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Are You Ready for the Metaverse

Are You Ready for the MetaverseThe metaverse is a vision of what the tech bros (think biased stakeholders with a personal interest in the success of the metaverse Sam Bankman-Fried and Elon Musk) want the next iteration of the internet to be. Their vision of the metaverse is a collection of interconnected virtual worlds. The virtual worlds are shared immersive, persistent, 3D virtual spaces. In this metaverse, they believe humans can experience life in ways they could not in the physical world (of course for money). McKinsey predicts that the metaverse can generate up to $5 trillion by 2030.

CNN Russian dairy farmers gave cows VR goggles with hopes they would be happier and make better milk The Verge has a more cynical vision. The “metaverse” lets companies dodge negative baggage associated with social media. “As long as you can make technology seem fresh and new and cool, you can avoid regulation,” researcher Joan Donovan told The Washington Post. “You can run defense on that for several years before the government can catch up.

The Metaverse requires improvements

Despite the media hype that the metaverse has received, it still requires improvements to become a reality. A recent survey by network gear maker Ciena found that 71% of professionals can see the metaverse becoming part of existing work practices in the next two years. The study also found that businesses see problems getting into the metaverse. They stated “... unreliable network performance and associated costs were cited as the top concerns holding organizations back …” Daniel Pimental, from the University of Oregon, explains that advances in several technologies are needed to make the metaverse real. He explained, “… advancements in artificial intelligence – computer vision – blockchain technology, and increased bandwidth with 5G connectivity, will form the foundation…

It needs better networks

Loading spinnerOur current networks won’t work. They take too long to deliver data. Dan Rampton of Meta says the metaverse experience will need a customer latency of less than 20 milliseconds. Latency is the delay when moving data from one place to another. In the metaverse, latency is the total delay of signal between the user and the data center that is controlling the metaverse experience. Are you old enough to remember the dreaded “buffering” screen? PCMag found that the best 5G latency in 2022 ranged from 39 – 47 milliseconds from the major carriers. Doug Dawson put the 10-20 millisecond latency into context.

  • Transmission delay is the time required to get packets from a customer to be ready to route to the Internet. He cites some of his clients who say that the latency on their fiber network typically ranges between 4 and 8 milliseconds. Cable systems are slower and can approach the 20 ms limit. Older technologies like DSL have much larger latencies. Low-orbit satellite networks, will not be fast enough to meet the 20 ms goal established by Meta. Some wireless technologies also have low latency as long as there aren’t multiple hops between a customer and the core.
  • The Next Generation Mobile Networks Alliance says that 5G networks should offer 10ms latency in general.
  • Processing delay is the time required by the originating ISP to sort between all of the packets received from users and route each appropriately.
  • Propagation delay is due to the distance a signal travels. It takes a lot longer for a signal to travel from Tokyo to Baltimore than it takes to travel from Baltimore and Washington DC.
  • Queuing delays are the time required at the terminating end of the transmission. Since a metaverse connection is almost certainly going to be hosted at a data center, this is the time it takes to receive and appropriately route the signal to the right place in the data center.

Bach Seat - Latency

The Metaverse needs to be better

Forbes - Five Ways The Metaverse Is Impacting CorporationsThe metaverse’s virtual environments will require high-end computers, gaming consoles, and VR headsets. These can be expensive. In 2021, Bill Gates noted that most people don’t have VR goggles and motion capture gloves to accurately represent their expression, body language, and the quality of their voice. Harvard‘s Eileen McGivney writes:

The hardware that is currently used to access metaverse experiences, like VR headsets, are not affordable and are difficult to wear for many people from groups who are underrepresented in the technology industry.

People with mobility issues will find navigating a real-time 3D avatar in the metaverse frustrating. Ms. McGivney offers some examples like people with limited mobility in their hands who will struggle with controllers. Others might have difficulty if they wear glasses. Also, most current headsets can’t be worn over head coverings or many hairstyles, like religious headscarves and natural Black hairstyles.

The metaverse is expensive

Acquiring the hardware to get on the metaverse can be expensive. Head-mounted devices (HMDs), can range from a DIY Google Cardboard that requires the user to provide a mobile phone to the Meta Quest 2 – formally known as Oculus Quest 2 which costs $1500. Mid-range devices are pricey, the HTC Vive costs $569, and the Valve Index VR costs $999.

