Tag Archive for HPQ

Xerox Ends Hostile Bid for HP

Xerox Ends Hostile Bid for HPThe Xerox (XRX) drama to take over HP (HPQ) has come to an whimpering end. The Norwalk, CT copier company ended it $35B hostile takeover bid for the larger HP on March 31, 2020. The copier manufacturer said that it will formally withdraw its tender offer and proposed slate of directors to replace HP’s board as I outlined on the Bach Seat. Xerox says they gave up because of uncertainty stemming from the Covid-19 pandemic.  In a presser they said, The current global health crisis and resulting macroeconomic and market turmoil caused by Covid-19 have created an environment that is not conducive to Xerox continuing to pursue an acquisition of HP Inc

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

PC’s Meh

PC's MehWe are almost midway through 2018 Q2 and the 2018 Q1 PC sales numbers were meh. The good news is that IDC called the PC market flat. That’s good news because they had predicted a 1.5% decrease for the quarter. IDC reports worldwide 60.4 million PC’s sold in the January-to-March period driven mostly by businesses moving to Windows 10. 

PC market experienced a 14th consecutive quarter of declineGartner (IT) is less meh and more blah. Gartner saw slightly more PC’s shipped in 2018 Q1 at 61.7 million units for a 1.4% decline. The PC market experienced a 14th consecutive quarter of decline, dating back to the second quarter of 2012.

Gartner Principal Analyst Ms. Mikako Kitagawa affixed the blame primarily to the Chinese market. “The major contributor to the decline came from China, where unit shipments declined 5.7 percent year over year.” Ms.Kitagawa continued, “This was driven by China’s business market, where some state-owned and large enterprises postponed new purchases or upgrades, awaiting new policies and officials’ reassignments after the session of the National People’s Congress in early March.”

Dell logoThe top three Gartner vendors — DellHP, and Lenovo — accounted for 56.9% of global PC shipments in Q1 of 2018. Up slightly compared with 54.5% of shipments in Q1 of 2017. Dell experienced the strongest growth rate among the top six vendors worldwide, as its shipments increased 6.5%.

HP‘s (HPQ) worldwide PC shipments increased 2.8% in the first quarter of 2018 versus the same period last year. In EMEA, HP Inc. recorded double-digit growth in both desktop and mobile PCs. Gartner says HP Inc. was adversely affected by declining demand in the U.S., which generally accounts for one-third of its total shipments.  

Lenovo’s (LNVGY) global PC shipments remained flat in the first quarter of 2018. Lenovo achieved 6 percent growth in EMEA and double-digit shipment growth in Latin America. However, in Asia/Pacific (its largest market), PC shipments declined 4 percent.

After record holiday sales for consumer and gaming products in the fourth quarter of 2017, Dell continued to do well in the first quarter of 2018. With double-digit shipment increases in EMEA, North America, and Latin America, Dell grew in all regions except Asia/Pacific. Desktop and mobile PCs grew in equal measures, showing Dell’s strength in the business segment according to Gartner.

HP logoIn the U.S., PC shipments totaled 11.8 million units in the first quarter of 2018, a 2.9% decrease from the first quarter of 2017 according to Gartner. Dell moved into the No. 1 position in the U.S. based on shipments, as its market share increased to 29.1%. HP Inc. moved into second place as its shipments declined 4.8%, and its market share totaled 28.4%in the first quarter of 2018.

2018 Q1 - Gartner Global PC Shipments

Company2018 Q1 Shipments2018 Q1 Market Share (%)
Dell3,44029.1
HP Inc.3,36328.4
Lenovo1,63213.8
Apple1,49112.6
Acer Group3212.7
Others1,58613.4
Total11,833100.0
Notes: Data includes desk-based PCs, notebook PCs and ultramobile premiums (such as Microsoft Surface), but not Chromebooks or iPads. All data is estimated based on a preliminary study. Final estimates will be subject to change. The statistics are based on shipments selling into channels. Numbers may not add up to totals shown due to rounding.. Thousands of Units.Source: Gartner (April 2018)

PC shipments in EMEA totaled 18.6 million units in the first quarter of 2018, a 1.7% increase. driven by Enterprise shipments increased as many Windows 10 projects and the fast approach of the compliance deadline for the General Data Protection Regulation (GDPR) in Europe.

PC shipments in Asia/Pacific totaled 21.9 million units in the first quarter of 2018, a 3.9% decline from the first quarter of 2017. As previously mentioned, the PC market in China drove the decline in Asia/Pacific.

