Tag Archive for T-Mobile

5G is a Lie

5G is a lieWhen 5G was first being conceived, the International Telecommunication Union (ITU) set two specific 5G download speed requirements. First was a Peak Data Throughput of 20 Gbps on the downlink. The second was a User Experienced Data Rate (the average for real-world conditions) of 100 Mbps on the downlink, according to Viet Nguyen, director of public relations and technology at 5G Americas.

5G download speedsThere’s an ocean-size difference between 20 Gbps and 100 Mbps. In the U.S., the operators haven’t even reached the ITU goal of at least 100 Mbps for 5G download speeds.

FierceWireless recently reported that data from Opensignal showed that 5G download speeds from the three big U.S. operators are in the 47 Mbps to 58 Mbps range. This comes nowhere close to the promised 5G downlink speeds of 100 Mbps. T-Mobile (TMUS) took top honors with 58 Mbps. The U.S. carriers trail the rest of the world badly, as the graphic from Statista shows.

How Fast is 5G - Statista

Opensignal gathers its data by collecting billions of individual measurements daily from over 100 million devices on every major network operator around the globe.

5G download speed

5G download speedBased on this data, T-Mobile beat the other two carriers with an average 5G download speed of 58.1 Mbps. That is an increase from 49.2 Mbps. Meanwhile, 5G download speeds actually fell on both Verizon’s and AT&T’s networks. AT&T (T) download speeds dropped from 60.8 Mbps to 53.8 Mbps. And Verizon‘s (VZ) 5G download speeds dropped from a whopping 494.7 Mbps to 47.4 Mbps.

Ian Fogg, an Opensignal analyst, told Fierce that the dramatic drop in Verizon’s 5G download speeds is their network architecture. In earlier reports, Verizon’s 5G network was mostly based on mmWave spectrum. VZ was delivering super-fast speeds, but the availability of its 5G network was only 0.4%. He explained “Now, Verizon has launched 5G on lower-band spectrum [sub-6 GHz], and its availability has gone up to 9.5%, but speed has gone down.

Mr. Fogg said that the U.S. carriers have been constrained by their access to mid-band spectrum. “The most popular spectrum type globally is 3.5 GHz … Most networks globally have used that as their only 5G band. And that’s why in most countries download speeds are five to six times faster than 4G with an average of 300 Mbps.

5G connection time

5G connection timeU.S. 5G users are connected to 5G only 21 percent of the time. According to the Opensignal data, T-Mobile is also beating Verizon and AT&T in terms of 5G availability. Opensignal found that customers of all three carriers have seen much greater time connected to an active 5G signal than in its previous reports. T-Mobile is seeing the best 5G availability since it’s been expanding its network with the 2.5 GHz spectrum it got from Sprint.

T-Mobile users were connected to 5G about 30.1% of the time, a jump from 22.5%. AT&T 5G users saw an increase from 10.3% to 18.8%. Verizon users saw availability jump from 0.4% to 9.5%, as previously mentioned, due to the impact of Verizon’s nationwide 5G launch and use of dynamic spectrum sharing (DSS).

Upload speeds

Upload speedsFinally, Opensignal also looked at 5G upload speeds. Upload speeds impact the sharing of photos, videos and other large files. Again, the winner was T-Mobile with an upload speed of 14.0 Mbps; Verizon followed at 11.9 Mbps; and AT&T users got 8.0 Mbps.

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Until 5G network growing pains are over, the trends of ongoing performance degradation and increasing customer dissatisfaction are likely to continue, creating the impression that 5G is failing to live up to the hype.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

6 Things to Never Save on Your Mobile Phone

6 Things to Never Save on Your Mobile PhoneTwo out of every three people are addicted to their mobile phone. The average user touches their smart phone 2,617 times a day. It is no wonder that most people view their cell phone as detailed summary of their personal life. This convenience comes at a price. A recent from report from Kensington found that 70 million smartphones are lost each year, with only 7 percent recovered.

dangerous to your privacy and your walletThere are things you should never store in your cell phone. Readers Digest says that keeping valuable info on your mobile is dangerous to your privacy and your wallet. You open yourself up to an invasion of privacy, identity theft and straight-up theft. Here are some things you should not keep on your phone.

