Tag Archive for 2017

Avaya Goes Chapter 11

-Updated- 03-07-17 As predicted Avaya spun off its networking business. The lucky winner is Extreme. The presser from Extreme is here.

Avaya Goes Chapter 11In one of the worst-kept secrets in tech, Avaya has finally declared bankruptcy. The Santa Clara, CA-based communications company filed for chapter 11 protection on January 19th, 2017 in the U.S. Bankruptcy Court for the Southern District of New York. Reports are that Avaya faced an end of January deadline to reach agreements with creditors to address its $6.3 billion debt or potentially default.

Avaya logoThe company’s presser announcing the bankruptcy characterizes the decision to seek Chapter 11 as a necessary re-do on deals made a decade ago. The company was spun off from Lucent, a former AT&T unit, in 2000. Avaya went private in 2007 when private equity firms Silver Lake Partners and the Texas Pacific Group took over the firm for $8.2 billion. Avaya was set up as a leveraged buyout – loaded with debt. At the time the new owners said going private would help Avaya to accelerate product development. In 2009 Avaya scooped up the remnants of Nortel for $900m.

The Nortel acquisition added Ethernet switching and VoIP to Avaya’s portfolio. While the move added needed hardware to the Avaya portfolio the rest of the tech world started the shift towards software-as-a-service and the cloud. Avaya was not able to digest Nortel while taking on Cisco, Microsoft, and the cloud at the same time.

$6.3 billion debtAvaya was both late with VoIP and Unified Communications. Neither Microsoft nor Cisco were competitors in the TDM/PBX era. Cisco joined the race with VoIP and Microsoft then came along with Unified Communications. Both have tremendous enterprise penetration and brand recognition.

The pressure forced Avaya to consider selling its crown jewel, its contact center products to Genesys in 2016, in the hope it would raise some cash. When the deal with Genesys fell through, Avaya decided to file for bankruptcy. Avaya CEO Kevin Kennedy said in a statement, “…chapter 11 is the best path forward at this time.

In order to keep the lights on during the reorganization, the company has secured a $725 million loan underwritten by Citibank.

As part of its debt load, Avaya owes its pensioners $1.7 billion in unfunded pension liabilities. According to NoJitter Avaya will honor it obligations to maintain and continue the pension (as did GM in its reorganization).

Chapter 11 only impacts Avaya’s United States operations. In the rest of the world, the company is moving to assure customers and stakeholders that it’s business as usual.

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My experience is that the Avaya IP Office product is way over-priced, even in a bid environment. Why would anyone buy an Avaya Ethernet switch or access point when you can get a Cisco or an HP?

So what is to become of Avaya? One likely outcome is that all of the business units will be sold off to satisfy the creditors. The only thing left of Avaya will be a service organization to care for the huge installed base of orphaned Nortel and Avaya systems.

I know people are already getting calls from Cisco about replacing Avaya.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Should You Say Something in Meetings?

Should You Say Something in Meetings?Recently came across a post from Oisín Grogan, the “$200 Million Business Coach” about why people hate meetings. He says people hate meetings because:

  1. They don’t start on time.
  2. They don’t finish on time.
  3. What’s in the middle is a waste of time!

Should You Say Something?

He stresses the project manager running the meeting needs to keep people on point. Project team members should only talk about matters related to their roles. The sales manager should not talk about how production should be delivering. The team should talk about how to get tasks completed.

Coordination between different departments and roles is a vital function of meetings and Mr. Grogan says you’ll get more of your meetings if you keep people on point. To help address the issue, he developed a flow chart on how to decide when to and how to say something in a meeting.

WAIT infographic

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What do you think? Should this be handed out at project kickoff meetings to set the rules?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Blockchain Basics

Blockchain BasicsThis is the season for predictions. Many tech prognosticators say that 2017 will be the year for Blockchain. As an emerging technology, Blockchain is approaching what Gartner (IT) calls the Peak of Inflated Expectations – a period the analyst refers to as “when early publicity produces a number of success stories — often accompanied by scores of failures. Some companies take action; many do not.”

Transform digital banking and financeJust to prove the point, Business Insider claims blockchain has the capability to transform the world of digital banking and finance — and beyond. The author suggests that the complex technical nature of blockchain makes it difficult for people to fully grasp how the technology works. BI helps blockchain novices understand exactly what blockchain is and how it works.

Blockchain is a distributed database or ledger that allows companies to start trade digitally without the need for approval from a central authority. Because blockchains are distributed, an industry or a marketplace can use them without the risk of a single point of failure.

distributed ledgerThe ledger is the central part of a blockchain. The ledger is publicly available and shared among all parties within the network. It can’t be changed or tampered with, making it secure. The ledger keeps track of all the details of a transaction, including time, date, parties involved and the transaction amount.

The article examines how the most common blockchain application, a bitcoin transaction, works.

