Archive for RB

What’s in Your Cup of Coffee?

What's in Your Cup of Coffee?Have you ever wondered what gives coffee its distinctive odor? Mental Floss asks what about those chemicals in coffee that aren’t caffeine — what are they, and what do they do? They pointed us to this video from Wired, which provides a breakdown of what’s in a typical cup of coffee…and why good things sometimes come in small doses.

compounds in coffeeApparently, the water used to brew coffee makes up more than 98 percent of each cup. It is the other 2% of your morning brew where things get interesting. According to the video, “some of the compounds in coffee would be pretty repulsive if they were present in higher concentrations.” These include:

  • 2-ethylphenol, which also happens to be a pheromone in cockroaches,
  • Trigonelline, which helps fend off the bacteria that create cavities
  • 3,5 dicaffeoylquinic acid, the antioxidant that helps your brain stay healthy.

Click on the video from Wired for more info…

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The cockroach pheromone is kind of creepy, but the Feds say it’s OK for the buggers to be in everything. Just like reading all my emails is OK.

Knowing what is in my coffee is not going to change my morning ritual too much.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

BYOD Obsoletes PBX

BYOD Obsoletes PBXFierceMobileIT noted a new study from RingCentral, a provider of cloud business communications systems, which claims BYOD is now threatening the traditional business phone systems. The survey of 309 professionals within organizations who make purchasing decisions on phone systems found that personal mobile devices are so prevalent in the workplace that they are rendering traditional business phone systems obsolete.

cloud business communications systemsAccording to FierceMobileIT, the survey’s key findings:

  • Half of the respondents use mobile phones even while sitting at their desk, with a traditional desk phone in front of them
  • 88 percent of employees use their mobile phones for work purposes while on personal time, including evenings, breaks, weekends, and vacations
  • 70 percent of respondents believe office phones will eventually be replaced by mobile phones – Millennial workers are especially likely to believe this is true

RingCentral President David Berman told the author he believes that the new wave of employee-owned mobile devices is better than a premise-based phone system.

Mobile devices are turning into true business tools and are transforming the workplace as a whole, from shifting traditional business hours to changing how employees interact via voice, video, text and other business applications. We believe that all these changes are making legacy on-premise phone systems obsolete as they do not meet modern business needs

Praful Shah, RingCentral’s VP of strategy, told FierceMobileIT that his firm has seen a “tremendous behavior change going on with BYOD.” Asked what stood out in the research to him, he says it was the degree to which employees are using their personal devices to do work. He assumed the practice to be popular, but not to the degree the survey revealed. VP Shah noted;

Eighty-eight percent of employees are using mobile phones in their personal time for work. That is a phenomenally high percentage

The result is a shift in what physical telephones organizations will need to purchase. But it will also impact the need to provide applications that enable the employee to use multiple email and telephone accounts on the device, to keep private life and professional life separate when necessary.

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This study is from a firm that sells a competitive product to on-premise PBX, so they are spreading FUD for their benefit. Firms considering cloud-based services should do due diligence and question how these cloud-based service providers are going to protect their data from government spying or it disappearing with little or no notice.

Additionally firm needs to protect its own data. They need a way to protect their data on an employee’s phone. That could include the ability to completely wipe the firms and the user’s data from the phone.  I wrote about how BYOD can land an employee in jail here.

 

Workforce Mobility infographic RingCentral

 

Related articles
  • The Top 5 Business PBX Providers for Q4 2013, as Ranked by Voip-Info.org (virtual-strategy.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Ban Cubes

Ban CubesSarah Green at the Harvard Business Review reported on research by Jungsoo Kim and Richard de Dear at the University of Sydney. They looked at the impact of office cubes on office-dwellers productivity. The brainiac’s found furniture design impacts how the staff works. There are three key factors sound privacy, visual privacy, and temperature.

impact of office design on office-dwellers productivityThe study found that 30% of workers in cubes were dissatisfied with the noise level of their workspaces. 25% of workers in partitionless offices, were dissatisfied with the noise level of their workspaces. Worst yet, according to the data, is that these workers can’t control what they hear or who hears them.

Most despised feature

HBR says the lack of sound privacy was the most despised issue in the survey. They found that 60% of cubicle workers and half of all partitionless people indicating it as a frustration. Researchers guess that the partitionless people are slightly less bothered by it because at least they can see where the noise is coming from. This gives them a sense of control — no matter how illusory. It’s likely that partitionless office dwellers are listening to music on headphones to block out distractions.