IDC says the U.S. market saw a promising opening quarter for the year with almost all major vendors reporting increases in notebook sales. Overall, total PC shipments for 2018 Q1 stood at 13.5 million units.

IDC reports that HP Inc. maintained a comfortable lead over all others in the market with its eighth consecutive quarter of overall growth (up 4.3% year on year) and growth in all regions except Latin America.

Lenovo saw a flat quarter in 2018 Q1, the third consecutive quarter in which the company saw year-on-year volume stabilize with flat global growth and a slower pace of decline in the U.S. Dell Inc. posted the strongest year-on-year growth out of all the major companies, growing 6.4% and buoyed by strong performances in nearly every region.

Acer (TPE:2353) held onto fourth place. Its ongoing expansion into gaming and continued investments in Chromebooks have paid dividends for the company but also caused some tough going in other areas. Apple (AAPL) finished the quarter in fifth place with a year-on-year decline in shipments of 4.8%.

2018 Q1 - IDC Global PC Shipments

Company2018 Q1 Shipments2018 Q1 Market Share (%)
HP Inc.13,67622.6
Lenovo12,30520.4
Dell Inc.10,19016.9
Acer Group4,0856.8
Apple4,0006.6
Others16,12826.7
Total60,383100.0
Preliminary results. Shipments are in thousands of units. Source: IDC Quarterly Personal Computing Device Tracker, April 11, 2018

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PC’s used to be a leading indicator of the health of the tech sector. That is not the case anymore. Economic stress has lengthened the life span of PCs from 3 years to nearly 5 years in many firms and even longer in the home market. Increased smartphones capability and cloud-based applications and storage have taken another bite out of the PC market.

But looking into the tea leaves, many think PCs are on the rebound. Driving the PC market is a demand for premium notebooks in the mainstream and commercial markets. Gaming systems are also part of the equation. IDC expects overall smartphone shipments to decline by 0.2% in 2018 after falling 0.3% last year, the thought is that those dollars would be used to upgrade their PCs.

Mmmm – we’ll see. I say not likely. Can you say “new normal?”

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

A Printer for Rocket Scientists

A Printer for Rocket ScientistsWe all dream about the elusive paperless office. Seems even rocket scientists can’t figure it out. Mashable is reporting that the rocket scientists aboard the International Space Station (ISS) research laboratory which orbits 254 miles above Earth and travels at more than 17,500 miles per hour print a lot. The astronauts print roughly 1,000 pages a month on two printers; one is installed on the U.S. side of the ISS, the other in the Russian segment. They print critical mission information, emergency evacuation procedures, and sometimes, photos from home on a 20-year-old printer.

The international space station is one of humanity's great engineering triumphs. washingtonpost.comNASA IT techs just ordered new printers for the International Space Station (ISS) to replace the Epson 800 Inkjet printers which have been on-board the ISS since the people moved in, in November of 2000. ISS told the author, “When the printer was new, it was like 2000-era tech and we had 2000-era laptop computers. Everything worked pretty good … the printer’s been problematic for the last five or six years.”

Stephen Hunter, Manager of ISS Computer Resources, called the Epson 800 Inkjet printer, “a museum piece.”  NASA had dozens of this printer and, as one failed, they’d send up another one.

Epson 800 Inkjet printerBut now it’s time for something new. In 2018, NASA will send two brand new, specialized printers up to the station. Mr. Hunter, who has been updating the ISS’s office technology for the last two years, told Mashable that the ISS printers have needed to be replaced for a long time. However, he can’t drive over to Best Buy, buy a new printer, and launch it into space.

He started working with HP (HPQ) on an ISS IT overhaul, replacing over 100 existing ISS workstations with HP Gen 2 Z-Book laptops for the crew, so it was only natural they would turn to HP again for the printer project. Enrique Lores, President of HP’s Imaging, Printing, and Solutions business welcomed the opportunity, “We couldn’t pass up the opportunity to do this … It was an incredible technical challenge.”

By Hewlett-Packard Company [Public domain], via Wikimedia CommonsHP couldn’t just suggest that NASA launch any ordinary laser printer into space. Its friable toner dust and significant power consumption would make it a poor fit for life in micro-gravity. Ronald Stephens Research and Development Manager for HP’s Specialty Printing Systems Division explained, “NASA had a very unique set of requirements that we had to meet.”

