Tag Archive for iPad

Subpeona Served for LA iPads

Subpeona Served for LA iPadsThis bad idea never seems to go away. Remember the Los Angles Unified School District’s $1.3 billion iPads-for-all project? LAUSD big-wigs claimed that the Apple iPads and Pearson software would raise LA students’ Common Core test scores. I covered the questionable decision here and here. While the proverbial other-shoe appears to be dropping. Not only did the apparent sweetheart deal between the LAUSD Superintendent, Apple (AAPL), and Pearson (PSO) cost Supt. John Deasy his $350,000 a year job – now the Feds are involved.

FBI served a subpoena against the LA school districtThe LA Times reports that the FBI served a subpoena against the LA school district which compelled America’s second-largest school district to cough up 20 boxes of documents related to the flawed iPad project, to a federal grand jury.

The subpoena asked for documents related to the bidding process as well as to the winning bidders in the $1.3-billion poorly planned project. The subpoena, which was provided to The LA Times, is part of a wide-ranging investigation is looking into records related to Apple and Pearson that predate the bidding process or that involve other projects. The article says the documents sought include all kinds of documents:

… score sheets; complete notepads, notebooks and binders; reports; contracts; agreements; consent forms; files; notices; agenda; meetings notes and minutes; instructions; accounting records” and much more.

The article notes that the morning after the FBI seized the documents, Supt. Ramon C. Cortines said he was shelving the contract. He denies that decision was based on the surprise visit by the FBI. Supt. Cortines told the LA Times;

We’re not going to use the original iPad contract anymore. I think there have been too many innuendos, rumors, etc…

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The grand jury process has recently developed a credibility problem in the US. So who knows what they will find in this case. Apple and Pearson have billions in cash to spread around to “educate” people about how great they are.

This just goes to prove how the confluence of bad ideas, poor planning, and greed can go terribly wrong.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Tablet Trouble

Tablet TroubleThere has been a shocking long-term trend in Apple (AAPL) iPad tablet sales. Despite the much bally hoed launch of the new iPad Air 2 and iPad mini 3, sales of Apple’s iPad have sunk to their lowest level since the 2011 introduction of the iDevice.This chart from Business Insider shows the decline of iPad sales.

Apple CEO Tim Cook was unfazed about the iPad’s plunging sales. During Apple’s latest earnings call Apple’s Cook said, “I’m very bullish on where we can take iPad over time.”Apple Quarterly Revenue

Users don’t want a tablet

Despite CEO Cook’s optimism, research from Kantar Worldpanel Comtech is not so sure. In an analysis of the tablet market, they found that consumers believe that they need the latest iPad. Or any tablet for that matter.

Their conclusion is based on research which found:

  • A majority of U.S. non-tablet owners said they would not buy a tablet in the next 12 months.
  • Of those who will not buy a tablet, 725 said that their PC or laptop was “good enough” as the reason why they are not buying a tablet in the next year.
  • Tablets are not seen as an alternative to smartphones.

Carolina Milanesi, chief of research at Kantar Worldpanel laid out four reasons why tablets sales are not growing at the rate many had expected.

  1. current tablet owners plan to keep their tablets even after upgrading to a new oneReplacement cycles are longer for tablets than smartphones. Ms. Milanesi explains,”Software upgrades help refresh the devices, and carriers do not provide incentives/subsidies to encourage replacements every two years, as they do with smartphones.
  2. Tablets are not as personal as smartphones.While there is no question that tablets are more personal than PCs, if less personal than smartphones, they still land in between the two,” the Kantar chief of research says.
  3. Tablet owners hang on to their old tablet when they get a new one. Smartphone users tend to turn in their old smartphone when they upgrade to a newer one according to Kantar Worldpanel data:
    • 36% of current tablet owners plan to keep their tablets even after upgrading to a new one.
    • 18% plan to pass their old ones on to a friend or relative, according to Kantar Worldpanel data.
  4. Finally, the value proposition of tablets remains weak.They report that only 3% of U.S. non-tablet owners said they will definitely buy a tablet in the next 12 months.

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I thought that tablets were going to take over the world.

So what is the use case for tablets?

