Tag Archive for Smartphone

Smartphone Sanitizing: A Practical Guide

Smartphone Sanitizing: A Practical Guide Everybody loves to upgrade their smartphone.  Smartphones are replaced every 2 to 3 years. This love affair results in approximately 5.3 billion smartphones being discarded globally. If we lined up 5.3 billion smartphones end to end, they would stretch around the Earth approximately 120 times!  Unfortunately, most of these phones end up in landfills or incinerators instead of properly recycled. In this blog, I offer tips on wiping your data off the smartphone next time you change Android phones.

Personal data left on discarded smartphones can lead to fraudulent credit card transactions, unauthorized account access, and identity theft. Hackers can exploit this information to impersonate you or gain unauthorized access to your accounts. If you throw away your old smartphone, there’s no telling who might be able to get their hands on your hardware—and, by extension, your data. That is why you must take the following steps to wipe all of your personal data from your retired smartphone.

Who can see your personal info

Vendor software does not guarantee complete memory sanitation, and third-party products primarily focus on encryption. In any case, it’s challenging to ensure that a device has been securely “zeroed out.”

The recommended approach, although not foolproof, involves performing a factory reset on your smartphone. A factory reset will erase data and restore the device to its factory settings.

The specific steps will vary depending on the manufacturer of your device. This approach will, in all likelihood, make it extremely difficult for anyone without access to expensive, specialized hardware to recover any data that had been stored on the smartphone.

Disposing of an Android smartphone

ensure all important data is backed up.Backup your data: Before performing a factory reset on your Android phone, ensure all important data is backed up. Android 8.1 or later automatically backs up your text messages, but not your call log. To manually back up your Android:

  1. Go to “Settings.”
  2. Click “Google” > “Backup.”
  3. Tap “Back up now.”

Sync your apps with your Google account. Google apps usually sync automatically, but you can also sync them manually. Note that syncing non-Google apps requires checking individual app settings and syncing them manually.

  1. Go to “Settings.”
  2. Tap “About phone” > “Account sync.”
  3. Tap “More” > “Sync now.”

Next, back up your Google Photos:

  1. Open the Google Photos app.
  2. Sign in.
  3. Tap your profile icon in the top right corner.
  4. Tap “Settings” > “Backup.”
  5. Toggle “Backup” on.

Clean up you appsClean up your apps:

Now, delete saved passwords from your browsers and apps:

  1. Unsync them from associated accounts.
  2. Remove your SIM card and any external storage.
  3. Log out of your Google account.
    • Go to “Settings” > “Users and Accounts” and, select your account.
  1. Remove any payment cards associated with your Android phone:
    • Open the Google Play Store app.
    • Tap “Menu” > “Payment methods” > “More payment settings.”
    • Sign in to pay.google.com if needed.
    • Choose the payment method you want to remove and tap “Remove.”

Encrypt your smartphone:

Encrypt your smartphoneOnce you’ve finished cleaning up your apps, consider encrypting your phone. Encryption ensures that even if the new owner of your device tries to restore all your data, they won’t be able to access it. The steps for carrying out a factory reset vary slightly depending on the device manufacturer. These general steps should help you locate the specific options on your device.

  • Tap “Reset options.”
  • Choose “Erase all data (factory reset).”
  • Tap “Reset phone.”
  • Tap “Erase everything.” Your phone will be returned to the same state as when you purchased it.

You can then proceed with encrypting your phone.

  • Go to “Settings” > “System.”
  • Go to “Settings, Security & location.”
  • Tap “Encryption & credentials.”
  • Tap “Encrypt phone.”

Factory reset smartphone

You are almost done. The final task is to factory reset the smartphone. A factory reset will remove most of the data from your device before selling it. To perform a factory reset:

  • Go to “Reset options” > “Erase all data (factory reset).”
  • Tap “Erase everything.”

It’s important to note that a factory reset doesn’t guarantee complete data removal. While Android loses track of the data’s location, it might still be recoverable with specialized techniques. Moreover, Android Smartphones can’t overwrite this data.

Remove accounts: Lastly, make sure to remove your Google account and any other accounts linked to the device:

  1. remove any accounts linked to the deviceLog in to your Google account.
  2. Head to the “Recently Used Devices” section.
  3. Find the phone you are getting rid of, click on it, and then tap “Remove.”

Sign out of apps that store your login details, like Facebook and Gmail, and make sure they don’t retain these details.