NASA wanted a printer that could:

• Print and handle paper management in zero gravity – On Earth printers rely on gravity for paper management. Whatever HP provided would have to hold the paper, so it didn’t jam in the printer or float away when the printer’s done with it according to Mashable.

NASA• Handle ink waste during printing – NASA’s Hunter explained that typical inkjet printers do deposit some extra ink during the printing process. With gravity in place, the ink typically stays in the printer or even on the printed sheet. In zero gravity, it floats out. The NASA IT expert said astronauts could ingest the ink or it could contaminate the crew’s numerous onboard experiments.

• Be flame retardant – HP replaced the printer’s shell with fire-retardant plastic.

• Be power-efficient – The ISS generates all its own electricity through solar panels. That means they must tightly manage power consumption. The article says any new device they bring on board must be power efficient. One bit of good news: HP doesn’t have to change the power configuration on the printer. The ISS can supply a standard 110 AV outlet.

Instead of building a specialized printer from scratch. HP recommended the HP Envy 5600. It’s a standard, all-in-one device you can buy at retail for $129.99. But the printers heading up to the ISS underwent significant modification.

We removed the capability to do scanning, fax, and copy out of it to reduce weight and remove glass portions,” said NASA’s Hunter.

Removing what could weigh the printer down or break and become a space disaster was only the start. The most challenging part was related to zero gravity. Ultimately, HP went through every printer system and component to analyze how it would be affected by zero gravity.

HP turned to 3D printing and developed, experimental 3D material — nylon filled with glass beads. Its unique properties allowed HP to swap out the multiple parts that make up the printer output tray and turn it into one that’s both lighter, flexible, and more reliable.

HP ISS PrinterAfter all the modifications, the HP space printer still looks like a printer. It’s 20 inches wide, 16 inches deep, and five inches high. There’s no lid or glass, but, aside from the 3D printed materials, the ISS’s next printer looks pretty unremarkable. The HP ENVY Zero-Gravity Printer still uses standard inkjet ink.

To work out the kinks of the new ISS printer, HP worked with a small team from NASA that included Pettit and three other astronauts. Astronauts’ concerns about printing in space are much the same as they are on the ground. “You want it to be uneventful… you want to hit print and have a hard copy,” said Pettit.

The Vomit Comet flies a parabolic flightUp to this point, all of NASA and HP’s work was theoretical. They did all they could to make the space printer space-ready. However, the only way to know if this printer is suitable for use on the space station before actually sending it to space is by testing it in zero gravity and the only way to do that is on NASA’s Vomit Comet.

The Vomit Comet is a plane that flies a parabolic flight. As it loops up and down, passengers achieve, at the peak of the curve, about 20 seconds of near-weightlessness. During those times, the team tested printing and that the paper flowed through the printer and ejected in the right way. NASA’s Hunter said, “It went flawlessly. Everything works to our expectation.”

By SpaceX (transferred from English Wikipedia) [Public domain], via Wikimedia CommonsNASA plans to send the first two printers up to the station on Elon Musk’s Space-X Dragon C16 rocket as part of Space X mission CRS-14 scheduled for launch in February 2018.

NASA and HP have retrofitted roughly 50 HP Envy printers and expect each one to last roughly two years. “We want to use this through the remainder of the ISS program. Officially through 2024, with plans through 2028,” said NASA’s Hunter.

This will be the last printer they get in the space station,” predicated HP’s Stephens.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

HPE Been Busy

HPE Been BusyHP (HPQ) has been busy since it divorced itself and spawned HP Enterprise and HP Inc. There has been more enterprise activity in the past month than in the past years, as the spun-out HP Enterprise (HPE) side of the tech megalith tries to make a more relevant name for itself.

HPE layoffs

HP Enterprise logoFirst, Tim Stonesifer the CFO of the new HPE says that up to another 30,000 people will be laid off. The Business Insider reports these cuts will be focused on HP’s Enterprise Services Division, the consulting arm of the company.

During CEO Meg Whitman‘s tenure, HP has let go 85,000 workers with this latest round of layoffs. And they aren’t over yet claims CIO.com. Ms. Whitman and CFO Cathie Lesjak said that HP would lay off another 5% of staff.

Michigan lawsuit

State of Michigan is suing HPMore bad news as the State of Michigan announced it is suing HP. Michigan’s Secretary of State Ruth Johnson is charging HP with failing to deliver on a $49 million contract after 10 years, according to a press release from the state.