There is no search engine in the metaverse. There is no way to find out more about what the content creators are sending you. The cost of creating content for the metaverse will keep many from presenting information that the big content creators don’t want out there. The cost to develop a metaverse social app is estimated to cost $25,000-$400,000 according to the marketing firm Appinventiv.

Interoperability

There is no unified metaverse. Companies are developing their vision of the metaverse in a vacuum. Major players are developing their own technology for the metaverse.

Then there’s the need for interoperability. Interoperability will allow you to take virtual items like clothes or money from one platform to another. Many experts believe this is vital for the metaverse to work. Most VR software is based on a “virtual world generator,” which is from a specific VR headset vendor. This kit provides the basic programs, drivers, data, and graphic-rendering libraries. There will be legal and commercial challenges too, apart from figuring out who will act as the police in the metaverse.

Cybersickness

Cybersickness in Virtual Reality Versus Augmented Reality There are real-world concerns about physical and mental health in the metaverse. There are physical risks from tripping or falling while wearing metaverse headsets. But people are also reporting symptoms of “cybersickness.” Cybersickness is described as unpleasant symptoms caused by being in the metaverse. Symptoms include:

  • Nausea (sweating, difficulty concentrating, stomach awareness),
  • Oculomotor disturbance (headache, eyestrain, blurred vision), and
  • Disorientation (dizziness with open and closed eyes, vertigo).

These are caused by the delay between actual head movements and the generated image.

Mental health risks 

There are also mental health risks. Because VR provides a much more realistic experience than watching something on a computer screen, the emotional and mental impacts are more intense. Plus, all the downsides of the current internet like violent pornography, the black market, sex trafficking, and criminal activities are magnified in VR.  Finally, people who are immersed in digital worlds often are doing so at the expense of exercising, breathing fresh air, and socializing physically.

The metaverse must be private

The metaverse must be privateDespite the promise of the metaverse, there remain risks. As Charlie Bell, Microsoft’s executive vice president of security pointed out in a recent blog post: “The problems of yesterday’s and today’s internet—impersonation, attempts to steal credentials, social engineering, nation-state espionage, inevitable vulnerabilities—will be with us in the metaverse.” Harvard’s McGivney concurs, “Many of these technologies are also designed in a commercial environment that prioritizes profit over things like data privacy

The metaverse is being developed by corporations whose business
models rely on collecting an increasingly detailed and wide range of data on every user. The technologies can track people’s
movements (e.g., movement, eye tracking) and emotions. The data collection will create a “motion signature.” A motion signature will connect some tracking data to a name, for example, now tracking data in many other places are attached to the same name. This increases the effectiveness of threats based on the inference of protected health information from tracking data.

Is that your boss

Microsoft warns that in the metaverse, fraud, and phishing attacks targeting your identity could come from a familiar face – literally. A metaverse attacker can create an avatar who impersonates a coworker, or a teller in a virtual bank lobby asking for your information. It could be an impersonation of your CEO inviting you to a meeting in a malicious virtual conference room.

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TNero connected to the Matrixhe dystopian vision of a future where we are constantly connected to the metaverse to feel good is looming. Elon Musk’s implanted brain-machine interface Neuralink, can link the metaverse directly to a user’s mind which can cause the release of dopamine. Research shows that the brain may eventually begin to rely on that experience to release dopamine and feel good. As a result, people can become addicted to the metaverse to feel “normal.”

I agree with Scientific American. Given the world’s unpredictability, I have a hard time ruling out the possibility that an unholy alliance of big tech and the military will foist an implant-enabled metaverse on us. After all, as the real world gets scarier, the metaverse might become more and more appealing. In our frightening future, the metaverse, not religion, might serve as the opiate of the masses.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

No More Facial Recognition From IBM

Updated 06/19/2020 – Redmond is reporting that the ACLU has uncovered evidence (PDF) that Microsoft was pursuing sales of its facial recognition technology after its vow to stop selling the software. The ACLU says Microsoft continued to pursue sales to the U.S. Drug Enforcement Administration (DEA) six days after the announcement. Microsoft president Brad Smith claimed the firm would stop selling facial recognition tech to U.S. police agencies until there is a national law in place that’s “grounded in human rights.”

