time. It can’t apply to many telemarketers at once.

But, the approach’s efficacy remains uncertain. It relies on these entities’ willingness to adhere to the regulations.

SPAM red flags

SPAM red flagsFurthermore, the FCC now has the authority to “red flag” select phone numbers. Carriers must prevent the flagged numbers from sending texts. The new rules also expand the federal “Do-Not-Call” registry. It will now apply to unwanted marketing texts. It still remains unclear how this will be implemented in practice. There are so many SPAM calls and texts flooding consumers’ phones. Spotting and flagging specific numbers may be hard for the FCC.

Colin Sholes has covered SPAM’s dubious tactics. He is cautiously optimistic about the potential impact of these rule changes. Mr. Sholes, told Business Insider the FCC’s rule changes were “a long time coming.” He predicted they’ll have a big impact. They will decrease the number of SPAM calls and texts consumers get each day. He thinks the new FCC rule put companies “out of business” for using “slimy” tactics.

Politics as usual

Political exemptions in anti-spam lawsIt’s worth noting that political and campaign-related messages remain exempt from regulations. This is a significant gap in the FCC’s approach to combating SPAM. This loophole raises questions. Can the new rules fully address the SPAM problem?

Sholes predicts the exemption will last. It will last due to political benefits. Campaign stuff is just never going to go away. Members of Congress and their campaigns benefit from mass communication services. They carve out political exemptions in anti-SPAM laws to protect those conduits.

They may reduce SPAM. But, Sholes also stresses the challenges from political exemptions. He also notes the growing cunning of spammers.

SPAM continues

SPAM continues to plague consumers with no end in sightDespite FCC efforts, SPAM continues to plague consumers with no end in sight. Sholes points out that the FCC’s rules only apply to groups that use robocalling and robotexting tools. Marketers are generally allowed to call or text consumers without consent. This is true as long as they manually dial the phone numbers.

Stricter rules may lead to more lawsuits against spammers. But, it’s unclear if this will actually help consumers flooded by SPAM.

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In conclusion, skepticism persists about the effectiveness of new FCC rules.  As we  await the outcome of these regulatory changes, the battle against SPAM calls and texts wages on, leaving many wondering if true relief will ever be achieved.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Every Phone and TV in the US Will Blackout

Every Phone and TV in the US Will BlackoutA blackout will affect every phone and TV in the US on October 4, 2023. The Federal Emergency Management Agency (FEMA) and the Federal Communications Commission (FCC) will conduct a test, causing a blackout for every phone and TV in the US. The Feds will conduct a nationwide test of the Wireless Emergency Alerts and Emergency Alert System on October 4th. This test will temporarily blackout all consumer cell phones, and also be sent to radio and TV stations.

nationwide testThe blackout will test the Wireless Emergency Alerts (WEA) and the Emergency Alert System (EAS). Both tests are scheduled to begin at approximately 2:20 PM ET on Wednesday, October 4th. The October 4th test aims to ensure that the systems remain effective for warning the public about emergencies, especially at the national level.

Wireless Emergency Alerts

The Wireless Emergency Alerts test be will directed. FEMA will send a code to all cell phones, and the test message will display in either English or Spanish, depending on the language settings of the wireless handset. The WEA test will be initiated using FEMA’s Integrated Public Alert and Warning System (IPAWS), a centralized internet-based system administered by FEMA that enables authorities to send authenticated emergency messages to the public through multiple communications networks.

Wireless Emergency AlertThe message will be sent at approximately 2:20 PM. Cell towers will broadcast the test for approximately 30 minutes. All wireless phones should receive the message only once. Consumers will see the message on their phones, which will read…


“THIS IS A TEST of the National Wireless Emergency Alert System. No action is needed.”

Emergency Alert System

Emergency Alert SystemThe Emergency Alert System test will also take place 2:20PM on October 4. The one minute EAS alert will be sent to radios and televisions. The alert message will be similar to the regular monthly EAS test messages that we are familiar with.


“This is a nationwide test of the Emergency Alert System, issued by the Federal Emergency Management Agency. “

If they need to postpone the October 4th test due to widespread severe weather or other significant events the back-up testing date is October 11.

