Tag Archive for Xerox

Most Memorable Super Bowl Tech Ads

Most Memorable Super Bowl Tech AdsIt Super Bowl time again. Many people look forward to the big game ads that are created specifically for the semi-offical national holiday. Companies spend a LOT of money to advertise during the big game. Statista found that since 2010, the average rate for a 30-second spot during the Super Bowl broadcast has risen from $2.77 million to $6.50 million, making it by far the most expensive time slot U.S. television has to offer.

30-second spot during the Super Bowl broadcast costs $6.50 million,The payback is huge. According to Statista, viewers tend to pay special attention to Super Bowl ads, as agencies typically try to honor the big game with especially witty and funny ads. In recent years, the dawn of YouTube has added another bonus for Super Bowl advertisers seeing that the most popular ads often reach millions of additional viewers on the platform.

Here are my most memorable Super Bowl tech ads in chronological order.

Xerox “Monks” (1976)

In this Xerox spot for Super Bowl X, Brother Dominic has a problem. The head of his order wants 500 copies of a handwritten manuscript. So he does what any smart monk would do — he turns to Xerox (XRX). The miraculous Xerox 9200 duplicating system saves the day. The Xerox 9200 duplicating system feeds and cycles the originals, duplicates, reduces, collates and more, all at “an incredible 2 pages per second.” Hallelujah!

Apple “1984” (1984)

The iconic 1984 Apple (AAPL) Macintosh commercial aired on television only once – during the 3rd quarter of Super Bowl XIX. Based on George Orwell’s novel, Nineteen Eighty-Four the spot told the world the new Apple Macintosh computer would free individuals from the overbearing control of “Big Brother” – presumably, IBM’s Personal computer.

Iomega “Bermuda Triangle” (1998)

This Super Bowl XXXIII spot from Iomega shows the interior of an airplane flying through the Bermuda Triangle, with multiple objects (and people) rapidly disappearing around the spokesperson. Ironically, Iomega Zip drives were often subject to a phenomenon known as the “click of death” — a sound marking the drive’s failure and complete data loss.

Monster “When I Grow Up” (1999)

Monster.com‘s excellent ad for 1999’s Super Bowl XXXIV captured the malaise of Y2k. The ad featured children explaining what they would be when they grew up, including “I want to climb my way up to middle management.” The end of the ad displays the message “What did you want to be?” The message was simple and effective debut – Monster.com helps you get a new job. Sounds like a precursor of 2022’s Great Resignation.”

E*Trade “Monkey” (2000)

This 2000 Super Bowl XXXIV ad from E*Trade was originally written to lampoon the expense of advertising on the big game. It turns out to foreshadow the dot-bomb. On the ad, chimp dances as two men clapped for 30 seconds. The add closes with, “Well, we just wasted 2 million dollars. What are you doing with your money?”

Spooky from a stock market player.

Hulu “Alec in Huluwood” (2009)

In this Super Bowl XLIII ad Alec Baldwin introduced Hulu to the general public. The ad claims that the streaming service was actually an evil alien plot to destroy the world.

Where we would be be in 2022 without video streaming to binge watch our way thru COVID lock downs?

Best Buy “Ozzy Osbourne vs Justin Bieber” (2011)

Back before the Biebs was or was not pulling burrito pranks, he tried to take on the “Prince of Darkness.” In this Super Bowl XLV ad for Best Buy (BBY) from 2011, the Biebs and Ozzy Osbourne try to figure how many Gs there are in 5G.

And hey 11 years later 5G is still in limited use.

TurboTax “Never a Sellout” (2016)

When you’re as big a star as Sir Anthony Hopkins, you don’t ever need to sell anything. Especially if was free. This subtle TurboTax Super Bowl L ad was a hit in 2016.

Dashlane “Password Paradise” (2020)

The password manager went big time in 2020 with a Super Bowl LIV ad. As followers of the Bach Seat know passwords suck and Dashline made it clear how important it is to know your passwords.

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That was my most memorable Super Bowl tech ads in chronological order. Did I miss any memorable Super Bowl tech ads?

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Co-creator of Computer Mouse Passed

Co-creator of Computer Mouse PassedWilliam English, who helped build the first computer mouse, has died at the age of 91. Mr. English built the first mouse in 1963, in collaboration with his colleague Doug Engelbart while they were working on at the Stanford Research Institute (now SRI International).

