Archive for Project Management

Autotask Sold

Autotask SoldRedmond Channel Partner is reporting that Vista Equity Partners is acquiring Autotask Corp. RCP says Autotask is one of the most significant vendors for managed services providers. The article reports the private equity firm is buying Autotask for an undisclosed sum. Vista’s $11.5-billion portfolio includes Aptean, Websense, and at least 20 vertically focused technology companies. The announcement came during Autotask’s 2014 Community Live! show in Miami.

Autotask logoMark Cattini, president and CEO of Autotask, issued a statement to RCP, which says all the proper things, about aggressively improving Autotask’s solutions for customers.

We are devoted to our clients’ ongoing success and are confident that our partnership with Vista will drive innovation and growth and delivery dynamic solutions as the traditional IT landscape evolves.

Managed Service ProviderAlan Cline, principal at Vista Equity Partners, indicated that Autotask’s focus on IT service providers as core customers would continue. He also claimed the firm would help improve the product. He said in a statement to RCP  to “work with the Autotask team to expand and enhance the company’s solutions to help IT service providers more efficiently and effectively meet their client’s changing needs.”

The article claims this is just the latest step in the consolidation of the remote monitoring and management (RMM) market arena. RCP says this trend got rolling with a growth equity firm backing the 2011 spinoff of what eventually became Continuum from Zenith Infotech, followed by 2013’s private equity-funded acquisition and internal development spree at Kaseya, along with new owners for N-Able Technologies (SolarWinds) and Level Platforms Inc. (AVG Technologies).

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FrustratedI have used the Autotask project module and IMHO it really needs help. My first beef is not fully with Autotask, rather it is with all SaaS-based applications, every time a task is updated, Autotask immediately sends the change thru the Inter-tubes and slows down any project planning to a crawl, especially when you are used to using Microsoft (MSFT) Project on a LAN.

Speaking of Project, Autotask has no way to directly import any of your existing mpp’s. The best that an Autotask “consultant” could do was have me export the mpp to an xls via Project and then import that into Autotask. Really?

There are not a lot of real-time tools in Autotask like Team Planner and Task Inspector.

All-in-all, the project piece of Autotask was a net loss. The new owners of Autotask have their work cut out for them if they are going to make their acquisition profitable.

Related articles
  • OpenDNS Integrates with Autotask to Centralize Security and Account Management for Partners (hispanicbusiness.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Project Manager Shortage Predicted

Project Manager Shortage PredictedOrganizations may soon find themselves short of project managers. The shortage will put them at a great disadvantage as the economy continues to recover according to David Weldon at FierceCIO. The article cites the recent ESI International ESI 2013 Project Manager Salary and Development Survey.

Project managementThe project management training company surveyed 1,800 project managers in 12 different industries in the U.S. and found, “Budget constraints, an aging base of professionals and a looming talent war all contribute to a talent crisis that should be addressed from the highest levels of the organization,” Mark Bashrum, VP at ESI told CIO.com. The ESI VP continued, “The growing needs of businesses demand a more strategic view of the staffing, development, and promotion of their project managers since project execution impacts an organization’s bottom line and its ability to satisfy its customers.

CIO.com says the study, identified three primary factors for the project manager shortage:

  1. As the economy rebounds, many organizations are growing. In and of itself, growth is a good thing for businesses, but growth means more markets, more products, and more systems and that means more projects for which there aren’t enough PMs.
  2. Many project managers are reaching retirement age and leaving the workforce. According to the Project Management Institute (PMI), 60 percent of their members are over the age of 40. “This is a real problem because these are the people who understand the business,” says Mr. Bashrum. “Over the years they have not only acquired project management skills, but also an understanding of their industry and their organization; knowledge which is not easily replaced.
  3. Many organizations have stopped actively developing their existing project manager talent due to reductions in training budgets. “In many cases, this means they have very little in the way of ‘bench strength’ and do not have a qualified group of mid-level project managers ready to move up to the senior ranks as project demand increases,” he says.

Poor hiring praticesThe problem is especially severe for senior-level project managers, either because companies haven’t hired enough in the job market, or haven’t developed enough among internal staff.