The article calls MSFT’s Smith’s “stand” last week “as a bit hollow or misleadingly narrow” and “opaque transparency.”

Updated 06/12/2020 – CNN is reporting that Microsoft has fallen in line with IBM and Amazon. It has announced it will not sell facial recognition technology to police departments in the United States, at least until there is a federal law to regulate the technology.

Following IBM’s stand, Amazon has announced it will stop providing its facial recognition technology to police forces for one year.  TechCrunch makes the point that the Amazon announcement did not say if the moratorium would apply to the federal government. Amazon also did not say in the statement what action it would take after the yearlong moratorium expires.

Both firms are calling for national regulation of the tech. As I predicted below.

No More Facial Recognition From IBMIBM has made a step in the right direction in the fight against structural racism. IBM CEO Arvind Krishna sent a letter to the U.S. Congress citing concerns that artificial intelligence (AI) facial recognition software could be used for mass surveillance and racial profiling. As a result, IBM will no longer sell general-purpose facial recognition or analysis software.

IBM facial recognition changes

The company is not abandoning facial recognition. Reuters cites an IBM source that says, IBM will “no longer market, sell or update the products but will support clients as needed.” As Engadget points out, the move comes in the midst of protests over police brutality and discrimination capped by the apparent murder of George Floyd by Minneapolis police officers.

The use of AI and facial recognition has a history of privacy and bias problems. In 2019, Pew Research reported that  50% of U.S. adults said they did not trust tech companies to use facial recognition responsibly. 27% of the same group did not trust law enforcement agencies to use facial recognition responsibly. There are good reasons for the distrust of facial recognition. Many reports have found that facial recognition systems can be biased. They have systemic bias’ against non-whites and women. This is particularly true if the training data includes relatively few people from those groups. 

The Verge documents some of the defacto bias’ in facial recognition. In 2018, AI researchers Joy Buolamwini and Timnit Gebru, Gender Shades project was the first to reveal the extent to which many commercial facial recognition systems (including IBM’s) were biased. This work led to mainstream criticism of these algorithms and ongoing attempts to address bias.

Clearview AI Inc., facial recognition software identifies people by comparing their faces with 3 billion images many scraped from social media sites. Clearview took the images from Facebook, YouTube, and Venmo without notifying the people. The facial recognition tool is widely used by private sector companies and law enforcement agencies. Clearview has since been issued numerous cease and desist orders and is at the center of a number of privacy lawsuitsFacebook was also ordered in January 2020 to pay $550 million to settle a 2015 class-action lawsuit over its unlawful use of facial recognition technology.

The Verge points out that IBM is not without a share of the blame. IBM was found to be sharing a training data set of nearly one million photos in January 2019 taken from Flickr without the consent of the subjects. IBM told The Verge in a statement at the time that the data set would only be accessed by verified researchers and only included images that were publicly available. The company also said that individuals can opt out of the data set.

A December 2019 NIST study found:

empirical evidence for the existence of a wide range of accuracy across demographic differences in the majority of the current face recognition algorithms that were evaluated.

 

Amazon’s facial recognition software 

Notably, NIST’s study did not include Amazon’s facial recognition software Rekognition. Rekognition, has also been criticized for its accuracy. In 2018, the ACLU found that Rekognition incorrectly matched 28 members of Congress to faces picked from 25,000 mugshots.

Despite Amazon’s system providing what the ACLU called a disproportionate number of false matches of congress embers of color, Amazon posted a statement expressing concern over the “inequitable and brutal treatment of Black people in our country.” But the richest man in the world Jeff Bezos and his company are part of the problem. Amazon is profiting off racial profiling of Black people by police.

Amazon has built a nationwide surveillance network. The surveillance network of our homes and communities uses Amazon Ring cameras and its Neighbors app. The company collects the images and then handed its data over to the police. 