Susan Adams at Forbes reports that workers assigned to cubes are the least happy among us. With open plan dwellers are not far behind. In addition to the sound privacy complaint, more than 30% of people who don’t have their own offices feel frustrated by a lack of “visual privacy.”  In other words, they have to look at their colleagues whether they like it or not. Almost as many find the general noise level frustrating.

Cubes decrease work satisfaction

Forbes cites researcher Kim who said that open office plans decrease work satisfaction in a statement:

Open plan office layouts have been touted as a way to boost workplace satisfaction and team effectiveness in recent years. We found people in open-plan offices were less satisfied with their workplace environment than those in private offices.

The researchers found the single most important issue was a lack of space. That held true no matter what kind of office you had — an enclosed office, cubes, or an open layout.

Shrinking cubesSo if workers hate cubes why do architects and bosses love cubes? Most likely they looked at studies that have shown we only spend 35% of our time at our workstations, so they decided to make everything modular or abolish the office to save money and let the collaboration flow. But Ms. Green says not so fast. Previous research, cited by Kim and de Dear, has already shown that noise decreases key productivity.

… the loss of productivity due to noise distraction … was doubled in open-plan offices compared to private offices, and the tasks requiring complex verbal process were more likely to be disturbed than relatively simple or routine tasks.

Forbes explained that the idea behind open-plan offices is that workers will be more likely to talk to each other and collaborate. But it turns out that was a theory that was not based on empirical evidence. HRB ran a piece that described a study of employees at Scandinavian Airlines. Apparently, after the airline made their HQ über comfy and management encouraged employees to hold “impromptu meetings” and “creative encounters.” Instead, just 27% of employee exchanges happened in public spaces. Two-thirds of employee exchanges still took place in private offices, most likely because people can hear each other better and protect themselves from being heard by unwanted ears.

Unintended consequence

unintended consequencesAnother unintended consequence of open office spaces: they aren’t good for people who tend to be more on top of their work, according to a study covered by Annie Murphy Paul in Time magazine. Open office planners thought that workers would help one another with challenging tasks. But it turns out that while those who need help do better, those who offer help fare worse. Forbes concludes that is not surprising when you think about it. If I know how to do a task, I’m better off getting on to the next thing, and not losing time trying to teach a less-able coworker.

The not-so-surprising bottom line of the study according to Forbes is that workers in their own offices came out ahead in every category studied. Those who sit in cubicles are the most miserable, expressing the highest degree of dissatisfaction in 13 out of 15 categories.

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Not only do cubes kill worker productivity, but they are also a major pain to support. First, the floors have to be trenched and then underground pathways have to be built and inspected before the floor is patched. Hopefully, the cement guys don’t fill the boxes with cement and then the furniture people miss their marks so cable gets exposed and the owner complains about a sloppy install.

Ban cubes !!!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Rockstars Team Up Against Google

Rockstars Team Up Against GoogleTo usurp Mark Twain, the reports of Nortel‘s demise are greatly exaggerated. GigaOm reports that the defunct Canadian telco giant has found an afterlife as part of a patent trolling operation that struck Android phone makers and is now targeting network and cable operators, including Google, with lawsuits in Texas and Delaware.

afterlife of a patent trolling operationJeff John Roberts writes that Nortel’s second act as the walking dead is taking place thanks to “Rockstar Consortium,” a group formed by Microsoft (MSFT), Apple (AAPL), Blackberry (BBRY), Sony (SNE), Ericsson AB (ERIC)EMC (EMC) and other Google (GOOG) rivals, which bought bankrupt Nortel’s patent portfolio in 2011 for $4.5 billion. (rb- I covered the sale of Nortel’s IP here)

Nortel was the source of many of the most important innovations in history in the field of telecommunications and networking,” says a new Rockstar lawsuit filed in the seemingly pro-troll U.S. District Court for the Eastern District of Texas that accuses Time Warner Cable (TWC) of violating six patents, including US Patent 6128649, which was issued in the year 2000 and describes a method to show multiple screens in a video conference the article summarizes.