Add to that the larger issues of shortsighted hiring practices, a lack of competency planning, and a reduced focus on training and development, and many company’s business objectives are at risk,” the article notes.

Mr. Bashrum says the survey found it can take up to 10 months to bring an otherwise experienced project manager up to speed in a new organization. He also told CIO.com the specifics are different for each organization, but in general, Bashrum says business acumen and communication skills are at the top of the list. He adds that negotiation skills, critical thinking, and problem-solving skills are also extremely important.

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The study seems to say that demand has steadily been increasing while supply has been flat which should mean higher salaries for all PMs, but even more so for specific industries and for senior PMs. 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Project Managers Grow in Importance

Project Managers Grow in ImportanceIn a recent post, Computer Economics has found that the slowdown in capital spending has been good for project managers. With fewer projects and thus fewer project managers, Project managers are growing in importance. Project managers with sound project management become even more important when projects are downsized, delayed, or outsourced.

Their study, Project Manager Staffing Ratios, finds that over a five-year period project managers have risen as a percentage of the IT staff. In 2011, project managers made up an average of 4.5% of the IT staff, up from 3.4% in 2008.

Project Managers Grow in Importance

The ratio rose sharply in 2009 to 4.3%, indicating the recession played a role. While IT organizations were reducing headcount, project managers fared better than most other IT job functions according to Computer Economics. The ratio has remained relatively steady over the past three years, peaking at 4.7% in 2010.

The author summarizes that IT organizations are relying more and more on professional project managers. The reasons for this growth are varied. They include new technology adoption, regulatory compliance issues, and outsourcing. There is also the ever-present mandate to do more with less. All of which contribute to the need for project management.

Perhaps the most pressing reason for the growth in project management staff is that many organizations have a poor record of bringing IT projects in on time and within budget according to the article. Much of the work in IT organizations today is project-based. IT managers are beginning to realize that project management is a critical element in delivering successful projects. And value—to the business.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

7 Project Manager Personalities

7 Project Manager Personalities: Which One Are You?NerdGraph posted this infographic put together by Zoho who came up with the following characteristics of a Project Manager; Micro-Manager, Overachiever, Superhero, Strategist, Macro-Manager, General, and Mentor. My Project Manager characteristics tell me I am part Strategist, part Macro-Manager and part Mentor.

What do you think your PM characteristics are?

7 Project Manager Personalities: Which One Are You?
Find more great infographics on NerdGraph Infographics

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I have used Zoho products in the past, their help desk product is adequate (no global search of the database from the front end), it is their sales process that needs help. They would not send me a module-by-module quote. I ended up in a chicken and egg conversation where the sales guy wanted to know the modules I wanted before he would quote me – and I needed a quote so I could figure out what I was going to buy. In the end, we bought nothing and my recommendation was to replace the entire system.

Some way to treat an existing customer!

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

5 Tips To Make Meetings Less Painful

5 Tips To Make Meetings Less PainfulSalesCrunch has created a guide to “meetings that don’t suck.” The firm collected data from its management software, which tracks things like if people are really paying attention (looking at the screen or not), and if follow-up materials are opened. The BusinessInsider says the Web conferencing company crunched the numbers and came up with 5 good tips for the next time you call a meeting.

1. The 15-minute meeting. No meeting should last more than 30 minutes. After 30 minutes, they are giving one-quarter of their attention to something else.

2.  Everyone needs to talk.  If all participants talk, people will give the meeting 92% of their attention. If someone is yammering on, it gets only 78% of their attention.

3. Send follow-up materials within 5 minutes. Nearly two-thirds of attendees will read them within one day. A few more will be read the next day, but not many.

4. Shorter follow-up materials are better read. People will spend 52 seconds with a short follow-up. But they will spend only 10 seconds on a mega 100-slide deck.

5. Reach out via LinkedIn immediately. Nearly three-quarters of meeting attendees will accept a new LinkedIn connection after an online meeting.

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Some of these I do better than others. I like to keep my meeting simple while trying to engage everybody in the conversation. My follow-ups tend to be more formal meeting notes so they take longer to get them out. So my meetings are less painful than others.

Don't Such at Meetings

© 2012 SalesCrunch

 

Related articles
  • Study finds web conferencing popular but underutilized (shoretel.com)

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.