Your passwords

If you keep your passwords on your mobile, you are putting you privacy at risk. Even if you keep them in a note, a document or even in auto-fill on your mobile, you’re putting your data at risk. The article says if you lose your phone, someone might easily see your “cheat sheet.”  Because everyone snoops through mobile phones. Even if you store your passwords on your mobile phone they can end up stored in the cloud, still putting your accounts at risk. Instead consider a password manager such as Keeper, or LastPass. That way all of your passwords can be accessed by you using one strong master password.

Your face and fingerprints

don’t use biometrics to open your phoneIf you really want to keep your cell phone secure, don’t use biometrics to open your phone (or any of its apps or accounts). There are many reasons why biometrics like fingerprints don’t make you more secure. Facial recognition apps are more dangerous that using a password. The author says the simple fact is that a phone that requires a password to unlock it requires more steps to unlock. That makes the mobile phone more secure.

Your private photos and videos

You may have cleaned up your Facebook account, but what about your phone? What photos and videos do you store on your phone? If you have photos you wouldn’t want your spouse, children, or boss to see, then you shouldn’t store those photos on your smartphone according to the article. Media stored on your phone is saved in the cloud outside of your control.

Your naughty photos are one problem. Another is any photos containing private information. While photos of credit cards and ID can help you keep track of “what’s in your wallet,” they can also leave your information vulnerable to hacking. Again the photos are stored on the cloud. As with your naughty photos, Readers Digest suggests you store your pictures ID on a PC that only you have access to in a password-protected album.

Anything on your work phone

Do not save anything personal on an employer-provided mobileDo not save anything personal on an employer-provided mobile. There’s no such thing as a free lunch. The phone you were issued by your employer comes at a steep price: your privacy. You should have no expectation of privacy for anything you do on that phone. For your personal life the article recommends using a separate phone and phone number. One budget-minded option is a burner phone.

Your online bank account

Digital banking in the US is expected to grow from 197 million users in March 2021 to 217 million by 2025. But the convenience online banking affords—the ability to bank anywhere, anytime— comes at a cost: your privacy. Carrying your bank account with you on your phone means that you’re risking losing control of it in the event you lose your phone…or even lose track of an old phone that you no longer use they warn.

To manage the risk, you might consider avoiding doing your online banking on your phone. Instead, do it on a computer that never leaves your home. If you find that you simply must take your online banking with you wherever you go, just be sure to use a strong, unique password to unlock your banking app.

Your home address

Storing your home address in navigation app like Waze or Google Maps makes getting home from anywhere super-easy. But it can also leave you vulnerable. If a thief ends up with your phone, they can simply click on “home,” or “work,” and see what you’ve stored, and pay you a visit.

If you lose your mobile phone that are some steps you need to take according to Consumer Reports. As soon as you get your new mobile phone.

Use strong password protection on your mobile phone

Use strong password protectionThis is your first and strongest line of defense. You need a strong password, because one that’s easy to guess could unlock your phone and allow someone to override the biometric safeguards.

Skip the simple 4-digit PIN and instead create a strong password that contains a string of at least eight characters that include some combination of letters, numbers, and special characters that don’t form recognizable words or phrases, especially those that could be associated with you.

Password protection comes with another safeguard according to Consumer Reports. After several unsuccessful tries to enter a passcode, some phones will lock your device for a short period of time. This slows down attempts to access your phone. There’s also a setting on the latest Android phones that automatically erases all of your personal data after 10 unsuccessful log in attempts. Here’s how to activate it. Go to:

  • Settings | Lock Screen | Secure Lock Settings | and toggle the Auto Factory Reset option to switch it on. (The labels may vary slightly on other Android models.)