FierceCIO reports that the project was supposed to replace a legacy mainframe system that has run 131 Secretary of State offices. However, since 2005, and after $27.5 million was paid to the company, the state said that not a single promised function was delivered. In the press release she states:

 I inherited a stalled project when I came into office in 2011 and, despite our aggressive approach to hold HP accountable and ensure they delivered, they failed … We have no choice but to take HP to court to protect Michigan taxpayers.

MichiganThe state alleged that following a set of failed negotiations over the past few months, it rescinded its contract on Aug. 28 with a termination for cause letter. The article says the state argued, according to the terms of the contract, HP was supposed to provide support services for the state for some extended period of time. The state said that, instead, HP employees stopped reporting as of Aug. 31.

HP responded to a request for comment from FierceCIO with the following email statement: “It’s unfortunate that the state of Michigan chose to terminate the contract, but HP looks forward to a favorable resolution in court.

HPE 3PAR

On the product side, HPE has updated the software that runs all of its HP 3PAR StoreServ Storage products to boost the performance of its SAN and other storage products an HP presser announced.

HP 3Par logoOne of the changes to the HP 3PAR Operating System. HP has added a new feature in the HP 3PAR Priority Optimization software. Fierce Enterprise Communications reports that the software now enables users to set specific latency goals as low as 0.5 milliseconds in the hopes of ensuring consistent performance levels in multi-tenant environments. The intention is to boost the quality of service for improved application performance.

VMware support

For data protection, HPE also added support for VMware (VMW) vSphere 6.0 with VMware Virtual Volumes to StoreOnce Recovery Manager Central for VMware. The update also includes more granular recovery of individual virtual machines and files, simplifying data recovery.

VMWareWith these changes, another Fierce Enterprise Communications article observes that HP is getting cozier in its relationship with VMware as the company unveiled new consulting and support services for VMware’s NSX SDN product.

There’s actually a laundry list of new aspects of the two companies’ partnership, according to the article. The partnership includes a variety of HP services and products that tie into different VMware software-defined data center and end-user computing products, but the networking aspect comes in the form of HP Network Virtualization Services.

Consulting The consulting and support services will be available starting in January 2016. According to an HP announcement at VMworld, the services were “designed to transform and operate the network when combining physical and virtual network resources, functionality and management to ready a network for virtualized cloud, network functions virtualization or SDI.”

HP plans to implement a novel idea by putting consulting and support services under the HP Network Virtualization Services umbrella to provide a 24/7/365 single place to connect with networking, virtualization, and NSX experts in the hopes of quickly resolving issues.

Security changes

HP Fortify logoOn the security front, HP announced new enterprise security tools that can detect communications between malware and a remote server as well as uncover bugs in enterprise software using machine learning.

The first called HP DNS Malware Analytics, uses an algorithm to detect enterprise machines infected with malware by analyzing Domain Name System traffic between the devices and remote servers according to a FierceCIO article. A one-year subscription to HP DMA starts at $80,000 to analyze up to 5 million DNS packets per day. Frank Mong, vice president of solutions at HP Security, claims, “This solves the problem of finding an infected host that has been missed by anti-virus and endpoint security”.

HP also introduced HP Fortify scan analytics, machine-learning technology, as part of HP Fortify on Demand, which uses an enterprise’s app security data to improve the accuracy and efficiency of app security. This technology integrates into existing app security testing workflows, increasing the efficiency of the app security audit process and the relevancy of findings, HP explained.

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Color me skeptical but I’m not sure that HP is the best horse for VMware to bet on in their battle with former partner Cisco (CSCO).

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

SmartWatches – Not Ready for Primetime

SmartWatches - Not Ready for PrimetimePundits predict that Apple iWatch sales will surpass iPad first-year sales. The experts expect Apple to sell 21 million watches in fiscal 2015. Many believe that the iWatch will drive wearable tech into the enterprise. With this kind of hype, security vendors have started to take a look at iWatch and other smartwatches.

wearable techFierceMobileIT reports that just in time for BlackHat, MobileIron released a report looking at the security risks smartwatches pose to corporate data. According to the enterprise mobility management firm, workers are increasingly using smartwatches to connect wirelessly to their smartphones and access corporate email, calendar, contacts, and apps.

MobileIron looked at the security of smartwatches that can be paired with iOS and Android smartphones accessing enterprise resources as well as the pairing apps on the smartphones. The author says the EMM vendor analyzed the Apple (AAPL) Watch, Motorola Moto 360, Samsung (005930) Gear 2 Neo, and Shenzhen Qini U8.

