Tag Archive for GOOG

Cloud Storage, Back-Up Bust

Cloud Storage, Back-Up BustIt is heady times fans of cloud storage these days. In case you haven’t been paying attention, the cloud file storage corner of the IT universe has heated up for the past couple of months. Dropbox, Microsoft (MSFT), Google (GOOG) and Apple (AAPL) have been leapfrogging each other in an apparent effort to buy mind-share.

Dropbox recently announced that its Dropbox Pro plan will now offer 1TB of capacity for $9.99 a month, or $99 for a full-year subscription. Paul Mah at FierceCIO says this is a significant reduction, especially when recent monthly Dropbox Pro storage prices were:

  • Dropbox logo$9.99 for 100GB,
  • $19.99 for 200GB, and
  • $49.99 for 500GB of storage.

Mr. Mah, says the latest move by Dropbox allows them to stay on par with the latest price cuts from Apple iCloud in September, Google Drive in June, and Microsoft OneDrive in May.

In September Apple updated its porous iCloud storage plans. CNET says the basic 5 gigabytes of storage remains free, though prices for paid tiers were significantly reduced and larger storage options were made available. CNET says the new monthly iCloud storage costs are:

  • Free for 5GB,
  • $0.99 for 20GB,
  • $3.99 for 200GB,
  • $9.99 for 500GB and
  • $19.99 1TB

Previously, 10GB of storage would have cost $20 per year, 20GB for $40 per year, and 50GB for $100 per year.

At Microsoft, the cloud-based file storage game also changed. According to Redmond Magazine, the improvements include a new file load limit (10GB max), an easier way to share links to OneDrive folders, and support for folder drag-and-drop operations using the Google Chrome browser. Microsoft is also working on speeding up the synchronization of files with OneDrive. The updated per month prices for OneDrive are:

  • Microsoft One DriveFree for 15GB,
  • $1.99 for 100GB,
  • $3.99 for 200GB,
  • $5.99 1TB

In an attempt to trump MSFT, Google released Google Drive for Work, a paid service targeted at business users and priced at $10 per user per month. FierceCIO noted that the new service offers unlimited storage, the ability to upload files of up to 5TB in size, and access to productivity apps such as Docs, Sheets, Slides, Hangouts, and Sites. Importantly, Google also announced that files uploaded to Google Drive can be encrypted, and will stay that way while in transit or when at rest on its servers. Here are the current prices per month for Google Drive space pace according to CNET:

  • Google DriveFree for 15GB,
  • $1.99 for 100GB,
  • $9.99 for 1TB,
  • $99.99 10TB,
  • $199.99 for 20TB and
  • $299.99 for 30TB.

Mr. Mah argues that price drops are good news for consumers. The extra space would certainly be useful for users who rely on it for long-term file archives or backing up large local files. The author correctly argues that 1TB of online storage does not deliver the same value to business users. The reason is simple: cloud storage is a terrible backup solution for large volumes of data, especially if you need to get it back quickly.

Mr, Mah observed that cloud storage vendors do not share information about any guaranteed uploading or downloading speeds when using them. This is noteworthy considering that 1TB of files can take a really long time to transfer over the Internet.

He explains that downloading 1TB worth of files with zero data overhead–which is impossible, across a reasonable 10Mbps broadband connection would take over 222 hours, or close to 10 days of continuous downloading. You can be assured that real-life conditions on your broadband connection would likely mean that this is at least doubled or even tripled.

And that’s assuming that the cloud service provider isn’t experiencing any congestion on its end, which is not something that cloud vendors are offering any guarantees on. Notwithstanding that, you can check out this nifty online calculator.

So while there is no question about the value of cloud storage for data synchronization across multiple devices, it is important for businesses to understand that the cloud just isn’t ideal for data backup. Mr. Mah concludes that users should use their 1TB of cloud space for all its worth, but users and firms need to do proper local backups for important files, as well as those that need to be restored quickly.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

What If Your iPhone Lands in the Loo

What If Your iPhone Lands in the LooIf you are one of the 75% of Americans who use their mobile in the Lav and your phone took a dip in the toilet (or other liquid for that matter), unless you have a waterproof Galaxy active you need this infographic from The Roosevelts. You need to act fast and follow this handy guide to save your beloved iPhone.