Rockstar Consortium formed by Microsoft, Apple, Blackberry, Sony, Ericsson, EMC

The complaint doesn’t say how exactly Time Warner Cable is infringing the old Nortel patents, but only notes that “TWC operates, sells and offers to sell video, high-speed data and voice services over its broadband cable systems throughout the United States.” The author says Rockstar, which is suing through a subsidiary called Constellation, also complains that the cable company walked away from its licensing demands in 2012.

GigaOm notes a second lawsuit, filed in Delaware by Rockstar under the alias “Bockstar” makes a series of broad-based allegations against Cisco (CSCO) that claim the company is violating six other old Nortel patents, including this one from 1998, related to routers and switches.

costs are passed on to customersLike all patent trolling, the author says that has nothing to do with innovation, but it certainly will lead to higher cable bills as Time Warner will have to spend millions on lawyers to fight the suit or else pay expensive license fees for old patents from a dead company; either way, the costs are passed on to customers.

Joe Mullin of Ars Technica noted when Rockstar sued the phone companies, “it’s patent trolling gone corporate.” And there’s no sign of where this will stop. Apple and Microsoft are sitting on thousands of patents that date from an era when the Patent Office would grant a patent on nearly anything, and it looks like they’re going to use them to sue every industry they can think of.

dysfunctional US CongressThe totally dysfunctional US Congress tried to take on patent trolling but caved into lobbyists. Microsoft has already succeeded in stripping out a part of the law that would have made it easier to challenge bad patents. This means the best hope for a return to patent sanity may lie with the Supreme Court, which agreed to consider what type of software patents should be granted in the first place.

GigaOm cites CBC reports that Ottawa, Nortel’s hometown has been transformed from a one-time innovation hotbed into a tech necropolis where once-proud engineers are paid to pick apart other people’s inventions in search of new patent violations that they can pass on their American masters.

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I have covered the patent trolling mayhem in the mobile market for a while and this seems to be more of the same. Innovation is dead in the mobile market and the only way these firms can compete is in the courthouse.

In addition to their choice of venue in the pro-troll Texas court, further evidence that Microsoft and Apple have created a patent troll can be found in the fact that Rockstar has filed suit against the leading Android phone producers:

  1. Samsung Electronics Co. (005930) (#1 Android OEM in U.S. sales),
  2. LG Electronics (LGLD) (#2),
  3. ZTE (763) (#4),
  4. Huawei (002502) (#6) and
  5. HTC (2498) (#7).

In addition, DailyTech notes that Rockstar member Sony is a minor Android OEM.  If somehow Microsoft and Apple are able to troll other Android OEMs to death, Sony could see gains in market share, as the only OEM who doesn’t have to pay direct licensing fees to Microsoft/Apple (Sony also notably has preexisting licensing deals with Microsoft and Apple).

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Tech Titans Crush Patent Reform

Tech Titans Crush Patent ReformJeff John Roberts at GigaOM reports there is a battle going on in Washington DC over patent reform. Some in DC are attempting to rewrite the broken patent system. Under the current patent laws, what the author calls the struggling old guard firms can exploit the patent system to abuse monopolies over basic software concepts from decades ago. The result has been to smother start-ups and weigh down vibrant parts of the tech economy with frivolous lawsuits; lawyers get fat at the expense of those who are building real businesses.

Microsoft and IBM gutted a key House billThe latest push by Congress to fix the software patent problem suffered a setback after Congress allowed Microsoft and IBM to gut a key House bill that would have made it easier for victims to push back. TechEye explains that the “covered business method” (CBM) program drew the ire of Microsoft (MSFT) and IBM (IBM). The changes proposed would have sped up the method for the Patent Office to get rid of low-quality software patents. Under the reformed program, MSFT and IBM could not sue someone until the Patent Office considered if the patent was viable. TechEye reports that IBM flexed its political muscle (cash?) to stop the effort to expand the CBM program. An IBM spokesperson said that while “we support what Mr. Goodlatte’s trying to do on trolls, if the CBM is included, we’d be forced to oppose the bill.

The upshot according to GigaOM is that for the second time in three years, the U.S. is poised to pass a law that will make cosmetic changes to the patent system without addressing the root cause — garbage software patents — that has made the system a mockery and a byword for legalized extortion.

Patent OfficeThe article claims that reformers shouldn’t despair quite yet. GigaOM cites sources close to the legislative process that think real reform could still happen if powerful senators prevail and if opponents outgun Microsoft and its allies in the grubby money and lobbyist game. GigaOM lays out how the reform was de-railed.

