Tag Archive for Security

ZOUP! POS Breached

ZOUP! POS BreachedAnother day, another data breach. Zoup! the restaurant known for its soup, salad, and sandwiches is the latest retailer to have it POS system hacked. The hack exposed credit card information hacked according to MLive. From a statement posted on the Zoup! website Zoup! CEO Eric Ersher told their customers victims – too bad so sad, “… in the days ahead, we will work hard to preserve your trust.

ZOUP! Apparently re-gaining my trust does not include telling me my information was stolen, or the usual credit monitoring or credit restoration services, according to MLive Southfield, MI-based Zoup! will not be contacting customers who were affected by the cyber-attack.

The stonewall goes beyond Zoup!’s customers. When contacted by security researcher Brian Krebs, for comment CEO Ersher referred calls to NEXTEP, who runs all of Zoup!s point-of-sale devices. Troy, MI-based NEXTEP President Tommy Woycik emailed Mr. Krebs a statement, which says in part, “NEXTEP was recently notified by law enforcement that the security of the systems at some of our customer locations may have been compromised.

The MLive article reports that Zoup! learned March 4 of a payment card security issue that affected most of its U.S. locations. Between Feb. 2 and March 5, the malware installed on the point-of-sale system was tracking credit card numbers, and possibly PII data such as the cardholders’ name, card expiration date, and verification code.

POS vendors have a notorious track record for data security. One breach can impact 100’s of locations. The 2014 breach at the POS vendor Signature Systems Inc. affected Jimmy John sandwich shops and at least 100 other restaurants. The 2015 breach at Advanced Restaurant Management Applications (ARMA) affected many of its client restaurants. And now Nextep has impact up to 75 Zoup! locations and possibly 100,000’s of customers.

What does this do?CEO Ersher stated in a statement in a statement, “… we moved as swiftly as possible to address the problem once we learned about it … ” Oh really? if they had read Bach Seat last year when I wrote about POS hacks or paid attention to US-CERT or warnings they would have been prepared.

The company set up a website for customers with concerns or call Zoup! at 800-343-9308, Monday – Friday, 8 a.m. – 5 p.m. ET.

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I think that Zoup! should cool the attitude and review the info I posted in 2014 on how to avoid POS System breaches.

1.  Change administrative passwords on all POS systems. (Hackers are scanning the Internet for easily guessable passwords).

2.  Implement a firewall or access control list on remote access /administration services. (If hackers can’t reach your systems, they can’t easily steal from it).

3.  Avoid using POS systems to browse the web (or anything else on the Internet).

4.  Make sure your POS is a PCI DSS compliant application (ask your vendor)

5.  Use password management software like LastPass to generate secure passwords. (LastPass allows you to avoid storing passwords in your browsers and can generate ready-to-use secure passwords for you).

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Banks Scramble to Fight Apple Pay Fraud

Banks Scramble to Fight Apple Pay FraudSearchFinancialSecurity reports that Apple Pay fraud is on the rise and banks are rushing to fix sloppy authentication processes. Sloppy bank authentication processes are at the heart of growing Apple Pay fraud and experts worry about potential fraud with other mobile payment systems.

Apple Pay logoWhen Apple Pay was first unveiled by Apple (AAPL) in October 2014, it was touted for its increased security thanks to tokenized Device Account Numbers and the Touch ID fingerprint system. eWeek.com provided a good overview of how Apple Pay’s approval process works:

  • The camera of an iPhone 6 or 6 Plus takes a photo of the credit or debit card
  • Apple Passbook software extracts the name and expiration date, then encrypts and transmits the data to Apple
  • If the photo doesn’t allow for extraction (poor quality or card is too worn), users are allowed to manually enter the card number
  • Apple checks to see if the card is already on file in iTunes, verifying it through a match
  • But most cards aren’t already in iTunes – so Apple sends card data, phone data, and iTunes account info to the card-issuing bank
  • If verified by the bank and approved, it’s added to Apple Pay and the Apple Passbook, and it’s ready to be used for purchasing