Enable location tracking

You must turn on the global positioning settings (GPS) in order to find a missing phone on a map. To enable this setting on an Android phone go to:

  • Settings | Security | Find My Device and toggle Find My Device.

Back up your photos and videos

Consider using a carrier-neutral service to back up your mobileConsider using a carrier-neutral service to back up your mobile. Apple’s iCloud or Android’s Google Drive may make it easier to retrieve your memories should your next phone be from a different carrier. Phone carriers, phone makers, and operating systems also offer free over-the-air backup for photos, settings, and more. These options can limit you if you select a new carrier for your next mobile phone.

Write down your phone’s unique ID number

Smartphones have a unique serial number known as an IMEI (International Mobile Equipment Identity) or MEID (Mobile Equipment Identifier). Unlike other information stored on the phone’s removable SIM card, these numbers are etched into its circuits and are difficult to alter. Your carrier already has this number and can use it to put the phone on a missing phone list. Some police departments ask for either of these numbers when you report a stolen phone. With the numbers they’ll be able to return a phone to you if it’s recovered. To find your phone’s unique IMEI or MEID number, use any of the following steps:

  • Dial *#06# from your phone. The number may pop up on your screen.
  • On an Android phone go to: Settings | About Phone. The number should be on that screen.

After the phone is gone, the sooner you act, the better your chances of retrieving your phone and securing your data. Here are key actions to take according to CR.

Seek and (possibly) destroy your mobile phone

erase the data on yourphoneIt is important that the minute you learn your phone is missing, you send it commands you think are appropriate. Time is of the essence because these next steps requires your phone to be on and have some battery life left.

As soon as possible, call or text your phone from another device. That might be all it takes if your phone is just misplaced nearby.

Then log on to your Find My Phone service from a secure device. For an Android phone, go to Google’s Find My Device in a browser. Use the service to make your phone play a sound. You can also lock the screen and display a message for someone who finds your phone. An honest person may come across your device and notify you via the contact info on the screen. If you think the bad guys have your phone, you can erase the data on it using Find My Device.

Report the Loss to Your Service Provider

Inform your mobile carrier that your phone has been lost or stolen. It can suspend service to prevent anyone from using the device on its network. They may also mark the phone as unusable even on a new carrier or with a different SIM card. Note that your device will still be usable over WiFi. You can notify your provider by going to one of its stores, calling, or logging on to its website.

  • AT&T: Call 800-331-0500 or go to AT&T’s Suspend page.
  • T-Mobile: Call 800-937-8997 or go to My T-Mobile, and in the My Line section click on your device name to find the Report Lost or Stolen option.
  • Verizon: Call 800-922-0204 or go to the Suspend or Reconnect Service page in My Verizon and follow the prompts.

Change Your Important Passwords

Once you realize your phone is in danger, go to a secure PC,  log in to every account you had on your phone (banking, shopping, email, etc.) and change your passwords. Start with your email account. Then change the financial and shopping accounts that have your credit card on file, such as Amazon or your bank. Next move on to social networks. If you’ve set up a password manager, this task will be easy.

Report the Loss to the Police and File an Insurance Claim

Notify the police. This not only launches an official recovery attempt but also helps speed up the process of making an insurance claim (if your covered). You might also need a police report to dispute fraudulent credit card charges, and some credit card issuers will reimburse you for a stolen phone.

Wipe your mobile phone anyway

malicious app or spywareIf you recover your phone You never know what malicious app or spyware someone may have installed while the phone was out of your hands. To be on the safe side, reset the phone to factory settings. If you see an option to erase everything, make sure you select it. Before you nuke the phone, check your backups to make sure that you have copies of all the photos and videos that were on your phone.  On an Android phone, go to:

  • Settings | System | Advanced | Reset Options | Erase All Data (factory reset).