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If the device is going to be disposed of, you should take it to an electronic recycler or donate it to an organization that can repurpose it, like the National Coalition Against Domestic Violence.

Protect your privacy by securely wiping your old smartphone before disposal. Back up data, remove accounts, encrypt, and factory reset the device. Recycle responsibly.

 

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Ralph Bach has been in IT for a while and has blogged from the Bach Seat about IT, careers, and anything else that has caught my attention since 2005. You can follow me on Facebook or Mastodon. Email the Bach Seat here.

Protecting Your Email: How to Stay Safe

Protecting Your Email: How to Stay SafeNow is a good time to take steps to protect your email address.  The recent RockYou2024 data leak released 10 billion passwords, which are another part of your email.  Your email address can provide the bad guys with enough information to cause significant harm to your credit score, banking account, or career.

Is it Safe to Give Out Your Email Address?

WIs it Safe to Give Out Your Email Address?hile keeping your email address completely secret is nearly impossible, you must be cautious about who you share it with.  Only share your email address with trusted friends and business partners.  Create an email alias for general everyday browsing and shopping.  It will reduce junk mail and phishing risks.  You can create an email alias at:

What can they do with your Email address?

Our email inboxes contain a treasure trove of personal information that the bad guys can exploit.  With your email address, hackers can execute phishing attacks to obtain your login credentials, financial information, and contacts.  Here are some ways the bad guys can exploit your email address.

  1. Spoof Your Email Address: Hackers can spoof your email address to deceive others.  They create counterfeit sender addresses resembling yours to send fraudulent messages.
  2. Find Personal Information: A simple online search using your email address can reveal personal details like your name, friends, and workplace.
  3. Send Emails to Your Contacts: If hackers gain access to your email account, they can use it to send fraudulent emails to everyone in your contact list.
  4. Email virusesAccess Your Online Accounts: Logging into your email account allows hackers to access other online accounts linked to that email address.
  5. Steal Financial Information: Once hackers access your email, they can use phishing tactics to obtain your financial information.
  6. Blackmail You: Hackers can obtain your email address and password to access personal and potentially embarrassing information.
  7. Steal Your Identity: Hackers could potentially steal your identity if they access your email account and obtain personal documents like bank statements or tax records.

Steps to Stay Safe from Hackers

To protect your email address, minimize sharing it and consider the following:

  • Creating separate accounts for different purposes.  At the very least, individual email addresses should be provided for work and home.
  • Use strong, unique passwords.  For optimal security, strong, unique passwords are complex combinations of letters, numbers, and symbols that are long, not easily guessed, and not reused across multiple accounts.
  • A password manager can securely store passwords with strong encryption, two-factor authentication, and automatic lockout after inactivity.
  • Enable two-factor authentication for enhanced security.  Two-factor authentication is a security method requiring multiple credentials to verify identity.

If you have been hacked

Change your passwords immediately if you suspect unauthorized access to your email account.  Next, inform your contacts and monitor for signs of identity theft.  Another step is to freeze your credit at the credit bureaus.  When you place a security freeze, creditors cannot access your credit report.  This will keep them from approving any new credit account in your name, whether fraudulent or legitimate.  The big three credit bureaus are:

Last but not least, make sure your devices are protected against malware.

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Ralph Bach has been in IT for a while and has blogged from the Bach Seat about IT, careers, and anything else that has caught my attention since 2005.  You can follow me on Facebook or Mastodon.  Email the Bach Seat here.

Eight Tips to Save Your Battery

Eight Tips to Save Your BatteryOur lives center on smartphones today. But, even the newest device is useless if its battery dies often. The majority of modern smartphone devices use Lithium-ion (LI-ion) batteries to keep them running. Lithium-ion batteries are the high-end of the rechargeable battery industry. They are smaller in size, require low maintenance and are environmentally safer than older batteries. Here are some tips to extend your battery life. Follow these expert tips from Credo to keep your phone charged all day.

What is a Lithium-ion battery

What is a Lithium-ion batteryLithium-on batteries in mobile phones consist of an anode (typically made of graphite), a cathode (often composed of lithium cobalt oxide), a separator, an electrolyte, and two current collectors (positive and negative). They operate by transferring lithium ions from the anode to the cathode during discharge. This transfer creates free electrons in the anode which generate a charge at the positive current. This electrical current then powers the device.

