Tag Archive for Personally identifiable information

Internet of Things

Internet of ThingsOnce upon a time, back in 2005, there was a time when “using the Internet” always meant using a computer. Today getting on the Intertubes is an expected feature for many devices. The next digital frontier is the physical world, where the “Internet of Things.” The Internet of Things will bring an online ability to objects.

Twine Sensor Connects Household Objects to the Internet

Twine Sensor Connects Household Objects to the Internet Tested.com notes a Kickstarter project from two MIT Media Lab alums who developed a way to make the Internet of Things more available. A small, durable “Twine” sensor listens to its environment and reports back over Wi-Fi. The creators hope their new product will let regular users, even those without programming knowledge, digitally manage their surroundings.

A basic Twine unit senses temperature and motion, but other options like moisture detection, a magnetic switch, and more can be added using a breakout board. The various sensors and built-in Wi-Fi can be powered by either a mini-USB connection or two AAA batteries, which will keep it running for months. Twine readings get wirelessly loaded into the appropriately named Spool web app, where users can set simple if-then triggers that create SMS messages, tweets, emails, or specially configured HTTP requests.

For a donation of $99 or more will get you a basic unit when they ship in March.

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THE SMART FRRRIDGE. Chilly Forecast for Internet Frrridge

Internet FridgeThe Smart Frrridge is a new version of the familiar kitchen apparatus. According to Medienturn the new fridge comes with a built-in computer that can be connected to the internet. It is one of a growing class known as “Internet appliances” that include not only smartphones but also web-enabled versions of typical household appliances.

The refrigerator keeps an eye on the food in it by using RFID technology, a digital camera, and image processing. These technologies allow the fridge to keep track of what’s in it, how long has this been there, should it be trashed?

To keep in contact with the Smart Frrridge all you have to do is to pick up your mobile phone and call. It will be able to suggest a menu that uses the foods inside and generate a shopping list of the missing ingredients and place the order online.

The Smart Frrridge cab also be used to watch television, listen to music, to take a photograph, save it to an album, or post it to a website, or send it to an email recipient. The comes with a docking station you can just dock in your Apple (AAPL) iPod or iPhone and start using all your favorite cooking apps.

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SCADA: How Big a Threat?

Cyber attackerThere are reports of two recent cyber attacks on critical infrastructure in the US. Threatpost says the hacker who compromised the water infrastructure for South Houston, TX, said the district used a three-letter password, making it easy to break in.

There are also reports that a cyberattack destroyed a water pump belonging to a Springfield, IL water utility. There are mixed reports that an attacker gained unauthorized access to that company’s industrial control system.

According to DailyWireless, Supervisory Control And Data Acquisition (SCADA) software monitors and controls various industrial processes, some of which are considered critical infrastructure.

Researchers have warned about attacks on critical infrastructure for some time, but warnings became reality after a highly complicated computer worm, Stuxnet, attacked and destroyed centrifuges at a uranium enrichment facility in Iran.

German cybersecurity expert Ralph Langner found Stuxnet, the most advanced worm he had ever seen. The cybersecurity expert warns that U.S. utility companies are not ready to deal with the threat.

In a TED Talk Langner stated that “The leading force behind Stuxnet is the cyber superpower – there is only one, and that’s the United States.”

In a recent speech at the Brookings Institution, he also made the bigger point that having developed Stuxnet as a computer weapon, the United States has in effect introduced it into the world’s cyber-arsenal.

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New NIST Report Sheds Some Light On Security Of The Smart Grid

NISTDarkReading reports the National Institute of Standards and Technology (NIST) released a report (PDF) by the Cyber Security Coordination Task Group. The report from the Task Group which heads up the security strategy and architecture for the nation’s smart power grid includes risk assessment, security priorities, as well as privacy issues.

The smart grid makes the electrical power grid a two-way flow of data and electricity allows consumers to remotely monitor their power usage in real-time to help conserve energy and save money. DarkReading says researchers have raised red flags about the security of the smart grid. Some have already poked holes in the grid, including IOActive researcher Mike Davis, who found multiple vulnerabilities in smart meters, including devices that don’t use encryption nor do they authenticate users when updating software. He was able to execute buffer overflow attacks and unleash rootkits on smart meters.

Tony Flick, a smart grid expert with FYRM Associates, at Black Hat USA talked (PDF) about his worries over utilities “self-policing” their implementations of the security framework. “This is history repeating itself,” Mr. Flick said in an interview with DarkReading.