How to fix a phone dropped in the toilet infographic

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Password Free Future

Password Free FutureLet’s just admit it, passwords suck, people don’t use good passwords. Password breaches seem to be the new normal. This new normal is forcing firms to find new ways of verifying their users and securing their data. Now, security firm Trustwave says traditional password policies are useless.

According to an articleLonger passwords are more secure at Infosecurity Magazine the Chicago-based firm says mixing upper and lower case letters, numbers and special characters don’t make passwords any harder for hackers to crack, only increasing the number of characters makes passwords more secure. Will we end up with 1,024 character secure passwords. I say let’s ditch passwords altogether.

Business Insider - The Worst Company Data Breaches Ever

What else can we use to secure our IDs? John Hawes at Sophos Naked Security Blog recently bemoaned the state of the clunky, fiddly, and mostly rather insecure passwords we use for almost all of our authentication needs. He says we may not be stuck with passwords forever. He offers some future options.

You are the proof

Password dogFacial Recognition – The author cites Australian researchers who have been promoting facial recognition as a means of authentication. This idea seems obvious, faces are the main way people identify each other in the real world, so it makes sense to have computers recognize our faces, or at least bits of our faces. The Sophos article says the approach has become common of late, with PC login systems and mobile apps trying to use our faces to authenticate us to various things. There is even a Finnish company that plans to use faces in place of credit cards.

The anti-malware firm says facial recognition systems have proven less than perfect, either easily fooled by photos, similar-looking people, or technical tricks, or failing to authenticate real users thanks to bad hair days or bad moods affecting how we look.

Passwords are like pantsMr. Hawes says University of Queensland researchers are trying to improve the accuracy and security of facial recognition. The Aussies are working to be able to get facial recognition to work from a single initial still image and from different angles and different lighting conditions, which sounds like a must for any decent recognition system.

The good thing about face recognition, the author says is that it’s relatively low-tech, using a standard part (the rear-facing camera) of most of the devices we use. The software looks for patterns on the human face, such as distance between eyes, to identify people. But the researchers expect it will take more time to have a fool-proof working prototype.

Facial recognitionCNN points out that security is great for consumers, but it’s not the primary goal of most facial recognition tools. Law enforcement and spies are building databases (PDF) to take advantage of recent advancements in facial recognition. Identifying one person using their trail of selfies left online and in surveillance footage from stores could be a huge business. Some stores already use facial recognition to build profiles on repeat customers and collect data about how they shop.

Facebook (FB) recently bragged that its own facial recognition project named DeepFace was almost as accurate at detecting people as the human brain. More recently, it also claimed to be able to recognize faces from the side as well as the front.

Ears as a passwordEars – CNN reports that with the right software, a phone can detect the shape of a human ear and use it to log in. That’s the idea behind the Ergo Android app by Descartes Biometrics. When an ear is pressed against the screen, the points where it makes contact with the glass are mapped out and compared to a stored ear print. If it matches, the user is authenticated. The app is adjustable and can require multiple scans for the highest levels of security.

For now, it’s limited to unlocking a phone. But CNN claims ear prints could be used to identify people for any number of uses on the phone, such as making purchases in app stores or signing into services.

WalkingCNN says that if you’ve ever identified someone by how listening to how they walk down the hall, you’ve already seen the power of gait recognition. For 30 years, researchers have tinkered with gait-recognition technology but the recent boom in inexpensive motion sensors like accelerometers and gyros have given new life to the field. CNN reports that with the right software and sensors, they should be able to analyze a person’s walk. A wearable fitness device or smartphone can act as a password to authorize users.

The benefit of gait recognition is that it can gather the necessary information in the background while people go about their normal routines. There’s no need for the subject to touch their device or look into a camera.

Things you do are proof

Keystroke biometricsTyping – Like walking, typing varies from person to person according to CNN. Keystroke biometrics record how a person types and calculates their unique pattern, speed, and rhythm. It determines how long they hold down each key and the space of time between different letters. Keystrokes could be used to authenticate anyone working on a computer. This system could appeal to companies that are watching out for unauthorized users on their internal systems.

Gestures – Gesture-based authentication is another potential password replacement emerging from the world of smartphones and tablets. Mr. Hawes says hand movements repeated often enough can lead to muscle memory, so quite complex patterns can become quite easy to reliably and accurately reproduce. This is the basis of a very venerable form of authentication, the signature. It should be harder to compromise though, as, unlike signatures,  swipes leave few traces to be copied.

