Tag Archive for Twitter

Hotmail is Dead

Hotmail is DeadHotmail is deadMicrosoft (MSFT) has completed the transition from Hotmail to the new Outlook.com. The Hotmail replacement has more than 400 million accounts. According to a blog entry at Office.com most Hotmail users will not notice much difference. They can continue to use those accounts as long as they choose and can claim an Outlook email address whenever they like.

HotmailWriting in the company blog, Dick Craddock, Outlook.com’s group program manager said that Hotmail had more than 300 million active accounts that had to be moved. MSFT completed the epic live upgrade in only six weeks. The upgrade from Hotmail to Outlook.com required communicating with hundreds of millions of people, upgrading all their mailboxes, and making sure they preserved every email, calendar, contacts, folders, and personal preference.

The new Outlook email client has several different features from Hotmail, such as two-factor authentication, an updated calendar, and app as well as integration with cloud service Skydrive and Skype. it allowed users to connect easily with Facebook (FB), Twitter, and LinkedIn (LNKD).

GigaOm reports that MSFT will even allow collaboration with Google users. They report that:

.Outlook.com logo.. if you’re reading an email from a Gmail user, you can reply with a chat icon from your Outlook.com inbox. Or, if you and your Google-oriented buddy are collaborating on a document in Microsoft Skydrive (as opposed to, say, Google Drive), you can send an instant message to your Google contact with the click of a button. Microsoft is also rolling out Google Chat integration.

All of these new features haven’t thrilled everyone, Mr. Craddock is quoted in the IBT, “Of course, whenever a widely used consumer service makes any substantial change, there will always be some folks that don’t like it, and that shows up in the feedback…”

Microsoft logoHotmail was one of the first web-based email services. Founded by Sabeer Bhatia and Jack Smith it was launched on July 4 1996 as “HoTMaiL”. Microsoft bought the web email service in 1997 for an estimated $400 million, and it was rebranded as “MSN Hotmail”.

Outlook.com was launched in February 2013.  It’s based around Microsoft’s Metro design language, and closely mimics the user interface of Microsoft Outlook.

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AmazedFor anyone who has ever had to be involved in a hot email upgrade, you should recognize the technical feat moving Hotmail to Outlook.com really was despite occasional problems. During most email system upgrades, anything that can go wrong will go wrong. There will be power or network issues that will interrupt the mailbox transfer across the wire, there will be users with 32 Gb of email messages, there will be people who file their active messages in the trash can (yes, I’ve seen it) there will be strange shared calendars and accounts that just won’t transfer unless you move them item by item to find the corruption.

Kudos to MSFT for migrating Hotmail to Outlook.com, lets see if it matters in the face of Google’s (GOOG) Gmail and Doc’s.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

5 Odd Tech Predictions

5 Odd Tech PredictionsJulie Bort at the BusinessInsider found some really interesting ideas buried within this prediction season’s avalanche of humdrum thoughts. She shared them in the hope they will become self-fulfilling prophecies.

Software as a Service -SaaS1. Bad guys start offering “hacking as a service” – Security company McAfee says that criminal hackers have begun to create invitation-only forums requiring registration fees. The author speculates that these forums could become some sort of black-market software-as-a-service. Pay a monthly fee and your malware is automatically updated to the latest attack. Don’t pay, and it would be a shame if something happened to your beautiful website …

Mobile ransomware2. Bad guys try to kidnap your smartphone – Hackers have become fond of a form of malware called “ransomware.” It’s a popular way to harass people who view Internet porn. While visiting a porn site, bad guys plant malware on a computer that threatens to report the computer user to the police unless they pay up.

In 2013, the article says the trend will be to hold your smartphone hostage. Hackers will sneak malware onto smartphones and then make you pay if you don’t want all the data on your phone destroyed or leaked. So thinks Chiranjeev Bordoloi, the CEO of security vendor Top Patch.

Fake meat3. Fake meat becomes a real thing – Vegetarians have been manipulating vegetable protein to make it look a little like meat and taste nothing like it. But now BusinessInsider says the race is on to produce fake meat like bacon in much more technically advanced ways.