If this provisioning is successful, the bank will automatically accept (Green Path) the info and then beam an encrypted version of the card details to be stored.

criminals have set up iPhones with stolen cardl info from Target and Home Depot hacksAccording to reports, criminals have set up iPhones with stolen personal information, which has been tracked back to accounts compromised in Target’s big data breach at the end of 2013, the Home Depot hacking in 2014, and likely the Anthem breach of 2015. The criminals take the stolen PII and call banks to authenticate a victim’s card on the new device. This is so-called “Yellow Path” authentication, where a card isn’t or rejected (Red Path), but requires more provisioning by the bank to be added to Apple Pay.

When Yellow Path authentication is required, the bank may send a one-time authorization code to the customer’s email or mobile phone that must be entered into the Apple Pay set-up.  Other banks may ask the customer to call a toll-free number where a customer service representative will try to verify the person’s identity with a series of questions about recent purchases or a home address according to the WSJ.

If this provisioning is successful, the bank will then beam an encrypted version of the card details to be stored on the Secure Element of the phone (PDF). The author contends that the heart of the problem is that some banks have lax Yellow Path processes, only asking for the last four digits of a Social Security number, leading to criminals using stolen identities and credit/debit cards to buy high-priced goods, often from Apple Stores.

Avivah Litan, a VP at Gartner (IT) said that this kind of fraud is a fundamental flaw that will affect all mobile payment services. “This isn’t necessarily an Apple Pay problem. The responsibility ultimately lies with the card issuer who must be able to prove the Apple Pay cardholder is indeed a legitimate customer with a valid card,” Ms. Litan wrote in a blog post. “That always appeared to me to be the weakest link in mobile commerce — making sure you provide the app to the right person instead of a crook.”

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With the iPhone 6’s NFC capabilities, the physical card may not be required for such “purchases.” Maybe someday this will keep merchants from holding card data but for now, seems like the banks need to get their act together.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

What the FREAK !

What the FREAK !Earlier this month news broke that Google, Apple, and Microsoft are vulnerable to a new bug poetically called – Factoring RSA Export Keys – FREAK. The cause of the FREAK bug is not new. In fact, the origin of the FREAK back goes back to the 1990s and government meddling.

weaker HTTPS encryptionPaul Dirkin at Sophos’ Naked Security blog explains that FREAK is a risk to all users. It is a risk because an attacker can trick you and the server into settling on a much weaker HTTPS encryption scheme than from the 1990s. Basically, the attacker gets you to use what’s called “export grade” RSA encryption. Export grade encryption is a ghost from an earlier U.S. Gooberment attempt to break encryption. In the ’90s the NSA required exported encryption to be deliberately weakened. The idea was that export grade keys were just about good enough for every day, not-so-secret use, but could be cracked by superpowers with supercomputers if national security should demand it.

No one should be using export-grade keys anymore – indeed, no one usually does. But many clients and servers still support them according to Sophos. Somehow, in 2015 it never seemed to matter that the 1990 code was still lying around.

U.S. Gooberment attempt to break encryptionIf attackers can watch the traffic flowing between vulnerable devices and websites they could inject code that forces both sides to use 512-bit encryption, which can be easily cracked. It took researchers seven months to crack the key In 1999, the article claims that the same crack takes about 12 hours and $100 using Amazon’s (AMZN) cloud in 2015. It would then be technically pretty straightforward to launch a MITM by pretending to be the official website.

Now that your security is compromised, an attacker can use a “man in the middle” attack (someone who can listen into and change the network traffic between you and your destination server).

FactoringAdditionally, the author says many servers use the same RSA key over and over again. This allows attackers to use the compromised export grade key to decrypt other sessions, using the same key. Another risk Sophos claims is that export-grade keys allow evil-doers to steal both the public and private keys by using a technique known as “factoring the modulus,”  With the critical private key, criminals can now sign traffic from an imposter website as though it came from a trusted third-party.