Money Talks in the House

The chair of the House Judiciary Committee, Rep. Bob Goodlatte (R. Va.), was scheduled to bring his much-touted patent bill for a vote. The bill arrived on schedule — but it was a neutered version.

Fat cat, moneyA key provision, which would have provided a way to challenge software patents at the Patent Office, is no longer in the bill, which Fat cat money passed 33-5 vote by the committee. The change is significant, the author says because it means victims of patent bullies must still pay millions to challenge the patents in federal court or, as most do, simply swallow hard and pay a licensing fee.

Mr. Goodlatte’s decision to drop the provision is a victory for IBM and Microsoft, which have stacks of old software patents that provide licensing revenue even as their product lines sputter. It’s also a victory for trolls, which the article says are shell companies backed by private equity firms and lawyers that use patents (often obtained from Microsoft and others under a “privateering” arrangement) to wage ruinous legal war against everyone from Martha Stewart to individual users. (rb- Click here to read about IBM’s efforts to Patent Patent Trolling)

LobbistsAccording to reports, the change to the Goodlatte bill came after intense lobbying from groups linked to Microsoft, IBM, and others. The account was confirmed by a source close to Google (GOOG) and other groups that pushed for the provision to challenge software patents.

They outspent the living shit out of us,” said the source, who did not want to be named. He said that the companies spent heavily to lobby Democrats on the Committee and freshman Republicans, forcing Mr. Goodlatte to remove the provision rather than seeing it voted down at this stage.

A source with a lobbying group allied with Microsoft said the software giant’s role had been overstated, and that the change in the bill was less about money than it was about “shoe leather” lobbying.

Patent reform in the Senate

Electronic Frontier Foundation If we had a quarter of the people who opposed SOPA supporting this anti-patent troll law, we’d win,Sen. Chuck Schumer (D-NY) told the author. Mr. Schumer was joined by the Electronic Frontier Foundation, to talk patent reform and his up his bill to take on trolls, which he said are “preying on New York’s technology industry.”

Mr. Schumer is pushing a bill that includes the key provision about software patents that was stripped from the House bill. Schumer’s support is significant, not only because he carries clout in the Senate, but because he succeeded in including a similar provision aimed at frivolous financial services patents in the America Invents Act of 2011.

Other patent reform bills are circulating in the Senate including similar bills from Sen. Patrick Leahy (D-Va.) and Sen. John Cornyn (R-Tx.). According to the source tied to Google, Mr. Leahy has signaled that his bill is a “Christmas tree,” meaning other politicians can hang their preferred provisions atop it; the bill that will ultimately get a vote on the Senate floor will likely contain a provision to challenge software patents.

Washington insiders said patent legislation is one of the few bipartisan initiatives available to members of Congress, who are eager to notch legislative achievements before the mid-term campaign season begins next summer. This means that the bills are expected to go to a full floor vote in the House and Senate by early 2014 and that a markup session on a final bill will take place in the spring — the only question is which version will prevail.

The endgame

There’s months to go till conference committee,” said the source close to the reform lobby, predicting that the balance of power will tilt towards the software patent reform camp, as Google and others ramp up lobbying efforts. The source tied to Microsoft, unsurprisingly, panned this prediction and declared that challenges to software patents are now a “third rail” that most in Congress don’t want to touch.

The outcome will be determined in large part by money, and whether Google and the other companies that recognize the harm caused by software patents (Twitter (TWTR) is another) are willing to seize the chance at reform that is within their grasp.

Today, attitudes have changed after a steady parade of patent horror stories: Boston University using a 1997 patent to sue Apple and seek an iPhone ban; a troll using a 1998 patent from a Holocaust foundation to shake down the New York Times; a troll lawyer who boasts he likes to “go thug,” and is pressing an extortion campaign against hundreds of companies.

the patent system is out of handAll of this has led everyone from small app developers to President Obama to suggest the patent system is out of hand. After years of asking defendants to take it on faith that the system is working, it’s now up to Microsoft and others to justify that their ancient software patents — which award 20-year monopolies in a fast-moving industry — do more good than harm.

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While I’m not a lawyer, this seems pretty messed up to me. But that is the magic of Democracy, we get the leadership we elect.

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.