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

 

What Michigan City Has The Fastest Download Speeds

fastest download speedsThe politicians in Lansing are not known for doing anything good quickly. But they do have fast internet. New rankings from RootMetrics showed that Lansing, Michigan had one of the fastest download speeds in the U.S. during the second half of 2020. Lansing ranked 6th out of 125 markets in the RootMetrics report.

Fastest download speeds in Michigan

Lansing’s median download speed across the major carriers was 43.7 Mbps. Michigan’s capital city had faster aggregate median download speeds than tech-heavy markets. Lansing ranked better than Chicago (36 Mbps), San Fransico (34.6 Mbps), Dallas (32.3 Mbps), or Los Angeles (31.6 Mbps). 

Michigan metro’s rated surprisingly well, overall. 

  • Detroit ranked 16th nationally at 39.5 Mbps.
  • Ann Arbor came in 47th with 34.4  Mbps.
  • Flint‘s 31.8 Mbps earned it the 59th spot.

The article says that speeds of 30 Mbps are typically fast enough for users to enjoy smooth gaming and fast file downloads.

the worst download speeds

Slowest download speeds

The metropolitan areas with the worst download speeds are spread across the U.S.  The report says Antelope Valley, CA (20.0 Mbps), Madison, WI (19.3 Mbps), and  Fresno, CA (18.8 Mbps) were the worst.

RootMetrics told FierceWireless smaller markets like Lansing have some advantages over the mega-markets like Chicago or Los Angles.  Rishikesh Bhandari, RootMetrics RF engineer explained,

Technology rollouts and the optimization of those technologies (such as 5G or higher-order carrier aggregation, among others) can often take longer in bigger cities precisely because of size …  there are far more people for the carriers to serve—and over much larger geographic distances … the carriers must ensure smooth technology deployments … and that can take time, especially in bigger cities, with millions of people and thousands of square miles to cover.

How they test the fastest download speeds

RootMetrics conducts its tests with unmodified Android-based smartphones purchased off the shelf at regular mobile phone stores. To determine which metropolitan markets across the U.S. were home to the fastest and slowest speeds, the Bellevue, WA based firm aggregated the overall median download speeds recorded across all network technologies (4G LTE and 5G, where applicable) for AT&T (T), T-Mobile (TMUS), and Verizon (VZ)n in each of the 125 most populated metropolitan markets in the country and ranked them from fastest to slowest.

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

T-Mobile Ordered to Turn Over Most Customer Info

T-MT-Mobile Ordered to Turn Over Most Customer Infoobile received the most government requests for subscriber data in 2014 according to a report from CNET. U.S. governments made nearly 351,940 requests for data from T-Mobile (TMUS) in 2014. The author, Roger Cheng states that the 351,940 government requests for data are the most out of any of the four national wireless carriers.

The number 4 U.S. carrier by subscriber base recently released its first transparency report. The article breaks down the government requests for T-Mobile information:

  • 177,549 criminal and civil subpoenas
  • 17,316 warrants
  • 3,000+ wiretap orders
  • Between 2,000 and 2,250 national security requests,
  • 8 requests from foreign governments.

These numbers represent an 11% increase in government demands for subscriber information over last 2013.

The article claims that Verizon and AT&T each have twice as many customers, but T-Mobile fielded more requests than its rivals.

  • Verizon (VZ) with 132 million subscribers in Q4 of 2014, saw 287,559 government requests.
  • AT&T (T), with nearly 121 million subscribers in Q4 of 2014, saw 263,755 government requests,
  • Sprint (S) with 55.5 million subscribers in Q4 of 2014, saw 308,937 government requests.
  • T-Mobile with just over 55 million subscribers in Q4 of 2014, saw 351,940 government requests.

Here is how the four wireless carriers’ government information requests compare.