If the Apple fanboyz and gurls aren’t buying new iPads why should anyone else?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Will iOS 8 Crush Your Network?

– Updated 09-09-14 – At their presser today, Apple announced that iOS 8 will be publicly available on Wednesday, September 17. The update is free and compatible with 10 current products:

iPhone 5S
iPhone 5C
iPhone 5
iPhone 4S
iPad Air
iPad with Retina Display
iPad 2
iPad mini with Retina Display
iPad mini
iPod touch 5th Generation

How are you going to protect your network?

Will iOS 8 Crush Your Network?TechRadar speculates that Apple’s new mobile operating system, iOS 8 will be released on September 10 and MacWorld UK reports that iOS 8 will run on most iPads, iPhones, or iPod Touch devices when it arrives. This means that if you haven’t already done something about it any iDevice that walks into your Wi-Fi will want to download 100+ megabytes of data. And you know what means user complaints that the internet is broken and the network is slow.

iOS 8 will cruch your networkThe folks at Exinda, a supplier of policy-based WAN Orchestration recently put out some suggestions on how to keep your network functional during Apple’s (AAPL) iOS 8 update madness, unlike the iOS 7 release last year. Few organizations were prepared for the effects that widespread software updates would have across corporate and educational networks.

Shortly after the software launch, download requests bombarded networks which prevented users from accessing key applications or completing work on time. Boston-based Exinda says reports from last year showed that the iOS 7 update used more than 60% of bandwidth and caused several networks to crash completely.

Exinda logoExinda polled their community of networking experts to weigh in with three possible strategies to help you survive release week, no matter how complex your IT environment is.

Set an iOS policy

Set a policy to completely block software upgrades 20% of Exinda customers said that controlling iOS 7 upgrades was their biggest IT headache last year. If iOS 7 put a huge strain on your network last year, proactively blocking this year’s software release may be the best way to protect your network.

complaints that the internet is brokenBefore release week, simply create a policy using the Apple Software Updates application signature and set it to discard the traffic. This will cause all network traffic generated from iOS 8 to be discarded, effectively keeping your users from upgrading their devices on your network.

Limit the bandwidth software upgrades use

Depending on your network and users, you may have no choice but to let some of your users upgrade their devices during peak hours, particularly if you’re a school with a 1:1 iPad program. To control the amount of bandwidth iOS 8 can use on your network, set a policy that guarantees minimum and maximum levels of bandwidth that can be consumed during this upgrade. We recommend setting the minimum at 1 Kbps and giving this policy a low priority so it does not take precedence over your more important traffic.

Three stratgiesBruce Miller, vice president of product marketing at Xirrus in a Fierce Mobile article, advised IT administrations to deploy Wi-Fi network application control software that regulates how the network handles bandwidth-hogging apps and spikes in traffic.

IT needs to be savvy at the application level, identify when something like this happens and then be able to apply QoS [quality of service] or prioritization to applications, not just to users.

Cache iOS software upgrades

Cache software upgrades at the network edge – Last year many Exinda customers cached the iOS download at the network edge, which allowed their users to upgrade their devices without using too much bandwidth or hurting network performance. To do this, create a new policy to cache the iOS 8 upgrade. This means that after the software has been downloaded on the network once, each subsequent download request will be served up locally, letting you preserve your bandwidth and prevent network outages.

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The release of iOS 7 last year blindsided many IT managers. Large numbers of employees upgrading their devices at the same time caused many networks to crash, leaving users unable to access key apps or get work done on time.

I also blogged about how The NCAA Basketball and World Cup tournaments would be huge bandwidth wasters here. IT managers need to be more alert to events outside their network that can overwhelm the corporate network.