According to DarkReading, the report recommends smart grid vendors carry out some pretty basic security practices:

  • Audit personally identifiable information (PII) data access and changes;
  • Specify the purpose for collecting, using, retaining, and sharing PII;
  • Collect only PII data that’s needed;
  • Anonymize PII data where possible and keep it only as long as necessary;
  • Advanced Metering Infrastructure (AMI) must set up protections against denial-of-service (DoS) attacks;
  • Network perimeter devices should filter certain types of packets to protect devices on an organization’s internal network from being directly affected by denial-of-service attacks;
  • The AMI system should use redundancy or excess capacity to reduce the impact of a DoS;
  • AMI components accessible to the public must be in separate subnetworks with separate physical network interfaces;
  • The AMI system shall deny network traffic by default and allows network traffic by exception;
  • Consumers’ access to smart grid meters be limited. Authorization and access levels need to be carefully considered.
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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Copier Security Best Practices

Copier Security Best PracticesMulti-function printers (MFP) can scan, copy, fax, and print. The lowly office copier can now send emails, host web-based administrative pages, and even tell you when the ink is low. While doing all that, MFPs can store image files on onboard hard drives, which can contain sensitive, personally identifiable information (PII). Compliance with standards/laws such as PCI-DSS, HIPAA, Sarbanes Oxley, state privacy laws, etc., may force MFPs to be secured.

MFP printer SecureState suggests some general questions to ask when trying to understand the criticality of these copier systems and to show some due diligence:

• Are these devices accessible on the network? If so, how is “Administrative” access controlled?
• How long are the image files retained on these systems?
• If the copier is compromised, can the attackers capture sensitive data?
• If a hard drive fails, does the replacement process follow the usual standard for securely destroying the disk?
• What are some of the services enabled on these devices? Is there an administrative website, SNMP client, or SMTP server? How about the accounts and passwords of the administrative websites; are they set to default accounts and passwords?

SecureState says If you answered “No” or “I don’t know” to these questions, some of the issues more than likely need to be addressed.

Just like any network appliance, MFPs and other print devices are small computers connected to the network that have memory, storage, processors, an operating system, and full-fledged web servers. These devices can hold sensitive information. Before that old printer is decommissioned, ensure the copier hard drive is securely wiped. If the existing device does not have advanced security options such as disk encryption or immediately overwriting data, the hard drive should be removed and securely wiped or destroyed separately before being decommissioned.

Recommended best practices

Recommended best practices for multi-function printers and copiers with disk drives:

  • Review vendor security configuration guides
  • Develop a standard configuration and check regularly
  • Enable immediate image to overwrite and schedule regular off-hours overwrite (DoD 3 pass)
  • Enable encryption (minimum 128-bit AES)
  • Use encryption and secure protocols such as IPSec, SSL, and SNMPv3 if network-enabled.
  • Regularly review copier vendor security bulletins.
  • Enable authentication and authorization (if possible, use network credentials)
  • Change admin password regularly
  • Enable audit log and review periodically
  • Treat network-enabled devices like any other computer on the network
  • Purchase a device that has an EAL2 Common Criteria certification

If the copier processes restricted data, it MUST have encryption and image overwrite. For devices that process restricted data but do not have the necessary security features:

  • Data destructionIf possible, buy the required security modules and enable the features.
  • If security features cannot be purchased or enabled, replace the copier as soon as appropriate and have the hard drive removed and destroyed.

By Copier Vendor

XeroxXerox—Newer Xerox (XRX) devices have security features that often need to be turned on. For more information, see the Xerox Information Security Guides.

RicohRicoh—Security options for Ricoh’s (7752) have to be purchased separately. For more information, see the Ricoh Common Security Features Guide (PDF).

CanonCanon—Security options for Canon (CAJ) devices must be purchased separately. For more information, see Canon Security Solutions for iR and iP Devices (PDF).

HP – All HP (HPQ) multi-function printers have hard drives.