Wood mouse

First mouseThe first version of the mouse was contained in a wood case. The mouse consisted of two potentiometersrolling wheels at 90-degree angles that would interpret the wheels’ X and Y coordinates – vertical and horizontal positions – of the wheels as they moved across a desktop. Prior to the development of the mouse laborious and error-prone keypunch cards or manually set electronic switches were necessary to control computers. “We were working on text editing – the goal was a device that would be able to select characters and words,” Mr. English told the Computer History Museum in 1999.

Mr. English explained in an interview, that he could remember who decided the call the device “mouse” – or exactly why…

In the first report, we had to call it something. ‘A brown box with buttons’ didn’t work … It had to be a short name. It’s a very obvious short name.

The mother of all demos

During 1968, in what some have described as “the mother of all demos” the mouse made its public debut. The mouse was a part of a demo by Mr. Engelbart, at a computer conference in San Francisco. He used SRI’s connection to the Advanced Research Projects Agency Network (ARPANET), the primary precursor to the Internet to show off a working real-time collaborative computer system known as NLS (oN-Line System). Using NLS, the colleagues publicly demonstrated many of the technologies we take for granted today –  video conferencing, multi-person document collaboration, screen-sharing and an early form of hypertext.

Mr. English left SRI in 1971, moving to Xerox’s PARC research center (PARC). At PARC, he continued to develop the features of the NLS into the Alto, including replacing the wheels on the original mouse design with a rolling ball – the design that became familiar to most end users over the next decades.

From here, the story is well known— Bill Gates and Steve Jobs both toured PARC, both saw the Alto, and implemented much of into their own products.

No money for the developers

Neither Mr. English nor Mr. Engelbart were made wealthy by their invention. The mouse was patented but owned by their employer – and the intellectual property rights expired in 1987 before the mouse became one of the most common tech devices on the planet. Speaking to the BBC after Mr. Engelbart’s death, Mr. English said:

The only money Doug ever got from it was a $50,000 license from Xerox when Xerox PARC started using the mouse …  Apple never paid any money from it, and it took off from there.

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In 2008 Gartner declared the mouse is an endangered species with less than five years before it joins the ranks of the green screen, punch cards, and other computer technologies now honorably retired to technology museums but the market for Bill English’s computer mouse continues to grow.

 

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Xerox Ends Hostile Bid for HP

Xerox Ends Hostile Bid for HPThe Xerox (XRX) drama to take over HP (HPQ) has come to an whimpering end. The Norwalk, CT copier company ended it $35B hostile takeover bid for the larger HP on March 31, 2020. The copier manufacturer said that it will formally withdraw its tender offer and proposed slate of directors to replace HP’s board as I outlined on the Bach Seat. Xerox says they gave up because of uncertainty stemming from the Covid-19 pandemic.  In a presser they said, The current global health crisis and resulting macroeconomic and market turmoil caused by Covid-19 have created an environment that is not conducive to Xerox continuing to pursue an acquisition of HP Inc

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Ink Profits Driving HP-Xerox Tussle

Ink Profits Driving HP-Xerox TussleWith all of the drama about Xerox trying to take over HP, I got to thinking why? Both firms are dinosaurs with a history of innovation but why are they in a $35 billion tug-o-war now? – Printer Ink. Go to any big-box office supply store – the cost of the ink should shock you. It can be cheaper to buy a new printer than to buy ink for the current printer.

gallon of printer ink can cost you $12,000Bloomberg reports that current ink cartilages are stuffed with foam sponges that hold a fraction of an ounce of cyan, magenta, and yellow dyes that make up the printed image. The printers then spray the contents of the cartridge at 36,000 drops per second on to your paper. Typically the ink needs to be refilled after 165 pages.

The Business Insider calculates that a gallon of printer ink can cost you $12,000. When in cartridge form, ink is more expensive than vintage Champagne and even human blood. When I first wrote about the high cost of printer ink in 2013, ink was estimated to cost 105 times the cost of a latte.

HP DeskJet inkjet printerBI explains that inkjet printers were first developed in the 1960s, and early computer inks were made from food dye and water. Because of this, they would fade after a few months, so companies scrambled to develop a permanent photographic quality dye. In 1988, Hewlett-Packard achieved just that, with the HP DeskJet, the first mass-market inkjet printer, which sold for about $1,000.

BI recently interviewed David Connett. He’s the former editor of The Recycler and activist lobbying for change in the printer-ink industry. Mr. Connett says the reason ink is so expensive is simple: greed – and an outdated razor-and-blades model.

you're trapped in a cyclePrinter manufacturers sell their printers cheaply. They sell the consumables at a very expensive price. And basically, it’s a formula: The cheaper the printer, the more expensive the consumables. BI says that once you’ve bought a printer that uses cartridges you’re trapped in a cycle. You have no choice but to buy their ink cartridges or throw away your printer.