MobileIron logoThe Qini U8 had a pairing app that displayed some “suspicious behaviors” that could pose a risk to personally identifiable data such as access to downloaded and cached content and phone hardware data, judged MobileIron. The pairing app was downloaded from an unknown IP address in China and not the relative safety of the official Google Play store, which scans apps from malicious traits.

Another security concern noted in the article is the implementation of passcodes on smartwatches. Smartphone passcodes are usually time-based so that if the device is not used within a certain time period, the device is locked and access requires entering the passcode.

SmartDisck Tracywatch passcodes examined by MobileIron are proximity-based so that the device is locked when the smartwatch loses wireless connection with the smartphone. However, only the Apple Watch prompted the user to set up a passcode, suggesting that many users of the other smartwatches do not enable the passcode option.

In addition, smartwatches do not have enterprise mobility application programming interfaces to do policy enforcement on the devices. The Apple Watch stood out in terms of security by wiping enterprise apps from the device when its companion iPhone is quarantined or retired and the enterprise apps are removed from the phone.

smartwatches do not have enterprise mobility application programming interfacesIn terms of data encryption, there is no encryption on the Shenzhen Qini U8, while it is optional at the app level for the Motorola Mobility Moto 360 and the Samsung Gear 2 Neo. For the Apple Watch, encryption is enabled for the data on the watch and optional at the app level. The MobileIron report concluded, “As enterprises embrace these devices for enterprise applications …  we expect smartwatch vendors to place an even stronger emphasis on security.”

Not only has MobileIron recently scrutinized smartwatches so has HP. HP’s Fortify security unit tested 10 different smartwatches and found that all of them were vulnerable to cyberattacks.

HP (HPQ) did not say which brand of smartwatches it tested. However, FierceITSecurity reports that HP did test the devices and their Android and iOS cloud and mobile app components, indicating that the Apple Watch was one of those tested.

HP Fortify found that all the smartwatches they tested were insecure. Jason Schmitt, general manager of HP security at Fortify said

HP logo[Smartwatches] … will become vastly more attractive to those who would abuse that access, making it critical that we take precautions when transmitting personal data or connecting smartwatches into corporate networks 

HP combined manual testing and automated tools to check the devices against the open web application security project’s Internet of Things Top 10 security risks. HP found that data collected on the smartwatch was often sent to multiple backend destinations (often including third parties). The researchers used HP’s Fortify on Demand to find many more smartwatch vulnerabilities (PDF, reg. req).

  • Broken watch100% tested were paired with a mobile interface that lacked two-factor authentication and the ability to lock out accounts after 3-5 failed password attempts.
  • 90% allowed watch communications to be easily intercepted.
    • 70% of the time firmware was transmitted without encryption.
    • Only 50% of tested devices offered the ability to add a screen lock (PIN or Pattern), which could hinder access if lost or stolen.
    •40% of the cloud connections were vulnerable to the POODLE attack, allow the use of weak ciphers, or still used SSL v2. Transport encryption is critical because personal information is being moved to multiple locations in the cloud.

HP offered recommendations for consumers looking to use smartwatches more securely:

  1. Do not enable sensitive access control functions (e.g., car or home access) unless strong authentication is offered (two-factor, etc).
  2. Enable passcodes to prevent unauthorized access to your data, the opening of doors, or payments on your behalf.
  3. Enable security functionality (passcodes, screen locks, two-factor, and encryption).
  4. Use strong passwords for any interface such as mobile or cloud applications associated with your watch.
  5. Do not approve any unknown pairing requests to the watch.

These security measures are also critical as smartwatches enter the workplace and are connected to corporate networks. HP recommends that enterprise technical teams:

  1. Ensure TLS implementations are configured and implemented properly.
  2. Require strong passwords to protect user accounts and sensitive data.
  3. Implement controls to prevent man-in-the-middle attacks.

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As smartwatches become more mainstream, they will increasingly store more sensitive information such as health data, and enable physical access functions including unlocking cars and homes. HP’s Schmitt warns that,

Smartwatches … open the door to new threats to sensitive information and activities … vastly more attractive to those who would abuse that access, making it critical that we take precautions when transmitting personal data or connecting smartwatches into corporate networks.

All smartwatches collected some form of personal information, such as name, address, weight, gender, heart rate, and other health information. Given the account issues and weak passwords identified by MobileIron and HP, the exposure of this personal information is a concern. I am calling smartwatches not ready for prime-time.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.