Dutch researchers have found a way to “grow hamburger” in the laboratory from just a few bovine stem cells. Tech investors have funded companies that will create food from plants. Stealthy startup Sand Hill Foods is one such company on investors’ watch list. Beyond Meat, a startup funded by Twitter cofounders Ev Williams and Biz Stone, makes realistic fake chicken and will ramp up availability in 2013.

Your smartphone will be your personal nurse4. Your smartphone will be like a personal nurse – Ms. Bort reports there is a healthcare revolution headed to your smartphone. IBM (IBM) has promised that one day soon doctors will use tech that will scan your body. They will send that data to the cloud for a diagnosis. Companies are developing smartphones with biosensors that do everything from check your blood sugar to detect the flu. Apple (AAPL) has promoted the iPhone as a platform for health technology since 2009, but some new devices are just coming to fruition.

tech you use for work will be fun5. The technology you use for work will be as much fun as the stuff you use at home – Most of us are so used to tech at work being a source of frustration that we can’t imagine a different world. But the author predicts that’s changing. In 2013, tablets will lead software to be redesigned for touch interfaces—which will make it fun and easy to use, more like a game than a spreadsheet. Best of all, more companies are adopting tech that lets you download a “virtual work desktop” on any device, simply by logging in on a Web browser or launching a mobile app.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

VC’s Take on Ed Tech

VC's Take on Ed Tech  at GigaOM reports on an open online course on entrepreneurship in education called Ed Startup 101. During the course, Fred Wilson, a managing partner at Union Square Ventures, gave a little insight into how venture capitalists view opportunities in education technology. Union Square Ventures has invested in education social network Edmodo, Skillshare, Codecademy, and Duolingo.

skip over institutional buyers to target teachers and studentsVC Wilson said that education’s, notorious reputation for bureaucracy and long sales cycles have traditionally turned off VC’s (full video available here). But as startups have attempted new models that skip over institutional buyers to target teachers and students, investors have steadily warmed to the sector, including K-12 education. The blog cites data from GSV Advisors, a Chicago-based investment firm that specializes in education, which says that transactions in K-12 education climbed from just $13 million in 2005 to $389 million in 2011. Funding has been so strong that some have already started asking the inevitable question about whether an ed tech bubble is brewing.

Takeaways from the video

VC's Take on Ed TechConsumer tech offers plenty of models for freemium ed tech startups –The venture capitalist gave several examples in which consumer startups with a free service eventually found a path to profitability after years of venture backing, including Dropbox and Twitter. In those examples, he said, venture capital played a key role in helping them reach the scale that would make a freemium model work.  As the ed tech market expands, he expects models of all kinds – from those supported by advertising to those with enterprise licensing models – to emerge. Both Dropbox and Twitter are problematic to an enterprise network.

  • Someone, PLEASE give me a long-term educational reason to give students on-network access to Twitter that outweighs the distraction and cheating factors.
  • Dropbox is a potential data theft tool if allowed. We have seen 600 – 800 Mb of Dropbox space on user shares, then they complain when they can’t save their work to the network. Dropbox’s network behavior is annoying. Dropbox wants to check in with the mother-ship thousands of times a day. On our network, we block file sharing with the content filter. When a user installs a Dropbox client on their workstation (don’t get me going about local admins) we have seen 60,000 attempts to connect to the Dropbox mother-ship over the course of a week. Dropbox could improve their product by throttling their checking in – the longer it doesn’t connect throttle down their phone homes.

Sell to the learner first, not the institution

Work-aroundMr. Wilson says that ed tech firms should bypass traditional education sales channels. “We should compete with the existing education system as opposed to sell to it,” Wilson said. He thinks that entrepreneurs can make faster progress by bringing their tools straight to the learners and the teachers providing instruction. That’s the way Edmodo has gained its strong traction and the approach Codecademy has taken with its after-school program targeting students in schools without computer science instruction. As students and teachers adopt new platforms, Wilson said, the institutions will come around.

Gee I don’t know, sell to the end-user and then force the entire enterprise to change to accommodate a new toy, how very Apple of him. But VC’s don’t have to do the work. Maybe if he had to make AppleTV work on a network or get iMac‘s to regularly log in to Active Directory.

Vendor exclusivity is a bad thing

Vendor lock-inAs more companies turn their attention to online learning and digital education, Wilson said universities shouldn’t standardize with just one vendor but support the range of tools that faculty members choose. Exclusivity, he said, makes vendors “fat and happy” and less incentivized to innovate.  “I don’t think there’s any benefit anyone would get by standardizing on one platform,” he said.

