Tag Archive for Cloud

Can Cisco be XaaS-y ?

tech prognosticatorIt’s not news that these are unprecedented times. No one has seen anything like COVID-19 — or the global response to the virus – before. Many people worry about how this situation will evolve and how it will affect economies, careers, and personal bottom lines. The long-term economic fallout after the crisis passes is unknown. It’s possible it will be bad and last a couple of years. It may be shorter. There’s no way to tell. 

Can Cisco be XaaS-y ?The tightening of the purse strings has led tech prognosticator IDC to lower its 2020 guess forecast for the Ethernet switch and wireless LAN markets. The research firm expects the WLAN market to grow less than 1% from 2019, while the switch market will shrink 0.7%. The revised numbers represent a 3.7% point drop from IDC’s earlier 2020 forecast for Ethernet switches and a 4.8% point decline for WLAN revenue. In dollar terms, IDC says the switch market will reach $28.5 billion this year while WLAN revenue will be $6.2 billion.

To prove IDC’s point, Cisco (CSCO) just announced its ’20Q4 earnings report and it was not pretty. During the fourth fiscal quarter that ended June 30, the tech giant‘s product revenue fell 13% year over year to $8.83 billion. After the presser, CSCO slid by more than 11% – the worst day since February 2011.

Cisco logoAs an answer to declining revenue Cisco CEO Chuck Robbins announced layoffs a restructuring plan was underway:

Over the next few quarters, we will be taking out over $1 billion on an annualized basis to reduce our cost structure.

The San Jose, CA-based company Cisco, which employees 75,000 people, worldwide, did not say how many employees would be laid off restructured going forward. Cisco has been laying off employees over the past few quarters. CEO Robbins said on the earnings call, that the COVID-19 pandemic has forced the company to “re-examine” its entire portfolio and nothing is off the table. 

LayoffsIn theory, Cisco is using the restructuring to accelerate its R&D to focus on delivering everything it can as a service as it transitions to generating more of its revenues from software rather than hardware. In the last quarter, FierceTelecom reports that Cisco now generates half its revenue from software and services.

CRN reports that Cisco‘s infrastructure segment, which includes the core switching and routing businesses as well as wireless and data center products, continued its double-digit decline, falling 16% during the quarter to $6.62 billion. Overall, this segment dropped 10% for the full year.

Revenue was down across all customer and geographic segments. In terms of customer segments, Cisco saw revenue decline in all segments:

  • Public sector fell by 1%,
  • Service provider down 5%.
  • Enterprise declined 7%,
  • Commercial tumbled 23%,

Regional sales also fell:

  • EMEA fell by 6%,
  • APJC was down 7%, and
  • Americas, declined by 12%, 

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Besides COVID, other factors have stopped tech spending including technology shifts into 5G cellular networks, 400-gigabit Ethernet, WiFi 6. The fact is that Cisco wants to transition the majority of its portfolio to an as-a-service consumption model. Cloud expansion could support Cisco’s business. BUT–  Cisco has never been a major player in the cloud. Their go to cloud story proves it

Cloud computingIn 2014, Cisco’s first cloud strategy, InterCloud based in OpenStack was abandoned in 2016. Cisco’s next cloud strategy was to become the Switzerland of the cloud. This strategy was to work across multiple public and private cloud environments – to be a neutral player. It focused on: management, security, analytics,  and being Cisco – advanced networking. This Cisco Cloud phase has morphed again.

Cisco’s current approach to multi-cloud is network-centric and its centerpiece is an architecture called Application Centric Infrastructure (ACI) – which formerly only ran on Nexus devices. ACI focuses on policy, management, and operations for applications deployed across cloud environments. 

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Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

WFH Was Growing Before COVID

Updated 05/17/2020 – Statista published this chart which shows the top reasons for WFH in 2019, as cited by U.S. remote workers.

Top reasons Americans wanted to work remotely

WFH Was Growing Before COVIDWork from home (WFH) – the practice of working remotely – has exploded with the COVID-19 pandemic. With social distancing in place, millions of more workers around the world started working from home in March 2020. But WFM is not a new trend. Computer Economics reports that over the past 11 years work from home has grown for many reasons.

Working remotely

Despite the pandemic, the trend toward telecommuting was already well underway according to Computer Economics. To measure how much telecommuting is occurring, they polled IT managers and asked them to estimate the percentage of their total staff that works from home at one of three levels.

In the 2019 report Trends in Telecommuting in the IT Workforce, Computer Economics found that 92% of IT shops allowed some form of remote work:

  • 37% “only a specified amount of time”
  • 35% “only under special circumstances
  • 20% allow personnel to work from home as they choose
  • 8% did not allow any telecommuting in 2019.

Trends in Telecommuting in the IT Workforce, Computer Economics

When Computer Economics conducted the same research in 2008, 64% of IT organizations did not allow their personnel to work from home – at all.