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Will the MAGA Republican government shutdown impact this test? I guess will see….

How you can help Ukraine!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

The End of the Seven-Digit Local Call

Seven-Digit Local Calls Coming to an EndThe seven-digit local call is doomed. Soon it will no longer be possible to call the next-door neighbor or corner store without an area code. U.S. voice providers – wireline – wireless and cable — have started notifying their customers of the change. Phone users need to start dialing 10-digits whenever they make a call – local or long distance. The FCC is forcing the 10 digit – 3 digit area code plus the 7 digit local number.

FCC commissioner Ajit PeiThe FCC is mandating (FCC Order 20-100) this change to make it possible for callers to reach the National Suicide Prevention and Mental Health Crisis Lifeline by just dialing “988.” The federally financed National Suicide Prevention Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, seven days a week.

National Suicide Prevention Lifeline

The new law will allow states to collect fees from mobile service providers and use the funds to support 988, though it’s unclear how much more funding the fees will generate. 988 will allow a shift from a law enforcement and justice system response to one of immediately connecting to care for individuals in suicidal, mental health, and substance use crises. The number is the first step to make a fundamental shift in how communities engage people in crisis. When you’ve got a police, fire, or rescue emergency, you call 911. When you have an urgent mental health need, you’ll call 988.

National Suicide Prevention and Mental Health Crisis LifelineFierce Telecom explains that in July 2020 the FCC established the 988 hotline. The 988 hotline will make it faster for people to connect to crisis counselors and get help without having to remember a longer toll-free number. And now the agency is considering expanding this to require text messaging providers to support text messaging to 988. In its Further Notice of Proposed Rulemaking issued in April 2021.

In its order, the FCC noted that text messaging is particularly popular with teenagers and young adults and also those that are deaf or have speech disabilities.

Given the pervasiveness of text messaging, particularly among at-risk groups, we believe it is essential to explore making it as easy as possible to reach the Lifeline by text through the use of the same short, easy-to-remember code by which Americans will be able to call the Lifeline.

Why we need 10-digit dialing

The reason 10-digit dialing is necessary to make the 988 hotline work is because the North American Numbering Plan Administrator has to make sure that calls to 988 get directed to the National Suicide Prevention Lifeline. If someone has a seven-digit number that starts with 988, the phone switch will not know whether this call needs to go to the Suicide Prevention Lifeline or to the seven-digit number. By requiring 10-digit dialing, the North American Numbering Plan Administrator is able to prevent any confusion to the system.

When will the local call change begin?

When will the local call change begin?Beginning April 24, you should begin dialing 10 digits (area code plus telephone number) for all local calls. Your call will still get completed if you forget and dial just seven digits.

Beginning Oct. 24, you must dial 10 digits (area code plus telephone number) for all local calls. Calls made with only seven digits may not be completed after Oct, 24. A recording will inform you that your call cannot be completed as dialed. You must hang up and dial again using the area code and the seven-digit number.

Beginning July 16, 2022, dialing “988” will route your call to the National Suicide Prevention and Mental Health Crisis Lifeline.

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Michigan residents impacted by this change are in the 616, 810, 906, 989 area codes. If you live in one of the impacted areas, be sure to include the area code, or they may stop working, including:

  • Medical alert devices,
  • Security systems,
  • Fax machines,
  • Speed dialers,
  • Contact lists,
  • Websites,
  • Stationery, and
  • Advertising.

Hopefully, this will reduce the number of people in a mental health crisis being killed by police not prepared to deal with mental health crises.

 

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

What is 5G ?

What is 5G ?Updated 07/16/2019 – Qualcomm released the Snapdragon 855 Plus. It features a Kryo 486 CPU Prime core with a clock speed of 2.96 GHz and a 15% faster Adreno 640 GPU. Qualcomm claimed in a presser, the 855 Plus would deliver better coverage and all-day battery life in 5G devices.

AT&T (T), Verizon (VZ), Sprint (S), and other carriers are hyping 5G. But what exactly is 5G? If you believe the hype, it is the greatest thing since sliced bread. 5G will improve our homes, make our cities safer, our machines smarter, our cars driverless, our entertainment mobile and our phones faster. So what is the tech behind the hype?