Related articles

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Miami Pauses Tablet Project

Miami Pauses Tablet ProjectFinally some sanity in the rush to push iPads into schools. Miami-Dade school district Superintendent Alberto Carvalho decided to put a hold on the district’s $63 million 250,000+ tablet project. Mr. Carvalho cited problems in LA, Texas, and North Carolina as good reasons to slow down. “Those events put us in a position to say ‘we best pause and learn from their mistakes?” Superintendent Carvalho said according to the Miami Herald.

lack of planningThe article cites Leslie Wilson, CEO of the Michigan-based One-to-One Institute, which advocates successful digital convergence policies. She says that larger iPad efforts have seen a “high rate of failure,” which she blamed on a lack of planning.“We see precious little of that,” she said. (rb- I wrote how about the failure of leadership on these projects here and here.) Ms. Wilson applauded Mr. Carvalho’s decision to step back and look at others’ pitfalls. “When Miami-Dade’s superintendent says ‘I’m pushing the pause button,’ I say bravo. There’s no reason not to get this right,” Ms. Wilson said.

Troubled school tablet projects

Despite the troubled school tablet projects across the country, The Herald says board members push Superintendent Carvalho to move forward. “I hope we will not be delayed in terms of getting devices into kids’ hands as soon as possible,” said School Board Member Carlos Curbelo.

sticker shockLAUSD’s Apple iPad experiment still seems in shambles, costs have just jumped 14%. The LA Times reports that the Apple (AAPL) iPads will cost nearly $100 more apiece — or $770 per tablet. The earlier lower cost estimate for each iPad “preceded the actual procurement process,” the district said in response to questions from The LA Times. “The negotiated discount [i.e. $678] does not go into effect until the district has reached the $400-million spending threshold. “This sticker shock can be avoided, but only after the L.A. Unified School District has spent at least $400 million for the devices. In other words, the district would have to buy nearly 520,000 iPads before getting lower prices.

Other cost increases announced included classroom carts, that charge the iPads and keep them secure, cost rose for this first phase rose from $2.6 million to $3.2 million, according to the paper. The iPad curriculum from Pearson Education Inc. (PSO) is still being developed and not available to those schools that have received their iPads. It is unclear if LAUSD will receive a credit from Pearson for late delivery or if it will ever be available.

Project management failAnother topic at the same meeting was the progress in preparing the schools for iPads. The district reported less than half a percent (40 of the over 1,000 school network) of the schools’ Wi-Fi infrastructure was upgraded for the iPadsso far. (rb- I wonder if they have addressed the proprietary Apple Bonjour issue, and how they are going to limit the number of devices (Apple TVs, Printers, other iPads, Mac’s etc.) that can be selected.

LA parents also have expressed confusion about their responsibility for the devices. And officials have yet to purchase mechanical keyboards that will be necessary to use the iPads on new standardized tests.

Budget shifts

the board shifted iPad project costs to the general fundTo keep the overall budget in check the board shifted iPad project costs to the general fund, which is used for basic operations. That shift is relatively small, about $550,000 at this point, although it’s unclear whether more expenses would be transferred in the future. The price per device, higher than retail, includes a protective case, a limited three-year warranty, technical assistance and training, and one Apple TV setup per 20 students.

The LA Times also reports that these problems have prompted four LA schools to opt-out of the troubled program. Another LA Times article seems to show that the iPad debacle may cost controversial LAUSD Superintendent John Deasy his job.

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no plans or funds on how to sustain their projectsLike I said in my last post on this issue, the LA iPad debacle is driven by the politicians with no real sense of the work required, and I am sure not enough budget to do the work. When I spoke with educational “leaders” about what they were going to do with the iPads they wanted to implement them without solid articulated plans. As is always true in education, there were no plans or funds on how to sustain their projects, they spent all of their money to get the iPads in never mind a plan.

Despite doing the right thing in Miami, the politicians are pushing the Superintendent to just throw the expensive iDevices at the students without any planning.

Related articles

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

802.11ac Wi-Fi – Don’t Bother Yet

802.11ac Wi-Fi - Don't Bother YetThe new iPads are here! The new iPads are here! There’s no 802.11ac here! But that’s expected. Experienced Apple watchers know that Apple likes to let new radio technologies mature before they integrate them into their new idevices. So that means most enterprises can slow their plans to upgrade their Wi-Fi to the new standard according to Kevin Fitchard at GigaOM.