Since a printer is usually a long-term purchase, companies don’t mind selling them at a loss and making the money back through cartridge sales. BI cites the HP Envy 4520 all-in-one printer as an example. It sells for $70 but is estimated to cost $120 to manufacture. The loss HP takes on printers means they need to sell ink cartridges to make a profit, and this model has led to a battleground between printer manufacturers and third-party ink suppliers.

firmware updates to prevent the use of third-party inkThe companies do everything they can to keep you buying official ink cartridges. Manufacturers install microchips into their cartridges and frequently issue firmware updates to prevent the use of third-party ink, which can be more affordable.

Tech firms won’t keep their devices up to date – unless there is a profit in it. Mr. Connett noted that last year, almost 900 firmware upgrades were issued by just nine printer manufacturers, so that’s almost three a day. He speculates there are a couple of reasons for that many updates, “either absolute incompetence, ’cause you’ve got to do it so much, or it is a definite stealth tactic to control the market.

The materials they use, however, cost very little. Mr. Connett says the manufacturing cost of ink is between $70 and $140 a gallon. The printer companies told BI the high costs of ink are due to the research and development that goes into perfecting printer ink. In addition to begin expensive, a lot of the ink you buy never even gets used for printing.

According to 2018 tests by Consumer Reports, more than half the ink you buy could end up lost in maintenance cycles for cleaning the print heads. And printers that use multiple-color ink cartridges also stop working as soon as one color runs out, even if the other colors are still full.

you're getting even less for your moneyBI reports that today you’re getting even less for your money. While the cartridges themselves are the same size and price, they often contain far less ink. The ink in many manufacturers’ cartridges has shrunk from 20 mils to around 5 mils over the past few years, without any reduction in price. The original-size 20 mil cartridges are often still on sale but sold as extra-large cartridges for even more money. And some new cartridges can have only 3 milliliters of ink inside

Mr. Connett concluded,

This product .. can be better engineered … ultimately, this is bad for the consumer, because it’s overpriced and expensive, and it’s bad for the environment because it doesn’t need to be made that way.

BI reached out to HP for comment. HP replied with this statement:

Original HP ink and toner cartridges deliver the best possible printing experience for customers. We make significant investments in R&D each year to provide the highest levels of print quality, safety, and environmental sustainability…

supreme court ruling

Despite a 2017 supreme court ruling, Impression Products, Inc. v. Lexmark International, Inc. in favor of third-party ink, printer manufacturers remain relentless in their drive to eliminate cheaper ink alternatives. They have turned to everything from stealth firmware updates disguised as security patches, to questionable takedown notices on eBay to keep their users hooked on high cost ink.

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In the three decades following HP’s introduction of the desktop laser printer, in 1984, the print division brought in over a half-trillion dollars of revenue.

To further protect their half-trillion dollars of revenue, HP has started an ink subscription program, which will deactivate your cartridges remotely if you print more than your allocated pages.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Xerox May Buy HP

Updated 02/27/2020 HP has returned fire on the heels of beating Wall Street expectations for ‘Q1 20. HP announced a “value creation plan” to return $16 billion to shareholders to fight the hostile takeover bid from Xerox. This will come in the form of HP stock buybacks and dividends powered in part by cost-cutting.

But Xerox has not backed down and plans to launch a tender offer starting “on or around” March 2, which will ask all HP shareholders to sell their shares to Xerox.

There is now speculation that HP could buy out Xerox.

Updated 02/10/2020 Xerox has fired another salvo in its hostile take-over attempt of HP. CNBC is reporting that Xerox has boosted its offer for HP Inc. to $34 billion (from $22 to $24 a share). A billion here, a billion there, and pretty soon you’re talking about real money.

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Updated 01/24/2020 – “People familiar with the matter” are saying the HP share-holder Xerox plans to nominate up to 11 people to the 12-person HP Inc. board of directors as the next step in its hostile takeover bid of HP, 2019’s global PC sales leader.

In response, HP publicly called out billionaire activist shareholder Carl Icahn. In a presser, HP claimed Mr. Icahn’s interests were not aligned with those of other HP shareholders.“Due to Mr. Icahn’s ownership position, he would disproportionately benefit from an acquisition of HP by Xerox at a price that undervalues HP.” Mr. Icahn owns about 11% of Xerox and a representative for Icahn wasn’t immediately available for comment to Yahoo.