When the battery is charged, the process is reversed, with the lithium ions moving from the cathode back to the anode. This allows the cycle to start again when the device is used.

 

How save your mobile phone battery

Don't wait for your battery to die.Charge Smart, Charge Often – Don’t wait for your battery to die. Today’s batteries like frequent top-ups. So, charge your phone often. Aim to keep it above 50% for best results.

Unplug at Full Charge – Once your battery hits 100%, unplug it. Trickle charging cuts its lifespan. Avoid smothering your phone under pillows or books.

Turn Off WiFi and Bluetooth – Switch off these features when not in use. This saves power. If you’re out and about running errands all day, the phone is going to attach any AP it can find. This increases the power drain. So, switching WiFi off will extend your charge and the overall life of your battery.

Identify the Culprits – Check which apps use the most power. You can delete them or adjust settings to save power. Credo reports that the four most power-hungry features are: camera, location, microphone and WiFi connection. When all those functions are running in the background, they’re burning up a lot of your charge. Cloud storage provider PCloud found the top 10 battery hogs to be:

  • Check which apps use the most powerFitbit
  • Verizon
  • Uber
  • Skype
  • Facebook
  • Airbnb
  • Bigo Live
  • Instagram
  • Tinder
  • Bumble

Dim the Screen – Lower the screen brightness slightly to save your phone’s energy.

  • On your iPhone, go to Settings > Accessibility > Display & Text Size > Turn off auto-brightness. Then, adjust the brightness bar until you’ve reached your desired level of brightness.
  • On your Android device, tap Settings > Display > Tap the slider next to Adaptive brightness and switch it to the off position. Then, adjust the brightness bar until you’ve reached your desired level of brightness

Dark Mode Magic – Use dark mode for a stylish look and better battery life. It consumes less energy.

  • On your iPhone, go to Settings > Display & Brightness. Select Dark to turn on Dark Mode.
  • On your Android device, open Settings, tap Display, then toggle on Dark.

Upgrade Wisely – If your phone always needs charging, consider a new one with a better battery.

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Master these techniques to say goodbye to midday charging! Now, enjoy uninterrupted digital adventures!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

6 Things to Never Save on Your Mobile Phone

6 Things to Never Save on Your Mobile PhoneTwo out of every three people are addicted to their mobile phone. The average user touches their smart phone 2,617 times a day. It is no wonder that most people view their cell phone as detailed summary of their personal life. This convenience comes at a price. A recent from report from Kensington found that 70 million smartphones are lost each year, with only 7 percent recovered.

dangerous to your privacy and your walletThere are things you should never store in your cell phone. Readers Digest says that keeping valuable info on your mobile is dangerous to your privacy and your wallet. You open yourself up to an invasion of privacy, identity theft and straight-up theft. Here are some things you should not keep on your phone.

Your passwords

If you keep your passwords on your mobile, you are putting you privacy at risk. Even if you keep them in a note, a document or even in auto-fill on your mobile, you’re putting your data at risk. The article says if you lose your phone, someone might easily see your “cheat sheet.”  Because everyone snoops through mobile phones. Even if you store your passwords on your mobile phone they can end up stored in the cloud, still putting your accounts at risk. Instead consider a password manager such as Keeper, or LastPass. That way all of your passwords can be accessed by you using one strong master password.

Your face and fingerprints

don’t use biometrics to open your phoneIf you really want to keep your cell phone secure, don’t use biometrics to open your phone (or any of its apps or accounts). There are many reasons why biometrics like fingerprints don’t make you more secure. Facial recognition apps are more dangerous that using a password. The author says the simple fact is that a phone that requires a password to unlock it requires more steps to unlock. That makes the mobile phone more secure.

Your private photos and videos

You may have cleaned up your Facebook account, but what about your phone? What photos and videos do you store on your phone? If you have photos you wouldn’t want your spouse, children, or boss to see, then you shouldn’t store those photos on your smartphone according to the article. Media stored on your phone is saved in the cloud outside of your control.

Your naughty photos are one problem. Another is any photos containing private information. While photos of credit cards and ID can help you keep track of “what’s in your wallet,” they can also leave your information vulnerable to hacking. Again the photos are stored on the cloud. As with your naughty photos, Readers Digest suggests you store your pictures ID on a PC that only you have access to in a password-protected album.