Computer Economics concludes that even before the pandemic, the growth of WFM was enabled by a number of technologies. They cite the growth of high-speed internet, mobile devices, remote access, low-cost web conferencing, VoIP, and cloud computing.

three business demandsWFM growth has been driven by three business demands. The research firm identified concerns about work/life balance, workforce retention, and business continuity. in the face of a pandemic is just one more benefit of the trend.

Tom Dunlap, research director for Computer Economics, wrote in the presser:

Many business leaders are learning a hard lesson … Having robust, companywide telecommuting capabilities in place—even if only used one or two days a week—should be deployed as a contingency measure during pandemics or other natural disasters.

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I work for one of the 35% “special circumstances” firms. At the beginning of the month, I submitted a proposal to start to allow “specified amount” telecommuting. But with the onset of COVID – they started to allow WFH – we will see if it sticks  around in the “new normal.

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

VMware Had a Bad Week

VMware Had a Bad WeekVMware (VMW) had a bad week last week. First, a  jury in the U.S. federal district court for the District of Delaware ruled that the virtualization giant infringed on two patents owned by Densify. Densify is a Toronto-based startup that makes cloud and container resource management software. The ruling will cost VMware about $237 million dollars. Of course, VMware will appeal.

VMware logoIn an emailed statement, to sdxcentral VMware wrote, “VMware intend[s] to vigorously pursue all legal remedies that are available to us to prove that we are not liable here.

Next, it was announced that over 200 VMware employees will lose their jobs as part of a “workforce rebalancing.” TargetTech noted that IBM has historically used the same term to describe its periodic layoffs.

In addition to workers losing their jobs, the VMware executive suite has undergone purging too. Reports are that

  • VMware Executative layoffsChief Customer Officer Scott Bajtos, an 11-year VMware veteran who oversaw VMware’s global services team which includes customer success, technical support, professional services support, and customer advocacy.
  • Mark Ritacco, VP of operations and customer intelligence, after almost 11 years,
  • Kate Woodcock, VP of customer advocacy, after almost eight years.
  • Scott Bajtos – global chief customer officer, is leaving after 11 years.
  • Alexa Erjavic, senior director of global services strategy.

VMware acquisitions

Could it be buyer’s regret? Not even cutting a handful of executive salaries can cover the billions VMware has spent on acquisitions over the past 2 years.

In 2018 VMware bought:

  • billions VMware has spent on acquisitionsE8 Security for machine learning (ML) and Artificial Intelligence (AI) for cybersecurity intelligence and analytics.
  • CloudCoreo to manage cloud configurations and identify risks when deploying public clouds to prevent breaches and compliance violations.
  • EMC Service Assurance Suite for monitoring telco network health, performance, and root cause analysis.
  • CloudHeath for multi-cloud management platform across Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) for $500 million.
  • Heptio VMware plans to use Heptio assets to enhance Kubernetes life-cycle management $550 million.

In 2019 VMware bought:

  • VMwareacquisitions over the past 2 yearsAetherPal for remote IT support software to remotely view, control, troubleshoot, and fix devices and applications.
  • BitFusion to support Artificial Intelligence and machine learning-based workloads on graphics processor units (GPUs) (no acquisition price announced).
  • Uhana for 5G mobile network optimization.
  • Intrinsic for secure serverless functions on AWS, Azure, and GCP.
  • Bitnami brings simplified app development with a curated marketplace for VMware customers.
  • Veriflow for network monitoring software for multi-cloud management.
  • Avi Networks for multi-cloud application delivery to enhance performance, resource utilization, automation, and scalability.
  • Pivotal for multi-cloud application software strategy across AWS, Azure & GCP for $2.7 billion. and;
  • Carbon Black to provide an enterprise-grade security platform to protect workloads, applications and networks from device to cloud for $2.1 billion.

Already in 2020 VMware bought:

  • Nyansa to provide network traffic analytics that covers the SD-WAN and the wired and wireless LAN.

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While the hyper-scale cloud vendors AWS, Azure, GCP, and the Chinese giants battling it out for cloud supremacy. Most enterprises have adopted a multi-cloud strategy. VMware is in the incumbent position as it competes with IBM, maybe Cisco, and HPE to be the glue that binds private and public clouds as well as owned data centers into an enterprise multi-cloud strategy. This is a long-term play.

In the near term – all of the acquisitions since 2018, VMware does not have a lot to show for it financially. VWM has been basically flat. VMW spiked to $150.00 in January 2018, hit a peak of $203.64 in, 2019 and has settled back to $157.50 in February 2020.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Mitel – Avaya Hook Up?

Updated August 28, 2019 – Rumors confine to swirl about the future of Avaya. Channel Partners is reporting there are 2 offers on the table. They cite reports from Bloomberg that Avaya is considering a bid by Mitel and Reuters is reporting that Avaya is considering an all-cash offer from private equity firm Clayton Dubilier & Rice.

Channel Partners speculates that the Mitel-Avaya deal would “…result in a company with a market share that would rival key industry players Cisco and Microsoft.”

Avaya buy-out rumors are back. Last month it was thought that a PE firm, possibly Searchlight Capital Partners was going to buy Avaya. The unknown private equity firm valued Avaya at more than $5 billion, including debt.