  • HPThere is a disk-wipe utility for all MFPs.
  • This utility is not installed by default and must be downloaded from HP.COM. It is protected by an admin account and password.
  • The admin can configure the utility to do a printer disk wipe daily.
  • Some non-MFP HP printers may have hard drives. These printers will have an occupied EIO card (with a resident hard drive) in the slot next to the network card. Viewing the printer’s external case, this EIO card should be physically evident.
  • Third-party disk wipe utility cannot be used against HP MFP hard drives without removing the drive from the card, which is likely to damage the card and, possibly, the hard drive.
  • Non-MFPs with hard drives are rare and may be purchased for particular purposes.
  • Non-MFPs with hard drives and network connections can be remotely disk wiped. Non-MFPs with a hard drive but without a network connection need to be handled by HP.
  • The agreements should include a defective media retention provision for leased HP printers that permits the lessor to keep the hard drive before releasing the printer.
  • The WebJetAdmin tool, downloadable from HP.COM, can scan a network subnet and identify HP printers (and non-HP printers if the tool has an MIB for the non-HP printer).
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Richard Nixon

All they focused on was the costs; they did not ask any of the due diligence questions pointed out in this post. They had no plans on wiping the HDDs on the 12 networked copy/scan/print Ricohs. It is pretty clear that all the info on the HDDs was bound for South America or else on the secondary market, as I wrote about here.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Facebook Privacy Fail Again

Facebook Privacy Fail Again -Updated 11-01-10- Facebook has completed its internal investigation into reports from The Wall Street Journal that Facebook applications were violating its user privacy. The WSJ says FB is sharing unique user IDs with advertising agencies and data collection companies. According to the firm’s blog, some developers were sharing Facebook UIDs with data brokers for a fee, “this violation of our policy is something we take seriously,” Facebook engineer Mike Vernal wrote in the corporate response.

The Social Networker is reportedly taking action against developers who violated the Facebook policies by “instituting a 6-month full moratorium on their access to Facebook communication channels, and we will require these developers to submit their data practices to an audit in the future to confirm that they are in compliance with our policies” according to the corporate blog.

The blog also states that Facebook has struck a deal with Rapleaf (Which I wrote about here), the data-mining firm that has tied Facebook ID information collected by Facebook applications to a database of Internet users it sold. “Rapleaf has agreed to delete all UIDs in its possession, and they have agreed not to conduct any activities on the Facebook Platform (either directly or indirectly) going forward.”

Last May Facebook was caught using “referrers” to send users’ ID information to advertising agencies every time the users click on ads. In response, the social networker changed some of the code that allowed this and issued a half-hearted apology. Now, the Wall Street Journal has found that third-party applications or “apps” on Facebook have been guilty of the same thing.  The WSJ says the privacy breach affects tens of millions of Facebook app users, including people who set their profiles to Facebook’s strictest privacy settings.

Facebook logo“Apps” are pieces of software that let Facebook’s 500 million users play games or share common interests with one another. The company says 70% of users use apps each month. The WSJ found that all the 10 most popular apps on Facebook were transmitting users’ IDs to outside companies including:

  • FarmVille,
  • Phrases,
  • Texas HoldEm,
  • FrontierVille,
  • Causes,
  • Cafe World,
  • Mafia Wars,
  • QUiz Planet,
  • Treasure Isle
  • IHeart.

The WSJ says that Zynga Game Network Inc.’s (ZNGA) FarmVille, with 59 million users has also been transmitting personal information about a user’s friends to outside companies.

The information being transmitted includes the unique “Facebook ID” number assigned to every user on the site. Since a Facebook user ID is a public part of any Facebook profile, anyone can use an ID number to look up a person’s name even if that person has set all of his or her Facebook information to be private. For other users, the Facebook ID reveals information they have set to share with “everyone,” including age, residence, occupation, and photos. The apps reviewed by the WSJ were sending Facebook ID numbers to at least 25 advertising and data firms, several of which build profiles of Internet users by tracking their online activities.

The Journal found that data-gathering firm, RapLeaf Inc., (Which I wrote about earlier) had linked Facebook user ID information obtained from apps to its own database of Internet users, which it sells. RapLeaf also transmitted the Facebook IDs it obtained to a dozen other firms including Google’s Invite Media, the Journal found.  “We didn’t do it on purpose,” said Joel Jewitt, vice president of business development for RapLeaf to the WSJ.

Facebook has again issued a statement that it will look into the matter and correct the code and has in the meantime disabled thousands of applications. According to the WSJ, the applications transmitting Facebook IDs may have breached their own privacy policies. Zynga, for example, says in its privacy policy that it “does not provide any Personally Identifiable Information to third-party advertising companies.” A Zynga spokeswoman told the WSJ, “Zynga has a strict policy of not passing personally identifiable information to any third parties. We look forward to working with Facebook to refine how web technologies work to keep people in control of their information.

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Mark ZuckerbergOnce again, Facebook has a user privacy breach on its hands. The social networker keeps promising to protect its customers’ personally identifiable information but never seems to get it right.

Perhaps the question Facebook users should be asking is does Facebook really want to protect their user’s privacy?

 

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.