Tag Archive for Apple

Miami Pauses Tablet Project

Miami Pauses Tablet ProjectFinally some sanity in the rush to push iPads into schools. Miami-Dade school district Superintendent Alberto Carvalho decided to put a hold on the district’s $63 million 250,000+ tablet project. Mr. Carvalho cited problems in LA, Texas, and North Carolina as good reasons to slow down. “Those events put us in a position to say ‘we best pause and learn from their mistakes?” Superintendent Carvalho said according to the Miami Herald.

lack of planningThe article cites Leslie Wilson, CEO of the Michigan-based One-to-One Institute, which advocates successful digital convergence policies. She says that larger iPad efforts have seen a “high rate of failure,” which she blamed on a lack of planning.“We see precious little of that,” she said. (rb- I wrote how about the failure of leadership on these projects here and here.) Ms. Wilson applauded Mr. Carvalho’s decision to step back and look at others’ pitfalls. “When Miami-Dade’s superintendent says ‘I’m pushing the pause button,’ I say bravo. There’s no reason not to get this right,” Ms. Wilson said.

Troubled school tablet projects

Despite the troubled school tablet projects across the country, The Herald says board members push Superintendent Carvalho to move forward. “I hope we will not be delayed in terms of getting devices into kids’ hands as soon as possible,” said School Board Member Carlos Curbelo.

sticker shockLAUSD’s Apple iPad experiment still seems in shambles, costs have just jumped 14%. The LA Times reports that the Apple (AAPL) iPads will cost nearly $100 more apiece — or $770 per tablet. The earlier lower cost estimate for each iPad “preceded the actual procurement process,” the district said in response to questions from The LA Times. “The negotiated discount [i.e. $678] does not go into effect until the district has reached the $400-million spending threshold. “This sticker shock can be avoided, but only after the L.A. Unified School District has spent at least $400 million for the devices. In other words, the district would have to buy nearly 520,000 iPads before getting lower prices.

Other cost increases announced included classroom carts, that charge the iPads and keep them secure, cost rose for this first phase rose from $2.6 million to $3.2 million, according to the paper. The iPad curriculum from Pearson Education Inc. (PSO) is still being developed and not available to those schools that have received their iPads. It is unclear if LAUSD will receive a credit from Pearson for late delivery or if it will ever be available.

Project management failAnother topic at the same meeting was the progress in preparing the schools for iPads. The district reported less than half a percent (40 of the over 1,000 school network) of the schools’ Wi-Fi infrastructure was upgraded for the iPadsso far. (rb- I wonder if they have addressed the proprietary Apple Bonjour issue, and how they are going to limit the number of devices (Apple TVs, Printers, other iPads, Mac’s etc.) that can be selected.

LA parents also have expressed confusion about their responsibility for the devices. And officials have yet to purchase mechanical keyboards that will be necessary to use the iPads on new standardized tests.

Budget shifts

the board shifted iPad project costs to the general fundTo keep the overall budget in check the board shifted iPad project costs to the general fund, which is used for basic operations. That shift is relatively small, about $550,000 at this point, although it’s unclear whether more expenses would be transferred in the future. The price per device, higher than retail, includes a protective case, a limited three-year warranty, technical assistance and training, and one Apple TV setup per 20 students.

The LA Times also reports that these problems have prompted four LA schools to opt-out of the troubled program. Another LA Times article seems to show that the iPad debacle may cost controversial LAUSD Superintendent John Deasy his job.

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no plans or funds on how to sustain their projectsLike I said in my last post on this issue, the LA iPad debacle is driven by the politicians with no real sense of the work required, and I am sure not enough budget to do the work. When I spoke with educational “leaders” about what they were going to do with the iPads they wanted to implement them without solid articulated plans. As is always true in education, there were no plans or funds on how to sustain their projects, they spent all of their money to get the iPads in never mind a plan.

Despite doing the right thing in Miami, the politicians are pushing the Superintendent to just throw the expensive iDevices at the students without any planning.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

How Tough is an iPhone 5s?

How Tough is an iPhone 5s?According to some reports, the Apple (AAPL) iPhone 5s is the greatest iPhone ever. But how tough is it? Apparently, the iPhone 5s does pretty well when dropped on the sidewalk and does not object to a quick dip into the water.

But can the iPhone 5s defeat a .50-Millimeter rifle?

RatedRR answers the question. Click below to see the results.

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I could go on a sociological rant about the modern-Americas need to put heroes (or their representation) on a pedestal only to gleefully knock them down later.

But – today seemed to be the day for some random destruction.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

802.11ac Wi-Fi – Don’t Bother Yet

802.11ac Wi-Fi - Don't Bother YetThe new iPads are here! The new iPads are here! There’s no 802.11ac here! But that’s expected. Experienced Apple watchers know that Apple likes to let new radio technologies mature before they integrate them into their new idevices. So that means most enterprises can slow their plans to upgrade their Wi-Fi to the new standard according to Kevin Fitchard at GigaOM.