Answipe-patterndroid phones have long had swipe-pattern unlock features, and Microsoft (MSFT) Windows 8 includes a system based on a few swipes around a picture. Research has poked some serious holes in this approach though, showing that people are just as bad at picking hard-to-guess shapes as they are at choosing passwords.

Besides monitoring your body to authenticate you, there are hybrid authentication technologies. Hybrid authentication combines biometric factors with other techs.

Brain waves – I covered the Interaxon Muse headband sensor device a while ago. It is designed to allow users to create a specific brain wave signature for a password that will never have to be said or typed to log in.

Biostamps –  The biostamp idea proposed a hybrid of body and technology. The biostamps are flexible electronic circuits attached to the skin, which theoretically can communicate your password wirelessly with any device which needs to check who you are.

heart rhythmsBracelets – Another hybrid approach uses a bracelet device that measures heart rhythms to check who we are, and then connects to our devices via Bluetooth to pass on that confirmation. I covered Nymi here.

The actual authentication takes place only when the bracelet is first put on. It requires a quick touch of some sensors, and from then on it will confirm you’re you until it’s removed. It includes motion sensors, so the basic authentication can also be combined with movements and gestures to create multi-factor passwords, using both the body and the mind of the attached user. Gestures could be used to unlock cars, for example.

Over the years the password systems we use have seen various improvements, both in usability (ranging from simple but today’s indispensable systems for replacing forgotten passwords to the latest secure password management utilities) and security, for example, two-factor authentication schemes using dongles or smartphones combined with our computers.

All have helped in some ways, but have also introduced further opportunities for insecurity – recovery systems can be tricked, management tools can have vulnerabilities or simply be insecurely designed, and two-factor approaches can be defeated by man-in-the-mobile techniques.

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Biometrics are not bullet-proof. They have a number of problems still.

  1. Biometric data cannot be changed once it is compromised.
  2. Will stress, fitness, or aging, have on the physiological elements of biometrics.
  3. Cost, most of these techniques require new equipment.
  4. They all need connectivity, Bluetooth connectivity.
  5. Biometric data still needs to be stored somewhere. And that would be an attractive target for attackers.
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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Who Needs Two-Factor Authentication

Who Needs Two-Factor AuthenticationThe recent epidemic of online security breaches has shown the folly of passwords as the sole protector of your online data. As I have covered several times, most users depend on the same passwords. So what are we to do? One solution is Two-Factor Authentication.

John Shier at SophosNaked Security blog provided a primer on multi-factor authentication. Two-Factor Authentication is a subset of Multi-factor authentication (MFA).  MFA is an authentication process where two of three recognized factors are used to identify a user:

  • Sommulti-factor authenticationething you know – usually a password, passphrase, or PIN.
  • Something you have – a cryptographic smartcard or token, a chip-enabled bank card, or an RSA SecurID-style token with rotating digits
  • Something you are – fingerprints, iris patterns, voiceprints, or similar

How two-factor authentication works

Two-factor authentication works by demanding that two of these three factors be correctly entered before granting access to a system or website. So if someone manages to get hold of your password (something you know), the article says they still will not be able to get access to your account unless they can provide one of the other two factors (something you have or something you are).

Data breachThe author explains that secure tokens with rotating six-digit codes can be used to remotely access internal systems via a VPN session. Users need to give a username, a password, and the six-digit code from the secure token appended to a PIN. Home users can use a sort of two-factor authentication using SMS code verification. This is where, in addition to correctly entering your password (something you know), you must also correctly enter a numeric passcode sent to your mobile phone via SMS (something you have).

The availability of mobile network service and the unreliable nature of SMS can make SMS 2FA difficult. However, some services allow you to use an authenticator app in addition to your password which presents you with a different numeric one-time password (OTP) for each service that you register with the app. Both Google and Windows make these apps freely available in their respective stores.

Authenticator apps can be great for signing into sites like Google, Facebook, and Twitter even when your phone does not have service (mobile or otherwise).

Two-factor authentication makes it harder

SPAM emailParker Higgins at the EFF, says normal password logins, which use single-factor authentication, just check whether you know a password. This means anybody who learns your password can log in and impersonate you. Adding a second factor, like a PIN, something you know, with your ATM card, something you have, makes it harder to impersonate you. You need to both have a card and know its PIN to make a withdrawal.

Online two-factor authentication brings the same concept to your services and devices by using your phone—which means that even if your password is compromised by a keylogger in an Internet café, or through a company’s security breach, your account is safer according to the EFF.