What Amazon does with the data:

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Mr. Krishna should be applauded for his public stand. But call me cynical – this is also about business. Morgan Stanley predicts that AI and automation will be a one trillion dollar industry by 2050. Change is coming and big tech – IBM, MSFT, GOOG, FB are trying to get in front of it. The titans are pushing for reform – not abolition for two reasons.

First, they want to use new regulations as a barrier to entry into this market. They want to upstarts like Clearview AI and 45+ other small to multi-national firms who may have new ideas out of the $1T market.

Second – Big tech knows they can buy the politicians in DC cheaper than having to fight off regulations in 50 different states. Big business has done this time and again. they will sit in front of a congressional hearing – say mea culpa and maybe Congress will pass some lame regulation that the lobbyist wrote. Nothing will change because there is too much money on the table to do the right thing to stop the structural racism that led to George Floyd’s death.

Stay safe out there!

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Cornoravirus Will Make the PC Market Sick

Cornoravirus Will Make the PC Market Sick2019 was the first year of positive growth in the PC market since 2012. But tech prognosticator International Data Corporation (IDC) slashed its 2020 forecast for PC shipments. The Framingham, MA-based market researcher believes the Cornoravirus (COVID-19) effect on global supply chains will cut PC shipments in 2020 by 9%, with total shipments reaching 374.2 million for the full year.

novel coronavirusThe big drops in shipments are expected in the first half of the year, with a decline of a little over 8 percent in Q1 and nearly 13 percent in Q2. Linn Huang, an IDC research vice president, wrote in a presser.

We have already forgone nearly a month of production given the two-week extension to the Lunar New Year break and we expect the road to recovery for China’s supply chain to be long with a slow trickle of labor back to factories in impacted provinces until May when the weather improves … Many critical components such as panels, touch sensors, and printed circuit boards come out of these impacted regions, which will cause a supply crunch heading into Q2.

IDC’s definition for PCs includes desktops, notebooks, workstations, and tablets. Before the coronavirus appeared, IDC was already expecting a difficult year for PCs. 2020 sales figures had to overcome last year’s boost from the Windows 7 replacement cycle. Despite the drop in PC shipments for 2020, IDC’s long-term forecast remains slightly positive as global shipments are forecast to grow to 377.2 million in 2024

The sales decline is driven by a lack of inventory as the Chinese government ordered Foxconn and others factories to shut down in some cases until March halting production of not just finished products, but also parts and components needed for those items. The NYT reports that slightly over half the country’s population is under various kinds of lock-down. FierceElectronics reports there are already product shortages shown up.

  • The Apple (AAPL) iPad Pro tablet has limited availability at stores in the U.S., Australia, and Europe.
  • Tech product shortagesSome Facebook (FB) Oculus virtual reality headsets are “unavailable.”
  • HP‘s (HPQ) website says some Envy, Pavilion, and Slim desktop computers are out of stock.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Son of Facebook Phone

Son of Facebook PhoneThe tech world never learns from its mistakes. Rumors are that data-leaker Facebook is combining two bad ideas, software from Windows NT with FB hardware. The Verge reports that Facebook is developing its own operating system. Facebook’s effort is being led by Mark Lucovsky, who co-authored the Windows NT operating system.

Could the FB OS be the greatest thing since?The reports say the FB OS could be used on Facebook’s hardware products. Oculus, Portal, and forthcoming augmented reality glasses, code-named “Orion,” currently run on a modified version of Google’s Android. FB wants to reduce or remove entirely the control GOOG has over its hardware.

Ficus Kirkpatrick, who heads Facebook’s AR and VR group hedges his bets, he told The Verge “it’s possible” that future FB hardware won’t rely on Google’s software. Facebook’s head of hardware, Andrew Bosworth is more definitive, “… we’re gonna do it ourselves.

Facebook phone crashed and burned almost immediately.The Verge points out that Facebook’s last attempt at producing its own OS did not go so well. The Facebook phone, or, more precisely, the Facebook phone mobile operating system, crashed and burned almost immediately. Unveiled in 2013, Mark Zuckerberg promised the $99 device would “turn your Android phone into a great social device.

It didn’t exactly work out that way. Instead, shortly after the Facebook phone went on sale, the price dropped to 99 cents. The operating system was called out as mediocre, and early adopters complained that it was counter-intuitive and hard to — of all things — place a phone call. By 2014, the New York Times reported that Facebook had disbanded the mobile OS engineering team.