CarrierSubscribersSupeanasWarrantsWireTap OrdersTotal Requests
Verizon132 million138,158`31,2141,433351,940
AT&T121 million201,75420,9852,420263,755
Sprint55.5 million308,93713,5403,772308,936
T-Mobile55 million177,43917,3163,087251,940
Totals358.5 million826,28883,05510,7121,176,571

surveillance programsTransparency reports have become increasingly popular over the past year as civil liberties groups, shareholder and consumer advocates have pressured companies to be more open about when they disclose customer information. The article claims T-Mobile was the last of the four national carriers to issue a transparency report, which comes amid continued scrutiny of surveillance programs run by U.S. three-letter agencies and friends— including the bulk collection of phone call data — that was revealed when former NSA contractor Edward Snowden leaked classified government documents.

The author notes that companies aren’t under a legal obligation to show the data in transparency reports, but have been willing to share with the hope that the reports will help repair their reputations, which have been damaged by the Snowden revelations of the past two years.

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government demands for subscriber informationThis data only represents data requests where they bothered to follow U.S. laws to legally request data. How much more is there sitting in a data warehouse in the sky?  

Why is the T-Mobile number so high? Is it bad luck? Do they fight the requests the most? Are they playing ball with the TLA’s?  We may never know. VentureBeat speculates that the best way to measure how willing T-Mobile works with the government is by looking at the percentage of government requests to which T-Mobile delivered data. But T-Mobile refused to offer that information to VentureBeat.

“Regarding the additional question on breaking out the numbers further than what’s currently provided in the report, our systems were not designed to track the kind of detailed reporting that other companies engage in today,” a T-Mobile spokesperson wrote to VentureBeat.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Mobile Patent Troll Sues Everyone

Mobile Patent Troll Sues EveryoneSurprise, surprise there’s another mobile-related patent lawsuit. at GigaOM says this time the plaintiff is an obscure Delaware-registered limited liability non-practicing entity called Steelhead. The patent in question covers ‘mobile radio handover initiation determination’ – in other words, choosing which cellular base station has the best signal as the handset moves from one place to another.

Cell phonesThe defendants are a who’s who of the mobile world: Apple (AAPL), AT&T (T), Google (GOOG), HTCKyocera (KYO), LG (LGLD), MetroPCS (PCS), Motorola Mobility, NEC Corporation (6701), Pantech, Research In Motion (RIMM), Sony (SNE), Sprint (S), T-Mobile, Verizon (VZ) and ZTE (763). The article says these firms committed the mortal sin of allowing their mobile phones to act like mobile phones. But the interesting thing about this particular suit is the origin of the suit – or, more precisely, the reporting around that origin.

Mr. Meyer reports that U.S. Patent No. 5,491,834 comes from BT (BT). It was filed in 1993 and granted in 1996. The patent is still listed by the USPTO as belonging to BT. In its court filings provided by the author, (the Motorola/Google example is here), Steelhead notes that it “owns all rights of recovery under the ‘834 Patent, including the exclusive right to recover for past infringement.

aggressively monetizingThe author suggests that this case may not be BT “aggressively monetizing” its patent portfolio. BT told Mr. Meyer, “BT sold all of its rights to the patents last year. We have no involvement in Steelhead Licensing LLC’s litigation activity.

BT claims the troll is not a shell front for the firm. A spokesperson for the telecom giant told GigaOM,  “BT doesn’t share in Steelhead’s licensing income”.

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I have covered the mobile patent wars many times here. I don’t know why I find patent trolling so interesting to follow. Maybe it is the same reason I watch NASCAR highlights, for the crashes, or the buy a few Powerball tickets, just in case.

Maybe someday all the money spent on lawyers will actually go back to making things and creating jobs.

Kids squabblingShame on BT if this is a legit patent and they were not smart enough to enforce their claim when they had it. I’m no lawyer, it seems to me that mobiles that can’t find a cell tower to connect to don’t work.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.