The author says the team that identified the original FREAK vulnerability claim to have used this bug to create a fake nsa dot gov. University of Michigan computer scientists J. Alex Halderman and Zakir Durumeric, told InfoSecurity that the vulnerability affects around 36% of all sites trusted by browsers and around 10% of the Alexa top one million domains.

The good news, according to Sophos: Users of Chromium/Chrome and Firefox are OK.

The bad news – the bug affects TLS/SSL, the security protocol that puts the S into HTTPS and is responsible for the padlock in your browser’s address bar. The bug is known to exist in:

  • OpenSSL‘s TLS implementation (before version 1.0.1k), which includes Google (GOOG) Android‘s “Browser” browser, and therefore probably Samsung‘s (005930) derived browser known as “Internet.”
  • Apple (AAPL) SecureTransport puts OS X software at risk, including Safari.
  • Microsoft (MSFT) Windows Schannel TLS library puts Windows software including Internet Explorer at risk.

You can check to see if your browser is vulnerable to the FREAK attack on a UMich page here.

You can also check on your favorite website on this UMich page.

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“Export grade” encryption was largely abandoned by 2000 because it was a bad idea. silly idea. It hurt the US software industry and Americans who bought an inferior product. It is still a dumb idea in 2015. As the Gooberment wants to cripple the latest generation of encryption by putting backdoors into encrypted messaging. They seem to have won with Google. Google has dumped plans to encrypt communications by default in Android.

In the short term, if you are worried, use another browser Firefox or Chrome.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Anthem Data Breach Hits BCBSM Users

Anthem Data Breach Hits BCBSM UsersThe recent cyber-attack on the second-largest health insurance company in the U.S., Anthem Insurance was allegedly pulled off by Chinese hackers. Now the attack, which I covered here has spread to Michigan. Emily Lawler at MLive is reporting that Michigan residents are caught up in the national healthcare insurance data breach.

The Anthem health insurance company compromised data includes an estimated 80 million people, of which 636,075 Blue Cross Blue Shield of Michigan users. According to the article, some of the compromised information could have come from BCBSM customers. A BCBSM spokesperson told MLive there was a “strong possibility” some BCBSM customer data had been caught up in the data breach.

BCBSM is an affiliate of the compromised company, so the Michigan firm shared critical customer information with Anthem. The affiliation allowed the attackers to gain access to Michigan BCBSM users. Ms. Lawler cites information from Anthem’s initial investigation, which found that compromised Michigan personally identifiable information (PII) that could have been compromised includes names, dates of birth, social security numbers, addresses, phone numbers, email addresses and employment information.

Data theftReassuringly (snark) BCBSM and Michigan’s Department of Insurance and Financial Services have been monitoring the data breach and its potential effect on Michiganders. BCBSM External Affairs Manager Stephanie Beres told MLive numbers from Anthem say 636,075 Michigan residents are impacted. That includes 410,990 Anthem members, and 225,745 customers of Blue Cross Blue Shield, Ms. Beres said.

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Anthem is sending letters to those impacted their oopsie who will offer two years of free credit monitoring and identity theft repair. According to Anthem’s website AllClear ID will provide credit monitoring services. Those who think they may be affected are encouraged to visit a website Anthem has set up to distribute information about the hack, www.anthemfacts.com.

Related articles
  • Connecticut bill requires insurers to encrypt personal data (newsday.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

New Authentication ‘Fingerprints’ How You Move

New Authentication 'Fingerprints' How You MoveWe all know that passwords are hideous things. They take up to much time and are not that effective. In fact, Gartner (IT) says that password resets represent 30% of help desk calls. Readers of Bach Seat know that the most common hacked passwords change very little from year to year.

remembering effective passwords is difficultGenerating and remembering effective passwords is difficult and unnatural. A lot of us are awful at it and there’s almost no improvement in the list of most common passwords from year to year (as I most recently covered here). Meanwhile, computers improve their ability to crack passwords by brute force and cunning every year.