The new iPads are hereThe latest Apple (AAPL) tablet doesn’t sport the new soon-to-be-completed IEEE 802.11ac standard, even though Apple’s latest generation routers, PCs, and laptops all support it. GigaOM reports Apple is providing is a speed boost to the now thoroughly established 802.11n networking standard in the form of multiple-input multiple-output (MIMO) smart antenna technology. Like many Wi-Fi routers on the market, the iPad Air has dual antennas, allowing it to wend two parallel paths over the unlicensed airwaves. The MIMO implementation will double the speeds at which the iPad can access Wi-Fi networks, according to Apple.

The Wi-Fi Alliance only began certifying commercial 802.11ac devices in June, and even those devices only incorporate partial versions of the full 802.11ac spec. The IEEE isn’t expected to fully complete the standard until 2014. Very few smartphones and tablets have ac embedded as of yet, though the technology is making its way into consumer and enterprise routers and PCs, including Apple’s newest MacBooks and iMacs.

iPad AirBut waiting another year for 802.11ac-enabled iPhones and iPads also means we’ll probably have to wait another year before we see wide-scale adoption of the standard in public hotspots and access points. Unlike in the home, most outdoor and public Wi-Fi connections are made over mobile devices, not PCs.

In an interview with GigaOM, Boingo VP of corporate communications Christian Gunning said it hasn’t turned up 802.11ac in any of its hundreds of thousands of owned and managed hotspots yet, simply because it’s seeing very few devices with ac radios trying to access its network.

higher-powered 802.3at Power over EthernetFierceCIO‘s Paul Mah offers more reasons to delay the roll-out of 802.11ac. The advanced 802.11ac radio is more power-hungry than earlier iterations of Wi-Fi. So it will more likely need the use of the higher-powered 802.3at Power over Ethernet (PoE) to run 802.11ac with all its bells and whistles. It is possible that businesses still on 802.3af PoE (rb- Majority) may well have to incur extra infrastructure costs to deploy 802.11ac today. Mr. Mah contends that it is yet to be seen if improved 802.11ac chipsets will allow firms to stick with legacy PoE. (rb- For a refresher on PoE, check out these posts 802.3af and 802.3at)

Another consideration according to FierceCIO is clients. The handful of business-grade 802.11ac wireless APs on the market today typically support three spatial streams, which allows for a (theoretical) maximum data rate of 1.3Gbps in the 5GHz band. Though this is a significant improvement over 450 Mbps 802.11n, the dearth of 802.11ac client devices renders this a moot point. Some will argue that Apple did incorporate 802.11ac into the new MacBook Air laptops.  However, they did not include it in the new iPads, or the iPhone 5S and iPhone 5C smartphones. And with no smartphones or tablets equipped with 802.11ac capabilities today, this does make deploying it a rather pointless strategy for BYOD.

802.11ac "second wave"Finally, Mr. Mah points out that while 1.3Gbps is a good speed to have, we should keep in mind that 802.11ac does have a theoretical maximum speed of 7 Gbps. A “second wave” of 802.11ac that implements four or more data streams for much faster speeds should be arriving in the second half of 2014. He says current signs are that this second wave of 802.11ac devices might need new processor chips–which means you will have to buy new 802.11ac hardware to benefit.

GigaOM’s Fitchard stresses Apple’s influence when it comes to popularizing new technology, he says the iPhone and the iPad’s reach shouldn’t be underestimated. As an example, new Passpoint-certified phones have been out for more than a year, but it wasn’t until Apple started offering support for Passpoint’s automatic login technology in iOS7 that the wireless industry took notice. It was only after Apple made iOS7 publicly available, that Boingo started Passpoint trials.

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I’m not saying 802.11ac is a bad thing, but enterprises need to ignore the hype cycle and make decisions that are best for them and not the multi-billion dollar networking industry. IMHO 802.11ac is still immature, there are few devices out there that can fully take advantage, the full feature set is not fully implemented in silicon and you finished the upgrade to 802.11n yet?

What to do?

What does your wired network look like? Are you still connecting your AP’s at 100 Mbps? That is a bottleneck with 802.11n.

Do you have enough juice? What is your PoE status? Do you have enough PoE+ ports? Are they being used for just an access port – wasting the extra costs of a PoE port?

Both switches cost money, is there a budget available for these items or is IT going to spend an operational budget to address a structural issue?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Farewell Steve Tour

Farewell Steve Tour MicrosoftThe Bach Seat Steve Ballmer farewell tour continues as rumors swirl about Ford (F) CEO Alan Mulally taking over at Microsoft. Or will Bill Gates returning ala Steve Jobs to save Redmond. Whatever the grand poobah’s at MSFT are thinking. They will probably never find another CEO like Steve.