When 5G really gets here will bring three improvements to current wireless: greater speed, lower latency, and more connections.  The real advantages of 5G will come in massive capacity and lower latency. The standards bodies involved are aiming at 20Gbps speeds and 1ms latency.

Work on 5G started 10-15 years before anything went commercial. Marcus Weldon, CTO, and president of Nokia Bell Labs told FierceWireless. Finally, in 2017, the 3rd Generation Partnership Project, the standards body that writes the rules for wireless connectivity, agreed on the first specification for 5G. The Non-Standalone Specification of 5G New Radio standard covers 600 and 700 MHz bands and the 50 GHz millimeter-wave end of the spectrum. But, as followers of the Bach Seat know, a standard doesn’t mean that it will work the same, or what applications it will enable.

The G in this 5G means it's a generation of wireless technologyThe G in this 5G means it’s a generation of wireless technology. PC Magazine says, most wireless generations have technically been defined by their data transmission speeds, each has also been marked by a break in encoding methods, or “air interfaces,” that make it incompatible with the previous generation. The earlier G’s were:

  • 1G was analog cellular.
  • 2G technologies, such as CDMA, GSM, and TDMA, were launched in 1991 the first generation of digital cellular technologies without much concern for data transmission or the mobile Web.
  • 3G technologies, such as EVDO, HSPA, and UMTS, brought speeds from 200kbps to a few megabits per second. It focused on applications in voice telephony, mobile Internet, video calls, and mobile TV.
  • 4G technologies, such as WiMAX and LTE, were the next incompatible leap forward, and they are now scaling up to hundreds of megabits and even gigabit-level speeds. 4G was designed to better support IP telephony, video conferencing, and cloud computing, as well as video streaming and online gaming.

The actual 5G radio system, known as 5G-NR, isn’t compatible with 4G. But for the foreseeable future, all US 5G devices will need 4G to set up 5G connections where it’s available. That’s technically known as a non-standalone,” or NSA, network. Later 5G networks will become “standalone,” or SA, not requiring 4G coverage to work.

Like other cellular networks, 5G networks use a system of cell sites that divide their territory into sectors and send encoded data through radio waves according to PCMag. Each cell site requires a network backbone connection, whether through a wired or wireless backhaul connection. 5G networks use a type of encoding called OFDM.

5G is designed to carry higher speeds by using much larger channels than 4G. While most 4G channels are 20MHz, bonded together into up to 160MHz at a time, 5G channels can be up to 100MHz, with Verizon using as much as 800MHz at a time. That’s a much broader highway, but it also requires larger, clear blocks of airwaves than were available for 4G. PCMag cites Qualcomm (QCOM) claims that 5G will be able to boost capacity by four times over current systems by leveraging wider bandwidths and advanced antenna technologies.

5G primarily runs in two kinds of airwaves: below and above 6GHz. Low-frequency 5G networks, which use existing cellular and Wi-Fi bands, take advantage of more flexible encoding and bigger channel sizes to achieve speeds 25 to 50 percent better than LTE, according to a presentation by T-Mobile (TMUS) exec Karri Kuoppamaki.

Those networks can cover the same distances as existing cellular networks and generally won’t need more cell sites.  Rural networks will likely be stuck with low-band 5G, because low-frequency bands have a great range from cell towers.

To get super-high, multi-gigabit speeds, carriers are turning to newer, much higher frequencies, known as millimeter wave (mmWave). In the existing cellular bands, only relatively narrow channels are available because that spectrum is so busy and heavily used. But up at 28GHz and 39GHz, there are big, broad swathes of spectrum available to create big channels for very high speeds.

The 28GHz and 39GHz bands have previously only been used for backhaul. But they haven’t been used for consumer devices before, because the handheld processing power and miniaturized antennas weren’t available. Millimeter wave signals also drop off faster with distance than lower-frequencies, and the massive amount of data they transfer will need more connections to landline internet. So cellular providers will have to use many smaller, lower-power base stations rather than fewer, more powerful macrocells to offer the multi-gigabit speeds that millimeter wave networks promise.