So where there is chaos this is profit. A new area of research is to replace passwords with a users’ behavior. Mark Stockley at Sophos’ Naked Security blog, reports that researchers at West Point are working to get rid of passwords. The Cadets are working to produce a new identity verification system based on users’ behavior, described as a next-generation biometric capability. The research is being developed as part the active authentication program run by DARPA.

Thnext generation biometric capabilitye article explains that authentication has traditionally relied on users producing one or more of the following: something you know (such as a password or PIN), something you have (such as a number from an RSA key) or something you are (such as your fingerprints or face.) The technology that West Point is working on called, behavior-based biometrics, adds another factor to the mix: something you do.

According to DARPA the first phase of the active authentication program will focus on biometrics that can be captured through existing technology, such as analyzing how the user handles a mouse or how they craft the language in an email. The contract document, reported by Yahoo Finance, describes the technology as a “cognitive fingerprint.”

cognitive fingerprint…when you interact with technology you do so in a pattern based on how your mind processes information, leaving behind a ‘cognitive fingerprint’

Cognitive fingerprints will offer significant advantages over existing forms of authentication. According to Sophos, the new technology has several advantages over passwords because they do not:

  • Require specialized hardware required by biometrics and
  • Rely on users remembering strong passwords, something humans are naturally bad at.

authenticate usersCognitive fingerprints should also give systems the ability to authenticate users continuously, keeping people logged in so long as they’re present and then logging them out as soon as they leave.

Nancy Gohring at FierceITSecurity recently wrote about a similar approach to user behavior authentication. Alohar Mobile, now owned by Alibaba, has figured out a way to use the sensors in mobile phones to create a profile of the unique way that you walk, using that “fingerprint” for authentication. Sam Liang, Alohar’s founder, and CEO has claimed, “We have a system that allows the payment system to use the location tracking and the motion sensor to authenticate and detect fraud.”

Alohar logoAccording to Ms. Gohring, Alohar’s patent describes a host of unique biometric pattern patterns the firm can collect from the phone’s accelerometer and gyroscope to identify the person using the phone. They include:

  • The speed/cadence/pace at which the mobile user normally walks
  • The ‘bounce’ of the mobile device in a person’s pocket, bag or purse as they walk or run
  • The motion pattern when a person reaches for their mobile device in a pocket
  • How the user moves the device to their ear
  • Even the angle they hold the mobile device.

collecting data about a user's movementsAfter collecting data about a user’s movements, the system would create a profile of the user. When the person tries to use the phone to buy something in a store, the system would compare the user’s profile against the recent movements of the person using the phone, making sure they match. If they don’t, the retailer can ask the user for other forms of identification. The system could work similarly for e-commerce transactions.

The patent describes other uses for the profiling system beyond authentication. The article claims the inventor describes a scenario where if a user often goes to an elementary school or a daycare center, the service could send targeted advertising or information about kid-related events to the user.

collect even more dataIn the future, Mr. Liang hopes to be able to collect even more data from more kinds of devices, like fitness trackers and health monitors. He told FierceITSecurity, “In the future, the phone will be able to tell, are you happy or depressed based on the way you walk, the speed you move around, the way you swing the phone,” he predicted.

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Biometrics has been waiting in the wings as the Next Big Thing in authentication for years. Transparent, behavior-based biometrics like those being developed by Alohar and West Point could give the nudge that’s needed to push biometrics into the mainstream, but Sophos’ Stokely argues there are two major obstacles to the widespread adoption of biometrics.

  • You can’t change your biometrics – How do you change yourself if your biometric password is compromised?
  • For all the frustration that comes with remembering (and forgetting) our passwords, we know and feel, tangibly, that they’re under our control.

Behavior-based biometrics will happen invisibly, while convenient but it will require us to be comfortable ceding that feeling of control too, says Mr. Stockley.

Behavior-based biometrics will draw the ire of privacy advocates for its invisible, seamless identification and roots in the military, as it may allow for wider monitoring of society.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.