I agree with him here, the perfect example is Blackboard. They don’t seem to want to make our life easier. The restoration process is stupid. Bring on Moodle.

Other areas of opportunity in ed tech

The VC says that his firm also thinks there are ed tech opportunities include:

  • Credentialing (Grades) Now that plenty of platforms offer courses and instruction, the next step is figuring out whether students are actually mastering the skills and knowledge that they’re setting out to learn.
  • He also said he thinks there are opportunities in peer-to-peer platforms, which leverage online communities to reduce the cost of creating curriculum and learning content,
  • Vertically focused startups, such as those similar to Codecademy and Duolingo.

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freemiumIt’s not only my opinion that the freemium model is a bait and switch scam. It sucks users into a product and then does a switch at some time in the future to a pay model. But that is a VC’s take on Ed Tech, what is yours?

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Is Cisco buying Twitter followers for CSO?

Is Cisco buying Twitter followers for CSO?Brad Reese at BradReese.com writes that it seems ailing network giant Cisco (CSCO) has bought Twitter followers for Chief Strategy Officer Padmasree Warrior. Mr. Reese asks if Cisco purposely violate the Twitter rules that forbid the purchasing of accounts to gain followers?

Cisco logoMr. Reese points to information from TwitterAudit which exposes Twitter fraud is reporting: Approximately half-a-million (509,426) of the Twitter followers of the network gear maker’s Chief Strategy Officer, Padmasree Warrior, are fake Twitter accounts.

Each audit takes a random sample of 5000 Twitter followers for a user and calculates a score for each follower. This score is based on number of tweets, date of the last tweet, and ratio of followers to friends. We use these scores to determine whether any given user is real or fake. Of course, this scoring method is not perfect but it is a good way to tell if someone with lots of followers is likely to have increased their follower count by inorganic, fraudulent, or dishonest means.

Padmasree Warrior TwitterAudit

Mr. Reese writes he ran the following Status People check on the 1.4 million Twitter followers of Cisco Chief Strategy Officer, Padmasree Warrior:

Padmasree Warrior TwitterAudit

The practice of buying Twitter followers to boost your reputation in an online network seems to be mainstream business, as any Google search on the topic will show. It has also been covered by the New York Times, “Buying Their Way to Twitter FameNetwork World, “Inside the real economy behind fake Twitter accounts” and even mentioned on NPR.

 

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I signed up to follow the networking business’s CSO to see what competitive insights I could gain from the CSO. The tweets coming out of the Cisco Chief Strategy Officer was were often so pointless that they seemed to be coming from a 16-year-old and not a key business person in the IT world.

The tweets were so pointless I just ignored them, now I am going to expend the effort to actually unfollow Warrior …..

Done – So now Cisco you will have to buy another Twitter follower to follow pointless tweets for your business leaders – Now get back to making great network gear.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Credit Agency Trawls Facebook

GigaOm has an article that documents the efforts by Schufa, the largest credit rating firm in Germany to mine data from the Facebook (FB), LinkedIn (LNKD), and Twitter accounts of its customers. David Meyer cites documents leaked to German media, that the firm whose slogan is “We Build Confidence” would use the information “to identify and evaluate opportunities for and threats to the company.

“It cannot be that social networks are systematically scoured for sensitive data, resulting in credit ratings of customers,” said consumer protection minister Ilse Aigner.

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Get over it.

Facebook logoI wrote about firms like RapLeaf mining social networks for employers and banks back in 2010. What is surprising to me and Mr. Meyer is that this latest social network mining operation comes out of Europe and especially Germany, a country where most people are very conscious of data protection concerns.

This goes back to the internet-age-old issue of privacy. Where is the line between public and private is it different for some groups than others? Do the NSA, CIA, MI5, and whoever else is listening get different access to data than Rapleaf, Apple (AAPL), Facebook, Twitter?

Just because the info is out there, public by default do they have the right to use it?

Get over itOn the other hand users of Facebook and Foursquare happily tie their credit cards to these accounts, post status updates, and check in to places for the world to see.  

Maybe we are just getting what we deserve.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedIn, Facebook, and Twitter. Email the Bach Seat here.