There’s a third set of 5G airwaves being used overseas. These frequencies, ranging from 3.5GHz to 7GHz. These are slightly above current cellular bands but have quantities of the spectrum (speed) that approaches mmWave. The US is falling behind other countries in the mid-band spectrum because over here, it’s being used for satellite communications and the Navy.

Bell Labs’ Weldon, described his idea of a true 5G network for FierceWireless;

you need a low band that gives you nationwide coverage—higher efficiency on it; a mid-band for high-capacity, relatively locally; and millimeter-wave for super high-capacity, extremely locally, and if you blend all those together, you’ve got a network that really is significant.

Some believe that mmWave 5G will not work. T-Mobile CTO Neville Ray wrote that millimeter-wave won’t be able to deliver on the promise of 5G because it doesn’t travel far. Jeffrey Moore, principal analyst at Wave7 Research told FierceWireless. “…there are definitely some concerns about the economics of 5G.”

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5G is an investment for the next decade. It is unlikely that the next big application will drop in 5G until 2021 or 2022. It is likely that a true 5G iPhone won’t appear until later 2020 and Qualcomm will not release its second-generation Snapdragon X55 5G modem until late 2019. The new chip will support all major spectrum types and bands. Qualcomm claims it is capable of 7Gbps downloads. Until then, the wireless carriers will jockey for customers and mind share.

The providers desperately need 5G to boost smartphone sales. The smartphone market is saturated. Deloitte found (PDF) that 80% of people in developed nations now own a smartphone and wait up to 4 years to replace their device – a significant increase from the 2-year refresh rate in 2011-12.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

What is SS7?

What is SS7?– Updated 10/25/2018 – The NYT is reporting that China and Russia are spying on Trump via his unsecured iPhone. NYT says that though intercepted calls, likely related to SS7 the Chinese have pieced together a list of the people with whom Mr. Trump regularly speaks in hopes of using them to influence the president, the officials said. Among those on the list are Stephen A. Schwarzman, the Blackstone Group CEO, and Steve Wynn, the former Las Vegas casino magnate.

Trump uses unsecure cell phoneA number of outlets are speculating that the Chinese are using the known SS7 flaw to spy on the president’s iPhone.  I have written about the problems with SS7 a number of times since 2016 and now the chicken has come home to roost.

Trump recently bragged that he gave the North Korean dictator his personal cell number. If that is true, he has created a major national security exposureKarsten Nohl, chief scientist at the firm Security Research Labs, who researches cell network attacks told Wired,  “Absolutely that is a problem.” He says hackers can abuse flaws in Signaling System 7 to listen in on someone’s phone calls, intercept their text messages, and track their location.

North Korean intelligence isn't already tracking Trump's phonesIf North Korean intelligence isn’t already tracking Trump’s phones through malware, a direct phone number could give them a way in. The SS7 attacks can give hackers relatively easy access to calls and texts, and location data. Wired points out that North Korea has proven itself as an adversary willing to hack and manipulate systems around the world for its financial or intelligence gain—it was responsible both for the 2014 hack of Sony and 2017’s WannaCry ransomware outbreak – SS7 hacking is likely no exception.

The telecom industry and U.S.government have done very little to plug the SS7 hole. Senator Ron Wyden, a Democrat from Oregon and a senior member of the Senate Select Committee on Intelligence, has been tracking the SS7 issue for several years. He has sent letters to FCC Chairman Ajit Pai, asking for answers on SS7 security and details about how many network providers have been breached through SS7. Mr. Wyden wrote, “I’ve spent the past year fighting to reveal what a terrible job the telephone companies and FCC are doing at protecting Americans from being spied on, tracked, or scammed.”

Attackers used SS7 to get customer dataFCC Chairman Ajit Pai

Mr. Wyden said he had been told by a big-name mobile network that malicious attackers are believed to have used SS7 to obtain US customer data. DHS confirmed reports of “nefarious” types leveraging SS7 to spy on American citizens by targeting their calls, text messages, and other information.

So what is SS7?