Anything on your work phone

Do not save anything personal on an employer-provided mobileDo not save anything personal on an employer-provided mobile. There’s no such thing as a free lunch. The phone you were issued by your employer comes at a steep price: your privacy. You should have no expectation of privacy for anything you do on that phone. For your personal life the article recommends using a separate phone and phone number. One budget-minded option is a burner phone.

Your online bank account

Digital banking in the US is expected to grow from 197 million users in March 2021 to 217 million by 2025. But the convenience online banking affords—the ability to bank anywhere, anytime— comes at a cost: your privacy. Carrying your bank account with you on your phone means that you’re risking losing control of it in the event you lose your phone…or even lose track of an old phone that you no longer use they warn.

To manage the risk, you might consider avoiding doing your online banking on your phone. Instead, do it on a computer that never leaves your home. If you find that you simply must take your online banking with you wherever you go, just be sure to use a strong, unique password to unlock your banking app.

Your home address

Storing your home address in navigation app like Waze or Google Maps makes getting home from anywhere super-easy. But it can also leave you vulnerable. If a thief ends up with your phone, they can simply click on “home,” or “work,” and see what you’ve stored, and pay you a visit.

If you lose your mobile phone that are some steps you need to take according to Consumer Reports. As soon as you get your new mobile phone.

Use strong password protection on your mobile phone

Use strong password protectionThis is your first and strongest line of defense. You need a strong password, because one that’s easy to guess could unlock your phone and allow someone to override the biometric safeguards.

Skip the simple 4-digit PIN and instead create a strong password that contains a string of at least eight characters that include some combination of letters, numbers, and special characters that don’t form recognizable words or phrases, especially those that could be associated with you.

Password protection comes with another safeguard according to Consumer Reports. After several unsuccessful tries to enter a passcode, some phones will lock your device for a short period of time. This slows down attempts to access your phone. There’s also a setting on the latest Android phones that automatically erases all of your personal data after 10 unsuccessful log in attempts. Here’s how to activate it. Go to:

  • Settings | Lock Screen | Secure Lock Settings | and toggle the Auto Factory Reset option to switch it on. (The labels may vary slightly on other Android models.)

Enable location tracking

You must turn on the global positioning settings (GPS) in order to find a missing phone on a map. To enable this setting on an Android phone go to:

  • Settings | Security | Find My Device and toggle Find My Device.

Back up your photos and videos

Consider using a carrier-neutral service to back up your mobileConsider using a carrier-neutral service to back up your mobile. Apple’s iCloud or Android’s Google Drive may make it easier to retrieve your memories should your next phone be from a different carrier. Phone carriers, phone makers, and operating systems also offer free over-the-air backup for photos, settings, and more. These options can limit you if you select a new carrier for your next mobile phone.

Write down your phone’s unique ID number

Smartphones have a unique serial number known as an IMEI (International Mobile Equipment Identity) or MEID (Mobile Equipment Identifier). Unlike other information stored on the phone’s removable SIM card, these numbers are etched into its circuits and are difficult to alter. Your carrier already has this number and can use it to put the phone on a missing phone list. Some police departments ask for either of these numbers when you report a stolen phone. With the numbers they’ll be able to return a phone to you if it’s recovered. To find your phone’s unique IMEI or MEID number, use any of the following steps:

  • Dial *#06# from your phone. The number may pop up on your screen.
  • On an Android phone go to: Settings | About Phone. The number should be on that screen.

After the phone is gone, the sooner you act, the better your chances of retrieving your phone and securing your data. Here are key actions to take according to CR.

Seek and (possibly) destroy your mobile phone

erase the data on yourphoneIt is important that the minute you learn your phone is missing, you send it commands you think are appropriate. Time is of the essence because these next steps requires your phone to be on and have some battery life left.

As soon as possible, call or text your phone from another device. That might be all it takes if your phone is just misplaced nearby.

Then log on to your Find My Phone service from a secure device. For an Android phone, go to Google’s Find My Device in a browser. Use the service to make your phone play a sound. You can also lock the screen and display a message for someone who finds your phone. An honest person may come across your device and notify you via the contact info on the screen. If you think the bad guys have your phone, you can erase the data on it using Find My Device.

Report the Loss to Your Service Provider

Inform your mobile carrier that your phone has been lost or stolen. It can suspend service to prevent anyone from using the device on its network. They may also mark the phone as unusable even on a new carrier or with a different SIM card. Note that your device will still be usable over WiFi. You can notify your provider by going to one of its stores, calling, or logging on to its website.