Updated 12/10/2019 – And the story goes on – Xerox CEO John Visentin is meeting with some HP shareholders to walk them through the key points of the proposed acquisition. In what it describes as “undisputed” logic. ZDNet has some of the slides.

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Updated 11/25/2019 – This morning, HP rejected Xerox’s follow-up demand to either agree to formal merger talks otherwise, Xerox would present a “compelling case” for a buy-out directly to HP shareholders. Seems a proxy fight is brewing with activist contrarian investor Carl Icahn holding shares on both sides of the deal.

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Updated 11/17/2019 –  HP’s Board of Directors has unanimously rejected Xerox’s bid to acquire HP. But, HP did not completely shut down Xerox’s efforts to merge the two aging tech giants.

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Xerox May Buy HPHP inc. could be bought out on the heels of its second round of layoffs in 15 months. According to reports, Xerox (XRX) sent a buyout proposal to HP Inc. on November 5. The PC giant confirmed the offer on 11/06/2019. HP issued a vague statement that reads in part;

Xerox logo… we have had conversations with Xerox Holdings Corporation (XRX) from time to time about a potential business combination. … We have a record of taking action if there is a better path forward and will continue to act with deliberation, discipline, and an eye towards what is in the best interest of all our shareholders.

The ambiguous HP (HPQ) statement may be a ploy to bring additional bidders to the negotiating table. Norwalk, CT-based Xerox is reportedly backed by Citigroup Inc. CRN reports that Xerox is set to gain $2.3 billion by selling its 25% stake in the Fujifilm Xerox joint venture.

HP logoBloomberg claims that remaining independent is only going to become more difficult for both HP and Xerox. Gartner predicts that global printer shipments set to decline by 2% annually through 2023. Teaming up would reduce costs and competition in the segments where they overlap; HP is generally stronger in the market for smaller printers, while Xerox holds the lead in larger ones. That could boost profitability even as revenue stagnates.

A Xerox-HP merger would result in significant job reductions around the world as the new company would seek to cut costs through the elimination of back-end costs associated with supply chain, finance, HR, and other OPEX expenses. The impact on the two companies’ respective channels would be most felt in the printer segment, where there’s the greatest overlap. Another likely outcome is the spin-off of HP’s 3D printing division, which is not core to either of the companies.

So how did we get here? Xerox is still finding its way after splitting from its professional services business in 2016, which formed the new business Conduent, and the failed merger with FujiFilm in 2018. Xerox relies on a dying business for the bulk of its sales and profit. It sells and services copy machines and printers, primarily for corporations. But sales are falling, declining for the past seven quarters.

HP announced plans to reduce headcount by as much as 9,000, or 16% of its 55,000 employees. The staff reductions, through layoffs and voluntary early retirement, are expected to be completed by the fiscal year 2022. In June 2018, the company laid off 5,000 employees over several months.

HP's struggles in the printer and printer supplies businessWhile HP appears to be holding its own in the PC space — both Gartner and IDC place HP Inc. in second place behind Lenovo for unit shipments as of this 2019 Q2. HP’s ongoing struggles in the printer and printer supplies business, where HP has long been the market leader, has been under stress from third-party suppliers selling toner and ink at significantly lower prices. Reports are that HP’s printer business accounts for a whopping 75% of its total profits and roughly half of its total revenues.

Xerox started in 1906 as the Haloid Photographic Co. The photographic supply company in Rochester, NY, paved its way to mega-success in March 1960, when it shipped its first office copier. The Haloid Xerox contraption was the size of two washing machines and weighed 648 pounds. It also occasionally caught on fire. The Xerox copier’s core technology -— a process called xerography, invented by Chester Carlson — is still widely used in copy machines five decades later.

HP traces its origins to 1938 when Bill Hewlett and Dave Packard rented a garage in Palo Alto, CA. That year, they invented their first product: the HP Model 200A, an audio oscillator used to test sound equipment. The company became the pioneer of Silicon Valley, building its first computer in 1966 and the famous HP-35 in 1972 — the world’s first hand-held scientific calculator. Hewlett-Packard, split into two companies in 2014. HP Inc. got printers and PCs. HP Enterprise got servers and enterprise software.

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Marketwatch has some good data on why these firms are planning to hook up. They write that globally consumers will print 210 billion pages, down 20% from 2015. In 2018, U.S. consumers printed an average of 38.4 pages a month, down 40 pages per month in 2017. In addition to printing less, U.S. consumers have purchased 11% fewer inkjet printers so far in 2019.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.