Tag Archive for Meetings

Why You Should Stop Using Meeting Speak

Why You Should Stop Using Meeting SpeakAs project managers, we have lots of meetings full of buzzwords and “meeting speak.” The way we talk about our meetings can define what happens in those meetings according to Rae Ringel certified executive coach and founder of The Ringel Group. She wrote for the Harvard Business Review that even at a time when so much is beyond our control, we remain in control of our own speech patterns.

In the article, she suggests it is time to drop meeting-speak from your meetings. She suggests the following you delete the following common meeting-speak phrases from your virtual or IRL meetings.

Top meeting speak to delete

We’re going to wait five minutes for everyone to join

We’re going to wait five minutes for everyone to joinThis meeting-speak dishonors those who joined on time. It diminishes the effort to be punctual for a meeting. As the leader, start your call on time. If you must wait for a key meeting member, start with a team-building ice breaker.

An ice breaker is a meeting activity that is meant to help foster a sense of community and build rapport between group members. Yes, ice breakers can sometimes feel cheesy, but are meant to be a fun opportunity to get to know your team, while making people more comfortable. When people are more comfortable, they are more likely to participate and engage in your meeting.

Ms. Ringle offers the example, she asks everyone to remove one distraction. That may mean moving something off their desk, opening a window in their room, or closing a window on their computer. This can set the tone for the call that this is the most important thing you are involved with right now.

You’re on mute

Mute buttonThis meeting-speak can quickly signal that a speaker needs to click the unmute button. But the phrase, often uttered by multiple people at once, has become annoying. Ms. Ringle says that it makes the person on the receiving end of the comment feel silly, as though they still don’t know how to locate the button with the microphone icon. She suggests a gentler response like, “If you’re speaking, I can’t hear you.” This shows them that you truly want to hear what it is they have to say.

Let’s take this offline

This can be used to put-off the user or their idea. In this age of virtual meetings, how will the issue be discussed if not online? The author writes what you probably meant to say was, “That’s an important topic that’s beyond the scope of this meeting. I’ll email you when we wrap up.”  Be sure to follow-up.

I’m going to give you 10 minutes of your life back

I’m going to give you 10 minutes of your life backThe executive coach points out that by framing a few extra minutes as an opportunity to give people their time “back” set the wrong tone. The meeting-speak unwittingly send a powerful message that our organization’s gatherings take from team members, rather than contributing to our team’s collective accomplishments.

The goal of all meetings should be to well-structured, well-run, and concise. If you can pull that off ahead of the budget time congratulations. She recommends that the next time you find yourself tempted to offer your teammates a few “minutes of their life back,” consider saying, “Wow. Because everyone was so productive, we’re done 10 minutes early. Thank you so much for your presence and participation. Have a great day.”

More meeting speak to avoid

Some of mine own are …

You guys…

Guys? Is everyone on the call a guy? It is very informal. When you start referring to work colleagues, bosses, or even clients like this, you’ve crossed the line into the realm of the unprofessional.

#@$%^$#

Strategic cursing is professional. Cursing because you’re not creative or articulate enough to come up with something better to say is the mark of an unprofessional person.

That’s not my fault!

When plans fall apart, professional people seek to find a way to make it work –unprofessional people’s first priority is to shift the blame.

We’ve always done it this way

Oh, okay, I guess that ends all debate. Unprofessional people are afraid of change and progress, and saying this makes that clear.

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This is one of my 2023 work resolutions. I am going to work these examples out of my meetings.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Should You Say Something in Meetings?

Should You Say Something in Meetings?Recently came across a post from Oisín Grogan, the “$200 Million Business Coach” about why people hate meetings. He says people hate meetings because:

  1. They don’t start on time.
  2. They don’t finish on time.
  3. What’s in the middle is a waste of time!

Should You Say Something?

He stresses the project manager running the meeting needs to keep people on point. Project team members should only talk about matters related to their roles. The sales manager should not talk about how production should be delivering. The team should talk about how to get tasks completed.

Coordination between different departments and roles is a vital function of meetings and Mr. Grogan says you’ll get more of your meetings if you keep people on point. To help address the issue, he developed a flow chart on how to decide when to and how to say something in a meeting.

WAIT infographic

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What do you think? Should this be handed out at project kickoff meetings to set the rules?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Stop Having These Meetings

Stop Having These MeetingsFollowers of the Bach Seat know that passwords suck. As a Project Manager, something that also sucks are bad meetings. Meetings that don’t have an agenda or a goal or a purpose will suck the motivation out of people coming to the meeting. In the interest of having fewer sucky meetings here are some meetings, your team will thank you for eliminating or fixing.

The Monday morning staff meeting

Monday Morning Staff MeetingsThe problem with this meeting is that no one is ever ready for it. After all, it’s 8:00 a.m. on Monday morning. Nothing has happened yet and whatever happened last week is mostly ancient history. A second problem with this meeting is that for anyone to be ready, they have to work Sunday night. That is fine on occasion but guaranteed to earn you some serious votes for “jerk of the year” from employees and the family members of employees. For a while, I worked for an insomniac boss who would fire off emails off at 2:00 AM on Sunday. She would expect answers at 8:00 AM meetings. It was a happy day when she moved on.

The third problem with this meeting is that stuff happens on the weekends. And stuff needs to be addressed, especially in IT. Did you change your tapes? Check your logs? Walk your data center? Are there warning lights? How many tickets are there? Who has time for a meeting? The solution: if you must run a team meeting on Monday, push it to later in the morning or early in the afternoon. Better yet, push it to Tuesday morning.