Here is newly minted CEO Ballmer opening up the company’s 25th Anniversary in September 2000, doing what he calls a “monkey dance” and shouting “give it up for me!” When he finally calms down, barely able to speak between gasps of air, he manages to shout four words: “I .. Love … This … Company!

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

More Tech Trouble at School

More Tech Trouble at SchoolIt’s not a good time for tech in schools. The security woes at school are not limited to the iPad debacle at LAUSD. (rb- You can see my coverage here – Updates since the first article – LAUSD started confiscating the iPads and delayed the district-wide roll out one year until 2015.) GigaOM’s Ki Mae Heussner writes that Guilford County Schools in North Carolina has suspended its tablet program with Rupert Murdoch’s News Corp’s Amplify after reports of faulty equipment.

NC school district suspends tablet program

uspended its tablet programThe district reportedly spent $16.4 million ($299 / device + a 2-year subscription at $99 per year) of a $30 million Race to the Top grant to pay for the tablets and content. The device is a 10-inch ASUS (2357) tablet running the Google (GOOG) Jellybean Android operating system. It comes pre-loaded with content and apps curated by Amplify. It enables teachers to distribute content across a class or grade level and control the content on students’ screens.

GigaOM cites the school district’s website, which says they have sent 10% of their 15,000 devices back to Amplify because of broken screens. About 2,000 cases have also been problematic. In one instance, a student returned a defective charger, reporting that overheating caused the plastic to melt. While the district said it expected a few glitches with the rollout, school officials decided to pause the program for safety’s sake. GigaOM claims the pause is a big setback for Amplify, which launched its education-optimized tablet at hipster South by Southwest earlier this year.

NewsCorpSince its launch, skeptics have wondered how schools would respond to the privacy questions and the prospect of doing business with Amplify’s parent company News Corp. (given its phone-hacking scandal). Ms. Heussner speculates that the suspension could give schools more reason for pause when it comes to embracing the new technology.

Asus told GigaOM that out of 500,000 chargers of its kind that they have shipped globally, only the one in Guilford overheated and melted. Justin Hamilton, Amplify’s SVP of corporate communications seems to be blaming the customer. He claimed the broken screen rate in Guilford is higher than in other school districts. “We’re working very closely with the district on this and hope to have things resolved and the program back up and running very soon,” Mr. Hamilton said.

Indiana mobile security fail

circumvented the security on district-issued Apple iPadsIn Indiana, Education Week reports that between 300 and 400 students in the Center Grove school district circumvented the security devices on district-issued Apple (AAPL) iPads within hours of receiving the devices according to a report last week in the Daily Journal.

Apparently, students found ways to reprogram the iPads so they could download games and apps for social media sites, according to the report. Center Grove officials attributed the problem to their security program not being able to handle the 2,000+ devices they distributed.

spread like wildfireKeith Krueger, the CEO for the Consortium for School Networking, said such problems are increasingly common as districts deploy an increasing number of devices. “Kids and adults find ways to hack through things, and it can spread like wildfire,” he said. “It’s frustrating, and it’s a huge challenge for any district.

Data center failures

In addition to the tablet troubles, Data Center Knowledge’s Rich Miller reports several school data center failures. According to DCK, two public school systems suffered data center failures that crippled their IT systems.

data center fire suppression systemIn Oregon, the Beaverton School District experienced several days of disruption after an errant alarm set off its data center fire suppression system. The fire suppression system damaged hard drives and servers. That left Beaverton schools unable to use email or access class lists, student schedules, and online textbooks. “It knocked all of the systems in the data center off-line,” said Steve Langford, chief technology officer. “All of the systems that staff needs to do their jobs.” District IT staff worked over the Labor Day weekend to replace the damaged systems.

In California, the Davis Unified School District started school without key IT services after the district’s servers overheated. DCK reports an air conditioner unit failed, allowing the temperature in the server room to rise to 120 degrees F. “There’s an incredible impact on everyone in the whole organization,” says the district’s Kim Wallace. “Students can’t access computers. Teachers can’t take attendance. Parents can’t email. We can’t email out.” The DCK article said staff were still troubleshooting damaged equipment and lost data.

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The best strategy, COSN’s Krueger said, is to combine the best possible security filters and other technical measures with a comprehensive responsible or acceptable use policy that students and families must sign and a commitment to enforcement. “It’s not surprising that a school district would have some breaches,” he said. “The question is how do you leverage it into a teachable moment?”

Who needs the teachable moment? Sure the kids need to understand there are real consequences for their actions but, can the politicians administrators be taught to be serious about IT? Seems to me that most of these failures are management failures. It is probable that these failures could have been reduced with proper project management.

proper project managementIt is my experience that many administrators do not recognize project management professionals. It appears they would stick with the good ole boy network and hire their less qualified friends or the professional BSer’s.

Now about project management? Modern backup system? Disaster Recovery plan?  BCP?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.