Tag Archive for collaboration

Why You Should Stop Using Meeting Speak

Why You Should Stop Using Meeting SpeakAs project managers, we have lots of meetings full of buzzwords and “meeting speak.” The way we talk about our meetings can define what happens in those meetings according to Rae Ringel certified executive coach and founder of The Ringel Group. She wrote for the Harvard Business Review that even at a time when so much is beyond our control, we remain in control of our own speech patterns.

In the article, she suggests it is time to drop meeting-speak from your meetings. She suggests the following you delete the following common meeting-speak phrases from your virtual or IRL meetings.

Top meeting speak to delete

We’re going to wait five minutes for everyone to join

We’re going to wait five minutes for everyone to joinThis meeting-speak dishonors those who joined on time. It diminishes the effort to be punctual for a meeting. As the leader, start your call on time. If you must wait for a key meeting member, start with a team-building ice breaker.

An ice breaker is a meeting activity that is meant to help foster a sense of community and build rapport between group members. Yes, ice breakers can sometimes feel cheesy, but are meant to be a fun opportunity to get to know your team, while making people more comfortable. When people are more comfortable, they are more likely to participate and engage in your meeting.

Ms. Ringle offers the example, she asks everyone to remove one distraction. That may mean moving something off their desk, opening a window in their room, or closing a window on their computer. This can set the tone for the call that this is the most important thing you are involved with right now.

You’re on mute

Mute buttonThis meeting-speak can quickly signal that a speaker needs to click the unmute button. But the phrase, often uttered by multiple people at once, has become annoying. Ms. Ringle says that it makes the person on the receiving end of the comment feel silly, as though they still don’t know how to locate the button with the microphone icon. She suggests a gentler response like, “If you’re speaking, I can’t hear you.” This shows them that you truly want to hear what it is they have to say.

Let’s take this offline

This can be used to put-off the user or their idea. In this age of virtual meetings, how will the issue be discussed if not online? The author writes what you probably meant to say was, “That’s an important topic that’s beyond the scope of this meeting. I’ll email you when we wrap up.”  Be sure to follow-up.

I’m going to give you 10 minutes of your life back

I’m going to give you 10 minutes of your life backThe executive coach points out that by framing a few extra minutes as an opportunity to give people their time “back” set the wrong tone. The meeting-speak unwittingly send a powerful message that our organization’s gatherings take from team members, rather than contributing to our team’s collective accomplishments.

The goal of all meetings should be to well-structured, well-run, and concise. If you can pull that off ahead of the budget time congratulations. She recommends that the next time you find yourself tempted to offer your teammates a few “minutes of their life back,” consider saying, “Wow. Because everyone was so productive, we’re done 10 minutes early. Thank you so much for your presence and participation. Have a great day.”

More meeting speak to avoid

Some of mine own are …

You guys…

Guys? Is everyone on the call a guy? It is very informal. When you start referring to work colleagues, bosses, or even clients like this, you’ve crossed the line into the realm of the unprofessional.

#@$%^$#

Strategic cursing is professional. Cursing because you’re not creative or articulate enough to come up with something better to say is the mark of an unprofessional person.

That’s not my fault!

When plans fall apart, professional people seek to find a way to make it work –unprofessional people’s first priority is to shift the blame.

We’ve always done it this way

Oh, okay, I guess that ends all debate. Unprofessional people are afraid of change and progress, and saying this makes that clear.

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This is one of my 2023 work resolutions. I am going to work these examples out of my meetings.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Quick Microsoft Teams Shortcuts to Increase Your Productivity in 2023

Quick Microsoft Teams Shortcuts to Increase Your Productivity in 2023Microsoft Teams saw a huge uptick in users during the COVID-19 pandemic lockdowns and the growing practices of social distancing and working from home. Rising from 20 million users in November 2019 to 44 million in March 2020, then 75 million by April. Teams has managed to retain these users post pandemic, and has grown considerably since. In 2022, Microsoft announced that Teams reached 115 million daily active users (DAU). Stats from 2018 say that the average meeting lasts 48 minutes. That makes for a lot of time spent in Teams. The following are tips and tricks to be more productive when using Teams.

Command Teams to do your bidding

Command Teams to do your biddingCommands are shortcuts for performing common tasks in Teams. You can use Teams commands to update your status, go to a specific channel, show your recent files and saved messages, and more. To use a command, type “/” and then your command in the command box at the top of Teams. 

Command What it does
/available Set your status to available.
/away Set your status to away.
/busy Set your status to busy.
/call Call a phone number or Teams contact.
/dnd Set your status to do not disturb.
/files See your recent files.
/goto Go right to a team or channel.
/help Get help with Teams.
/join Join a team.
/keys See keyboard shortcuts.
/org See someone's org chart.
/testcall Check your call quality.
/unread See all your unread activity.
/whatsnewSee what's new in Teams.
/Displays all commands.

Manage Notifications

Manage Teams NotificationsThe stream of notifications in Teams can feel a little overwhelming, especially when you need to focus on an important task. There are a few simple ways to reduce interruptions.

Update your Teams-wide notifications. Click on your profile picture in Teams.

  1. Click on Settings and then Notifications
  2. Locate “Missed activities emails”
  3. Click on the pull-down and select the frequency you want to receive emails for ‘missed activity.’

Microsoft Teams Notifications page

I recommend at least “Once every hour” to reduce email volume, and pressure to check what is happening in Teams.