The Round-the-Table status meeting

Round-the-Table Status MeetingWe have all been there. It’s the meeting where focus moves around the room and everybody shares their latest updates, sagas, fantasies, and dreams. Sit in the wrong place and you end up as the 19th person to offer an update. By that time nobody cares because their bladders are over-strained and brains numb from the politically oriented updates emanating from the mouths of colleagues in far-away functions.

The solution: meet if you must, but set some rules on the updates. Ask people to focus on important news that impacts everyone or on challenges that need help from across functions. Do anything to limit the painful march of gratuitous and self-serving status updates that undisciplined round-the-table meetings generate.

Recurring meetings with no purpose

Recurring Meetings that Have Lost Their PurposeAny recurring meeting where no one can remember why this meeting still takes place is a candidate for immediate elimination. The laws of physics transfer to meetings. A meeting on the schedule tends to stay on the schedule long after it has used up its usefulness in the workplace.

The solution: review all the recurring meetings that you subject your team to or that you are a participant in. Drop them from your life and the lives of your team members. If you are not the host of the meeting, tell the host of your intention and of your perspective on the utility of the meeting. If you are the host/sponsor, poll team members and give them a voice and a vote. A bit of draconian slicing of recurring meetings opens up valuable time for other more important activities.

Group wordsmithing

ThGroup Wordsmithing Meetingsis is any meeting where you pull together a group of people to work on the wording for something. Be it a vision, a mission, a strategy statement, a scope statement in project management. The output of these sessions is typically a series of awkwardly constructed sentences reflecting compromises on the part of the HPPiO. Everyone nods their heads, yes but no one agrees with the final product. The wording moves beyond ridiculous to just awful in trying to make the pain go away.

The solution: never relegate rough wording of anything to a committee. Take a stab at the item in question yourself. Then bounce it off a few colleagues. When you approach something that is beginning to work for you, very carefully ask for comments from a group. Ask clarifying questions, take great notes and then disappear and redraft the statement(s). Repeat the process as necessary.

Death by PowerPoint

Death by PowerPointDeath by PowerPoint is a phenomenon that can make any meeting suck. The poor use of presentation software causes Death by PowerPoint (DBPP) according to TargetTech. Key contributors to DBPP include confusing graphics, slides with too much text, and presenters whose idea of a good presentation is to read 40 slides out loud.

Audiences that are emotionally disconnected from the presentation are the fault of the presenter. There is a good chance that the speaker has not spent enough time and effort thinking about which key points he wants the audience to take away. Or she has spent entirely too much time and effort setting up the presentation in PowerPoint.

DBPP can be avoided if the speaker uses the technology as a visual aid to enhance what is being said. Do not rely on the technology to serve as the focus of the presentation. Don McMillan demonstrates what not to do with PowerPoint in his video “Life after Death by PowerPoint.”

How to be better at meetings

Meetings are opportunities ripe for overuse and even abuse. Strive to be the manager that respects the power and importance of meetings. Use these forums to focus on key issues and solicit ideas. To keep your meetings constructive you need to start with respect.

Respect the time that everyone puts into the sessions. Start your meetings on time. If your meeting starts on time there are fewer chances to derail others’ productivity throughout the day. Starting on time also helps you to end on time. This is crucial because once the time slot for the meeting is over, employees will start to mentally check out whether you’ve made it through the agenda.

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Bad meetings suck so much that the Project Management Institute (PMI) added a section to the Project Management Book of Knowledge (PMBOK) on meetings. that right – In version 5 of the PMBOK Integration Knowledge Area, there are four processes that have “Meetings” as a Tool & Techniques.

  • 4.3 Direct and Manage Project Work
  • 4.4 Monitor and Control Project Work
  • 4.5 Perform Integrated Change Control
  • 4.6 Close Project or Phase
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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Project Management Tips for Small Engagements

Project Management Tips for Small EngagementsWe have all been involved in projects that do not rate a full project team where one person has to take on multiple project roles. CircleID offers project management tips for small engagements If an engineer, developer, or technician takes on the project manager duties.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

5 Tips To Make Meetings Less Painful

5 Tips To Make Meetings Less PainfulSalesCrunch has created a guide to “meetings that don’t suck.” The firm collected data from its management software, which tracks things like if people are really paying attention (looking at the screen or not), and if follow-up materials are opened. The BusinessInsider says the Web conferencing company crunched the numbers and came up with 5 good tips for the next time you call a meeting.

1. The 15-minute meeting. No meeting should last more than 30 minutes. After 30 minutes, they are giving one-quarter of their attention to something else.

2.  Everyone needs to talk.  If all participants talk, people will give the meeting 92% of their attention. If someone is yammering on, it gets only 78% of their attention.

3. Send follow-up materials within 5 minutes. Nearly two-thirds of attendees will read them within one day. A few more will be read the next day, but not many.

4. Shorter follow-up materials are better read. People will spend 52 seconds with a short follow-up. But they will spend only 10 seconds on a mega 100-slide deck.

5. Reach out via LinkedIn immediately. Nearly three-quarters of meeting attendees will accept a new LinkedIn connection after an online meeting.

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Some of these I do better than others. I like to keep my meeting simple while trying to engage everybody in the conversation. My follow-ups tend to be more formal meeting notes so they take longer to get them out. So my meetings are less painful than others.

Don't Such at Meetings

© 2012 SalesCrunch

 

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  • Study finds web conferencing popular but underutilized (shoretel.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.