The Signaling System 7 (SS7) network is fundamental to cellphones operations, but its security design relies entirely on trust. The protocol does not authenticate messages; anyone with access to SS7 can send a routing message, and the network will make it. Now as SS7 network operators are opening the SS7 network to third-party access, vulnerabilities are being exposed and attacked initially by governments and now criminals.

Since 1975, over 800 telecommunications companies around the world use SS7 to ensure their networks interoperate. SearchNetworking.com defines the Signaling System 7 (SS7) as an international telecommunications standard that describes how network elements in a public switched telephone network (PSTN) exchange information over a digital signaling network.

SS7 control messages

SS7 control messages contain routing, congestion, and authentication information.

  • SS7 routing deals with: How do I send a call to 313-555-1234?
  • Congestion – What to do if the route to a network point is crowded.
  • Authentication – Confirms that the caller is a valid subscriber and lets the call set up continue.

They explain that SS7 consists of a set of reserved or dedicated channels known as signaling links. There are three kinds of network points signaling points:

  • Service Switching Points (SSPs) originate or terminate a call and communicate with SCPs to determine how to route a call or set up and manage some special feature.
  • Signal Transfer Points (STPs) are packet switches that route traffic on the SS7 network.
  • Service Control Points (SCPs) SCPs and STPs are usually mated so that service can continue if one network point fails.

Cell phonesSS7 out-of-band signaling (control) information travels on a separate, dedicated 56 or 64 Kbps channel and not within the same channel as the telephone call. Historically, the signaling for a telephone call has used the same voice circuit that the telephone call traveled on. Using SS7, telephone calls can be set up more efficiently and special services such as call forwarding and wireless roaming service are easier to add and manage. SS7 is used for:

  • Setting up and managing the connection for a call,
  • Tearing down the connection when the call is complete
  • Billing,
  • Managing features such as:
    • call forwarding,
    • calling party name and number display,
    • three-way calling,
    • Toll-free (800 and 888) and toll (900) calls
    • 911 emergency service calls in the US, and,
    • Other Intelligent Network (IN) services.
  • Wireless as well as wireline call service including:
    • Mobile telephone subscriber authentication,
    • Personal communication service (PCS) and,
    • Roaming,
    • SMS messages.

Within SS7, SMS messages are sent on the same channels and infrastructure as SS7 uses to control the core of the telephone networks.

When an SMS message is sent from an SMS-capable cell phone, the message is handled no differently than a normal call setup: it moves from the cell phone to a base station to a Mobile Switching Center (MSC).

SMS messageFrom the mobile switching center, the SMS message moves inside the SS7 network to the Short Messaging Service Center (SMSC), a standard part of the network. The SMSC queries the Home Location Register (HLR) to find out where the recipient of the message is and whether he or she is switched on to receive a message. If not, the SMSC stores the message until it can be delivered.

Mobile Switching Center (MSC) — The MSC is the equivalent of the local switch inside the mobile network. It provides very similar services to a switch, but uses virtual circuits over radio channels instead of physical voice circuits. One variation on the MSC is the Gateway Mobile Switching Center (GMSC) which routes calls into and out of the network and will not have phones locally registered.

Visitor Location Register (VLR) — The VLR is the database attached to an MSC that keeps track of all the phones currently “registered” to it, informing other nodes of status changes, and checking authentication information.

Short Message Service Center (SMSC) —The SMSC is the clearinghouse for SMS messages on an SS7 network and provides store-and-forward services.

Home Location Register (HLR) — HLR is a core database that keeps track of subscribers. It contains information on the current account status and provides authorization information for billing. When a call or SMS is trying to reach a subscriber, this is the node that is queried to find out where in the network that subscriber actually is.

SS7 Architecture

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Mr. Nohl told Motherboard SS7 is, “probably the weakest link in our digital protection chain.” CTIA, the telecom lobbying arm, denies there is a problem with SS7. CTIA told DHS that the SS7 flaws are “perceived shortcomings.” They also said that talking about SS7 attacks is “unhelpful.” CTIA, practicing “security through obscurity,” claimed that talking about the issues may help hackers. 

This is a mess. Contact your senator and representative in D.C. and tell them to support Senator Wyden, efforts to force the FCC to deal with the SS7 flaws. 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.