The new iPads are hereThe latest Apple (AAPL) tablet doesn’t sport the new soon-to-be-completed IEEE 802.11ac standard, even though Apple’s latest generation routers, PCs, and laptops all support it. GigaOM reports Apple is providing is a speed boost to the now thoroughly established 802.11n networking standard in the form of multiple-input multiple-output (MIMO) smart antenna technology. Like many Wi-Fi routers on the market, the iPad Air has dual antennas, allowing it to wend two parallel paths over the unlicensed airwaves. The MIMO implementation will double the speeds at which the iPad can access Wi-Fi networks, according to Apple.

The Wi-Fi Alliance only began certifying commercial 802.11ac devices in June, and even those devices only incorporate partial versions of the full 802.11ac spec. The IEEE isn’t expected to fully complete the standard until 2014. Very few smartphones and tablets have ac embedded as of yet, though the technology is making its way into consumer and enterprise routers and PCs, including Apple’s newest MacBooks and iMacs.

iPad AirBut waiting another year for 802.11ac-enabled iPhones and iPads also means we’ll probably have to wait another year before we see wide-scale adoption of the standard in public hotspots and access points. Unlike in the home, most outdoor and public Wi-Fi connections are made over mobile devices, not PCs.

In an interview with GigaOM, Boingo VP of corporate communications Christian Gunning said it hasn’t turned up 802.11ac in any of its hundreds of thousands of owned and managed hotspots yet, simply because it’s seeing very few devices with ac radios trying to access its network.

higher-powered 802.3at Power over EthernetFierceCIO‘s Paul Mah offers more reasons to delay the roll-out of 802.11ac. The advanced 802.11ac radio is more power-hungry than earlier iterations of Wi-Fi. So it will more likely need the use of the higher-powered 802.3at Power over Ethernet (PoE) to run 802.11ac with all its bells and whistles. It is possible that businesses still on 802.3af PoE (rb- Majority) may well have to incur extra infrastructure costs to deploy 802.11ac today. Mr. Mah contends that it is yet to be seen if improved 802.11ac chipsets will allow firms to stick with legacy PoE. (rb- For a refresher on PoE, check out these posts 802.3af and 802.3at)

Another consideration according to FierceCIO is clients. The handful of business-grade 802.11ac wireless APs on the market today typically support three spatial streams, which allows for a (theoretical) maximum data rate of 1.3Gbps in the 5GHz band. Though this is a significant improvement over 450 Mbps 802.11n, the dearth of 802.11ac client devices renders this a moot point. Some will argue that Apple did incorporate 802.11ac into the new MacBook Air laptops.  However, they did not include it in the new iPads, or the iPhone 5S and iPhone 5C smartphones. And with no smartphones or tablets equipped with 802.11ac capabilities today, this does make deploying it a rather pointless strategy for BYOD.

802.11ac "second wave"Finally, Mr. Mah points out that while 1.3Gbps is a good speed to have, we should keep in mind that 802.11ac does have a theoretical maximum speed of 7 Gbps. A “second wave” of 802.11ac that implements four or more data streams for much faster speeds should be arriving in the second half of 2014. He says current signs are that this second wave of 802.11ac devices might need new processor chips–which means you will have to buy new 802.11ac hardware to benefit.

GigaOM’s Fitchard stresses Apple’s influence when it comes to popularizing new technology, he says the iPhone and the iPad’s reach shouldn’t be underestimated. As an example, new Passpoint-certified phones have been out for more than a year, but it wasn’t until Apple started offering support for Passpoint’s automatic login technology in iOS7 that the wireless industry took notice. It was only after Apple made iOS7 publicly available, that Boingo started Passpoint trials.

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I’m not saying 802.11ac is a bad thing, but enterprises need to ignore the hype cycle and make decisions that are best for them and not the multi-billion dollar networking industry. IMHO 802.11ac is still immature, there are few devices out there that can fully take advantage, the full feature set is not fully implemented in silicon and you finished the upgrade to 802.11n yet?

What to do?

What does your wired network look like? Are you still connecting your AP’s at 100 Mbps? That is a bottleneck with 802.11n.

Do you have enough juice? What is your PoE status? Do you have enough PoE+ ports? Are they being used for just an access port – wasting the extra costs of a PoE port?

Both switches cost money, is there a budget available for these items or is IT going to spend an operational budget to address a structural issue?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.