The newest report is that Ottawa-based Unified-Communications-as-a-Service provider Mitel is looking to acquire Avaya in an all-stock merger valued at between $2.2 billion and $2.4 billion, according to The Wall Street Journal.

The reported deal would value communications equipment and software provider Avaya at $20 to $22 per share, a premium based on its current stock price of about $18 per share on Monday 04/29/2019. If Avaya and Mitel are able to strike a deal, the merger could happen as soon as next month, the WSJ said, citing mysterious people familiar with the matter.

compete against their larger UC competitorsCRN says that the Avaya-Mitel deal could help the two companies compete against their larger UC competitors. Mitel typically plays well in the small to midsize market, while Avaya has a large install base of enterprise customers because of its legacy in the UC hardware arena.

Zeus Kerravala at NoJitter points out that the reported $2 billion purchase price doesn’t into account Avaya’s roughly $3 billion in debt. With debt included, the offer would have to come in for a total enterprise value of $5 billion to be of interest to shareholders.

Mr. Kerravala believes that a successful merger between Avaya and Mitel would create a behemoth of a company, bringing the number two and number three voice vendors together. He cites Synergy Research Group data that shows Cisco (CSCO) the leader with about 44% market share, Avaya second at 10%, and Mitel third at 8%. He believes a combined Avaya and Mitel would hold the industry’s biggest installed base.

Synergy enterprise voice market share estimate

Source: Synergy Research Group

The merger would also be beneficial as the industry becomes more artificial intelligence (AI)-centric, data and scale are must-haves. Mr. Kerravala believes Avaya and Mitel are stronger together than apart on AI. That said, if a deal doesn’t happen, the companies should still be fine continuing down their current trajectories, optimizing their internal resources while leveraging partners for AI. They can still do this, although it would be easier as a bigger company.

private equity firm Searchlight Capital PartnersAn investment group led by private equity firm Searchlight Capital Partners acquired Mitel in April 2018 with a $2.6 billion deal that took the company private. Mitel has a history of growing via acquisitions. In 2017 the company completed the acquisition of competing UC provider ShoreTel for $530 million. The move helped Mitel become one of the largest UCaaS providers in the world. The company lost out on its deal to acquire videoconferencing provider Polycom in 2016 to Siris Capital Group.

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This is just more of the same for Avaya. The crowning jewel in this deal is Avaya’s corporate call center business. Avaya’s call center business is the product of the acquisition of Nortel assets, after the Canadian networking giant’s bankruptcy in 2009.

This deal is really about the cloud. TechCrunch notes that Searchlight has a strategic stake in Rackspace, another legacy company that it took private for $4.3B in 2016.

Will Searchlight leverage its investments in Rackspace, Mitel, and now Avaya to build a cloud-based UCaaS juggernaut to take on the likes of Cisco, Microsoft, Slack, RingCentral, 8×8, even Google and Amazon?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Tax Day 2019

Tax Day 2019Just in time for Tax Day 2019, the gooberment takes another step backward. ProPublica reports that the so-called Taxpayer First Act is making its way through Congress. Included in the Taxpayer First Act, is a law that would prevent the IRS from creating its own online system of tax filing. A companion Senate bill with the same provision was introduced by Sens. Chuck Grassley, R-IA, and Ron Wyden, D-OR.

TurboTax, and H&R Block have lobbied for years to block the IRSIf the tax agency created its own program, it would threaten the tax perpetration industry’s profits. Companies like Intuit, the maker of TurboTax, and H&R Block have lobbied for years to block the IRS from creating such a system. Hefty lobbying spending and campaign contributions by the tax preparation industry have fueled the efforts to block modernization of the way Americans file their taxes.

Intuit and H&R Block are blocking change

Intuit and H&R Block have poured a combined $6.6 million into lobbying related to the IRS filing deal and other issues. Rep. Richard Neal, D-MA, led the effort to pass the bill, received $16,000 in contributions from Intuit and H&R Block in the last two election cycles.

zero effort tax systemGizmodo describes how the free, zero-effort tax system works in Japan, which employs a withholding tax system. If you’re gainfully employed, your employer just deducts however much you’re supposed to pay and files for you. Most people get a postcard from the Japanese equivalent of the IRS in spring that shows them how much they earned, how much they owe, and how much was withheld. Any adjustments just automatically show up in your paystub at the end of the fiscal year. It took a minute and a calculator to check the government math.

This could be in America too. Those annoying W-2 forms your company mails you are also sent to the IRS. The same goes for investment tax forms, 1099s, and all the other official paperwork. The IRS could use these new-fangled computers and the Intertubes to pre-fill out your taxes and send them to you online. You can go with the goobernment’s version or file your adjustments.

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Merica!So it’s 2019 Amazon, Google, Facebook, and who knows who else knows everything about me. I can use my smartphone to socialize, buy a car, order a pizza, talk to my plants, or check my umbrella but I can’t file my taxes online because of lobbyists. Merica!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.