  • AT&T: Call 800-331-0500 or go to AT&T’s Suspend page.
  • T-Mobile: Call 800-937-8997 or go to My T-Mobile, and in the My Line section click on your device name to find the Report Lost or Stolen option.
  • Verizon: Call 800-922-0204 or go to the Suspend or Reconnect Service page in My Verizon and follow the prompts.

Change Your Important Passwords

Once you realize your phone is in danger, go to a secure PC,  log in to every account you had on your phone (banking, shopping, email, etc.) and change your passwords. Start with your email account. Then change the financial and shopping accounts that have your credit card on file, such as Amazon or your bank. Next move on to social networks. If you’ve set up a password manager, this task will be easy.

Report the Loss to the Police and File an Insurance Claim

Notify the police. This not only launches an official recovery attempt but also helps speed up the process of making an insurance claim (if your covered). You might also need a police report to dispute fraudulent credit card charges, and some credit card issuers will reimburse you for a stolen phone.

Wipe your mobile phone anyway

malicious app or spywareIf you recover your phone You never know what malicious app or spyware someone may have installed while the phone was out of your hands. To be on the safe side, reset the phone to factory settings. If you see an option to erase everything, make sure you select it. Before you nuke the phone, check your backups to make sure that you have copies of all the photos and videos that were on your phone.  On an Android phone, go to:

  • Settings | System | Advanced | Reset Options | Erase All Data (factory reset).

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

 

Over Half the World Connected to the Internet

Over Half the World Connected to the InternetNew statistics show that over half of the world’s population is now using the Internet. The 2017 Q2 Global Digital Snapshot Report on social media and digital trends released by Hootsuite, a social media management platform, and We Are Social, a social media agency, found that more than 3.8 billion people around the world now use the internet. This means that global internet penetration is 51%. The report’s author flips the number and points out that people who don’t use the Internet are now in the minority.

How are these people getting online? The report says that the total number of unique mobile users now stands at 4.96 billion. The use of a mobile phone is now ‘normal’ around the world. Almost 66% of the entire global population regularly uses a mobile phone. More and more of these users now own a smartphone too, and the latest data suggest that more than half of the world’s population now uses one of these powerful devices.

2017 Global Digital Snapshot

2017 Global Digital Snapshot Report by Hootsuite

The rapid spread of smartphones has led to significant growth in the number of mobile internet users. The number of people around the world accessing the internet via mobile reached almost 3.4 billion during early April 2017 according to the author.

Additionally, 93% of all internet users now go online via mobile devices (phones or tablets), and with the majority of new internet users now ‘phone first’, mobile’s share is likely to increase even more.

With all of this increased access, We are Social, writes that global social media users total to more than 2.9 billion users. This means that social media users are still increasing at a rate of more than 1 million per day – that’s 14 new users every second.

2017 Internet use

2017 Global Digital Snapshot Report by Hootsuite

The article observes that mobile social media continues to see the fastest growth across all our key data points. In the past 3 months, mobile social media users grew by more than 1.6 million new users every day. The total number of people around the world accessing social media via mobile devices now stands at just under 2.7 billion, representing global penetration of 36%.

Where do all of these mobile social media users go? Of course, they go to Facebook (FB). The research says that Facebook dominates the social media world. The latest data suggests that the world’s favorite social platform adds more than a million new users every day.

Facebook usage 2017

2017 Global Digital Snapshot Report by Hootsuite

Asia is the center of Facebook’s growth. Much of that growth came from India. With almost 250,000 new users in the country every day, the author speculates there’s a good chance that India will overtake the US to become Facebook’s most active market by July 2017.  Bangkok is Facebook’s most active city, with roughly 30 million people in Thailand’s capital using the platform.

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It should be obvious to any marketer that firms need to remake their customer engagement plans and implement real-time interaction with their customers. Simon Kemp, We Are Social said.

“Half of the world’s population is now online, which is a testament to the speed with which digital connectivity is helping to improve people’s lives … Given this latest data, it’s probably time for us to stop referring to social as new media, and integrate it more seamlessly into our day-to-day activities.”

I think Mr. Kemp is too optimistic when he says that “digital connectivity is helping to improve people’s lives.” Followers of the Bach Seat know that too much social media is bad for you.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.