Block incoming calls

Teams can be very intrusive, especially when you need to focus on the immediate task at hand. You can use the /DND command to block incoming calls and notifications. Of course there are some users you want to or have to quickly respond to. In order to always get calls or notifications from these team members, you can grant them priority access. This means you’ll still receive notifications from these individuals when your status is set to ‘Do Not Disturb’.

To grant priority access in Teams, Update your Privacy. Click on your profile picture in Teams and then Settings.

  1. Click on “Privacy”
  2. Click on “Manage priority access”

Microsoft Teams Privacy page

This will bring up the page where you add specific users whose notifications will still go through even when you are in “Do Not Disturb” mode.

Microsoft Teams priority access page

 

How you can help Ukraine!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

9 Tips and Tricks to Master Zoom

9 Tips and Tricks to Master ZoomIn case you have been living under a rock Zoom Video Communications (ZM) is one of the biggest beneficiaries of the COVID-19 pandemic. Despite security concerns and reports of links to China, Zoom is one of the most popular video conferencing options available. As Statista documents Zoom’s Q3 total revenue was up 367 percent from the same period of last year. The company expects to end the year with $2.58 billion of revenue.

Zoom logoA growing number of project managers are using collaboration software like Zoom while working from home until at least the summer of 2021 – to get updates from team members. Here are 9 tips and tricks to master Zoom in 2021.

Use keyboard shortcuts 

It is estimated that you are spending up to 64 hours every year on unnecessary keyboard-to-mouse coordination in Zoom and other GUI’s. To save time, use these keyboard shortcuts to be a more efficient project manager during a Zoom video call.

A is for audio – Press Alt + A to mute or unmute audio (macOS Command + Shift + A).

I is for invite – Press Alt + I to jump to the Invite window, where you can get the link to the meeting for others users (macOS Command + I).

Zoom keyboard shortcutsM is for mute – Press Alt + M to mute everyone else on the call when you are the meeting host (macOS Command + CTRL + M).

S is for share – Press Alt + Shift + S to share your screen (macOS Command +Shift + S) and press Alt + T (macOS Command +Shift + T) to pause or resume screen sharing.

V is for video – Press Alt + V to Start or stop video (macOS Command +Shift + V).

Y is for Yo – Press Alt + Y to Raise or lower hand (macOS Option+ Y).

For the full list of Zoom keyboard shortcuts click here

Zoom Annotation toolsUse Annotation Tools – Zoom’s annotation tools let all the meeting participants collaborate by drawing and highlighting on the screen shared by the host. This type of collaboration can be very helpful for project managers when brainstorming, collecting requirements, or developing a work breakdown structure (WBS). To annotate a Zoom while viewing someone else’s shared screen.

1. Select View Option from the top of the Zoom window.
2. Choose Annotate.
3. A toolbar appears with all your options for annotating, including;
• text,
• draw,
• arrow, etc..

Zoom Annotation tools

The presenter can use the save button on the toolbar to capture the image with annotations as a screenshot to be used in the project meeting minutes. 

Look better on Zoom

Zoom has a feature called Touch Up My Appearance. It can soften the focus on your camera. The feature will smooth fine lines and bags under your eye bags –  theoretically minimizing issues with your skin. It can make even the weariest PM look like you got a great night of sleep. To use Zoom’s Touch Up My Appearance:

  1. Zoom Touch Up My AppearanceSelect Zoom’s Settings menu.
  2. Click on the Video option in the left panel.
  3. Under My Video, select the option for Touch Up My Appearance.
  4. A slider bar will appear next to this option, and you can further customize the feature by sliding the bar left or right to increase or decrease its use in your video.

Bonus tip – If you have the internet bandwidth – Select the HD option in the Camera section of the Video settings page. So you can be seen in high definition glory.

mute your microphoneBe Quite – You do mute your microphone when you are not speaking during a Zoom call right? Nobody wants to hear you munching Doritos in the background. When you are called on to speak – you can just press and hold the spacebar to quickly unmute and mute rather than scrambling to click the microphone button with your mouse. 

Use an Emoji

Even if you are muted in a Zoom meeting, you can still participate. Use emoji reactions to let the hosts know your thoughts. You can send a thumbs up or a clapping emoji to communicate you can still participatewithout interrupting the meeting. To react with an emoji during a project meeting:

  1. Click the Reactions tab at the bottom of the meeting screen and choose the one you want.
  2. The emoji will disappear after 5 seconds.

By default, emoji reactions have a yellow skin tone, but you can customize that to match your identity. Desktop users can:

  1. Select their profile picture,
  2. Click on Settings, and then under the General tab,
  3. select a skin tone from the six options available.

Zoom reaction emoji skin tonesPro Tip #1 – If you’d prefer not to be seen at all (and you’re not planning to speak) in the meeting you can use a screenshot of yourself in a Zoom meeting as your profile picture. That way, you’ll always look sharp and that you are paying attention.

Zoom attendee attention tracking featurePro Tip #2 – Zoom offers an “attendee attention tracking” feature. This feature lets the employers check to make sure you are paying attention. So if you’re tweeting away during a meeting, or answering a personal e-mail, Zoom is going to tell your boss.

Stay Up to Date – Keep your Zoom application up to date. Updating Zoom will get you the latest bells and whistles and it will keep you more secure. To update your Zoom client

  1. Sign in to your account.
  2. Click on your profile picture, and select Check For Updates.
  3. If there are new updates, you’ll be able to download and install them right away via the updates screen.
  4. Follow the on-screen prompts.

You can also download updates from the Zoom update website.

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Hopefully, these 9 tips and tricks will help you master Zoom and be a better project manager in 2021. 

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.