That’s important because phishing, which is one of the most common ways in which accounts are compromised, only gets information about passwords. By adding a different factor, phishing attacks become much more complicated and much less effective according to Mr. Higgins.

APhishings two-factor authentication systems become more popular, they have gotten increasingly user-friendly; the EFF believes it doesn’t have to be a difficult trade-off of convenience for security. Major services like Twitter, Google (GOOG), LinkedIn (LNKD), Facebook (FB), Dropbox, Apple (AAPL), Microsoft (MSFT). GitHub, Evernote, WordPressYahoo (YHOO) Mail and Amazon (AMZN) Web Services have enabled two-factor authentication.

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Users should get used to two-factor authentication. 2FA is not available everywhere but many of the most popular sites and services on the internet use the technology.  Hopefully, this will compel the rest to follow suit. There is Android malware in the wild that is specifically designed to steal SMS verification codes trying to thwart 2FA so you still need anti-malware on your mobile devices.

In the wake of recent POS attacks (which I covered here), DHS has recommended 2FA for POS systems. While it is not bulletproof, it does increase your security by making it harder for your accounts to be compromised. All users will need Two-Factor-Authentication Authentication.

Related articles
  • Fending off automated attacks with two-factor authentication (cloudentr.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Remote Desktop Opens Door to POS Malware

Remote Desktop Opens Door to POS MalwareThe U.S. Department of Homeland Security (DHS) has issued a warning to retailers. DHS reports that cybercriminals are using remote desktop software to open up retailers’ networks to point-of-sale malware attacks. Point of Sale (POS) systems have been at the heart of many of the recent data breaches. Retailers impacted include Target, Jimmy John’sP.F. Chang’s, Neiman Marcus, Michaels, Sally Beauty Supply, and Goodwill Industries International the New York Times reported.

Research conducted by the DHS, the Secret Service, the National Cybersecurity and Communications Integration Center, and security firm Trustwave SpiderLab. have following the attacks. During the attacks, Cybercriminals are scanning corporate systems for remote desktop software. The attackers are looking for Microsoft (MSFT) Remote DesktopApple (AAPL) Remote Desktop, Google (GOOG) Chrome Remote Desktop, Splashtop, Pulseway, and LogMeIn’s join.me.

Install malware

After finding an exposed system, attackers launch brute force attacks on the login feature. FireceIT Security reports that once the attackers gain network access, they deploy Backoff POS malware.  steal customer payment data and hide the theft using encryption.  An alert was issued by US-CERT on 07-31-2014 that explained how the malware gets installed.

At the time of discovery and analysis, the [Backoff] malware variants had low to zero percent anti-virus detection rates, which means that fully updated anti-virus engines on fully patched computers could not identify the malware as malicious

malwareUS-CERT has informed anti-virus vendors of the threat from Backoff malware and they will be updating their software to detect and block the malware. The malware can scrape memory for track data, log keystrokes, engage in command and control communication, and inject a malicious stub into explorer.exe that ensures “persistence in the event the malicious executable crashes or is forcefully stopped.”

The article concludes, “The impact of a compromised POS system can affect both the businesses and consumer by exposing customer data such as names, mailing addresses, credit/debit card numbers, phone numbers, and e-mail addresses to criminal elements. These breaches can impact a business’ brand and reputation, while consumers’ information can be used to make fraudulent purchases or risk compromise of bank accounts.

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Lesson learned?If mega-firms like Target can be breached, what chance do small mom-and-pop POS firms in schools, food trucks, kiosks at the airport stand? I say not much. I have worked with several POS vendors and it seems they barely understand their own product, let alone SSL certs, VPNs.

Here are some tips from Verizon’s 2012 research into security breaches affecting companies that use POS systems to process customer payments. Make sure your POS vendor does the following:

1.  Change administrative passwords on all POS systems. (Hackers are scanning the Internet for easily guessable passwords).

2.  Implement a firewall or access control list on remote access /administration services. (If hackers can’t reach your systems, they can’t easily steal from it).

3.  Avoid using POS systems to browse the web (or anything else on the Internet).

4.  Make sure your POS is a PCI DSS compliant application (ask your vendor)

5.  Use password management software like LastPass to generate secure passwords. (LastPass allows you to avoid storing passwords in your browsers and can generate ready-to-use secure passwords for you).

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.