The FB mobile OS attempt resulted in a forked version of Android that ran on an HTC produced phone back in 2013. Flooding a phone with Facebook’s social feed was wildly unpopular even back before Facebook’s brand was tarnished with numerous privacy scandals. Facebook will have an uphill battle on its hands if it wants people to give its software another shot.

For those with short memories FB has leaked nearly 1 billion personal data records that we know about since 2018:

The idea of another FB OS gets even scarier when you add the legacy of Windows NT on top of FB’s lack of respect for its user privacy. The for uninitiated, Windows NT was released in 1993. It was Microsoft’s first foray into a network operating system (NOS). WinNT had a number of issues that made the Blue Screen of Death (BSOD) a household phrase.

Blue Screen of DeathA blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to crash and stop working. The only thing Windows can do at that point is to restart the PC. This can lead to data loss, as programs don’t have a chance to save their open data. FB has put Mark Lucovsky, who co-authored the Windows NT operating system in charge of writing the FB OS. Some of the more notable problems with WinNT included,

  • Allowing the default user to run at admin/root privilege without a password.
  • Noted cryptographer Bruce Schneier, noted that part of Windows NT 4.0 is so broken it can’t be fixed with patches. Schneier said, “Last time they released a fix, it broke so many other parts of Windows NT.”
  • WinNT did not support USB.
  • NTVDM (also known as Windows on Windows, or WOW) that blocked access to the hardware so that legacy applications would run as though on a DOS computer, except without access to protected areas of memory. This resulted in a substantial number of applications simply did not work.

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People back then perhaps thought better of letting Facebook on their phones. Toward the end of the decade, it seems we’ve come full circle

The rumor mill also says Facebook is working on a brain control interface for its devices, which could allow users to control them with their thoughts. But of course, that also means that FB could have access to the user’s brain – and sell their thoughts and then your brain will throw a BSOD, and will you have to reboot your brain to recover.- I’m just saying……

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

EULA – The Biggest Lie on the Web

EULA - The Biggest Lie on the WebTuesday, January 28, 2020, is international Data Privacy Day (DPD). The purpose of Data Privacy Day is to raise awareness and promote privacy and data protection best practices. One privacy best practice is to actually read the end-user license agreements (EULA) that come with everything you download from the Internet.

ead the end-user license agreements (EULA)If you can’t wade through the legal gibberish telling you they are going to sell all your data to someone you never heard of? I don’t blame you – two law professors analyzed the terms and conditions of 500 popular U.S. websites and found that more than 99% of them were “unreadable,” far exceeding the level most American adults read at but are still enforced. The researchers wrote that the average readability level of the EULA agreements they reviewed was comparable to articles in academic journals – take a look at “Terms of Service; Didn’t Read (ToS;DR).

EULA grades

ToS;DR is a project started to help fix the “biggest lie on the web”: almost no one really reads the terms of service we agree to all the time. The service grades website EULA’s from Amazon to Zappos from A (best) to E (worst) once a comprehensive list of cases has been reviewed by volunteers. Some of the ratings are:

  • grades websites from Amazon to ZapposA – The best terms of services: they treat you fairly, respect your rights, and will not abuse your data.
  • B – The terms of services are fair towards the user but they could be improved.
  • C – The terms of service are okay but some issues need your consideration.
  • D The terms of service are very uneven or there are some important issues that need your attention.
  • E The terms of service raise very serious concerns.
  • No Class Yet ToS;DR has not sufficiently reviewed the terms yet.

Here are the privacy ratings of the FAANG largest websites according to ToS;DR:

There are a few sites that respect users privacy and get a Class A rating from ToS;DR:

  1. DuckDuckGo search engineDuckDudkGo (Search engine),
  2. Kolab Now (Email/groupware),
  3. SeenThis (Advertising),
  4. WindowsLogic Productions (Software developer).

Other well-known sites with ToS;DR ratings:

  1. IMDb = Class C,
  2. YouTube = Class D,
  3. Twitter = Class D,
  4. Stack Overflow Class E.

You can download the ToS;DR:browser extensions here.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.