  1. Alice decides to buy bobbles from Bob’s Bead Boutique online.
  2. Bob’s Bead Boutique accepts bitcoin.
  3. Alice has a 3rd party bitcoin wallet set up to hold her digital funds.
  4. Bob at Bob’s Bead Boutique shares his unique numerical bitcoin address with Alice.
  5. Alice makes her payment to Bob’s Bead Boutique by signing it with the private key of her own address. The transaction is called a block.
  6. The block is broadcast to everyone within the peer-to-peer network.
  7. Users who verify the buyer’s block via a process called “mining” will be rewarded with bitcoins.
  8. To verify and validate the block, miners take information from the block and run it through an algorithm.
    The approved block is attached to the previous transaction in the network.
  9. Collectively all the transactions form a blockchain that cannot be altered making it permanent and transparent
  10. The transaction is verified and completed.

disruptive technologyBI claims that the most important aspect of blockchain is its versatility. The author claims that the disruptive technology has implications far beyond bitcoin. The article points out there are more than 100 blockchain projects spread across many industries. Here are some industries blockchain could disrupt.

Banking and Financial Services – Blockchain is more secure and efficient so financial processes powered by blockchain could save banks up to $20 billion dollars annually by 2022.

Healthcare – Blockchains could allow patients to securely share their health records across a vast network of healthcare providers more securely. Preventing many of the recent healthcare data breaches.

Music –  Blockchain could potentially be used to help prevent piracy in music while also increasing sales.

Insurance – Blockchain could allow wholesale insurers to overcome complex transactions that involve a large number of participants and increase efficiency in areas like documentation and claims management.

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The Brookings Institute correctly argues that Blockchain is a foundational technology, like TCP/IP, which enables the Internet. And much like the Internet in the late 1990s, we don’t know exactly how the Blockchain will evolve – but evolve it will.

Disruptive technologiesSimilar to the Internet, the Blockchain must also be allowed to grow unencumbered. This will need careful handling that recognizes the difference between the platform and the applications that run on it. TCP/IP empowers many financial applications that are regulated, but TCP/IP is not regulated as a financial instrument.

Disruptive technologies rarely fit neatly into existing regulatory considerations, but rigid regulatory frameworks have repeatedly stifled innovation.

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Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Is Your Battery Healthy?

Li-ion batteries need very different care and feedingLithium-ion batteries have been in the news lately for causing fires and explosions. Explosions have happened with e-cigarettes, hoverboards, and the Samsung Galaxy Note 7, which was banned from all flights by the FAA due to its explosion risk. Despite the risks, most of today’s most popular gadgets have a battery.

Is Your Battery Healthy?Fred Langa at Windows Secrets Newsletter posted an article on how to get the most out of the lithium-ion (Li-ion) batteries. Li-ion batteries need very different care and feeding than the nickel-cadmium (Ni-Cd) and nickel-metal-hydride (Ni-MH) batteries used in earlier devices. Proper care of a Li-ion battery can result in as much as 15 times longer service life than with an improperly cared-for battery.

Steps to extend the battery service life

The article does not cover ways to get more run time between recharges; those techniques are already well-known. Most portable devices offer ample manual and automatic power-saving modes and methods such as adjusting screen brightness, slowing CPU speed, and reducing the number of apps running.

15 times longer service lifeRather, the article focused on ways to extend the battery’s overall service life. Follow these five important tips, and you’ll help make sure that your Li-ion batteries will deliver long, full, safe service lives in your new portable devices.

Keep your lithium batteries cool

Heat is the number-one enemy of Li-ion batteries. Heat issues can be caused by usage factors such as the speed and duration of battery charging and discharging. The physical environment also matters. Simply leaving your Li-ion powered device in the sun or in an enclosed car, even if the device isn’t being used, can significantly reduce the battery’s ability to take and hold a charge according to the article.

battery capacity can be reduced by 50%.Li-ion batteries perform best at about normal room temperature (68F/20C). If the device warms to 86F/30C, its ability to hold a charge drops by about 20%. Mr. Langa says if the battery is used at 113F/45C — a temperature easily reached by devices that are working hard or that are in the sun, battery capacity can be reduced by 50%.

So if your device or battery becomes noticeably warm while you’re using it, the article recommends moving to a cooler place. If that’s not possible, try reducing the amount of power the device is using by turning off unneeded apps, reducing screen brightness, or activating the device’s power-saving mode.

Of course, you can turn the device fully off until its temperature returns to normal. For fastest cooling, remove the battery, if possible Windows Secrets recommends. The battery and the device will cool off faster if they’re physically separated according to the article.

Low temperatures aren’t as much of a worry. Low temps usually won’t cause any long-term damage, although a cold battery won’t produce as much power as it otherwise would. The power drop becomes very noticeable at temperatures lower than about 40F/4C. Most consumer-grade Li-ion batteries are essentially useless at temperatures below freezing.

If your Li-ion powered device becomes excessively chilled for any reason, don’t try to use it. The article says to leave it powered off and move it to a warm place until the device is at normal temperature. Once the battery warms to a normal temperature, so will its electrical performance.

Unplug the charger

Overcharging, leaving a battery connected to a too-Unplug the chargerhigh voltage source for too long, can reduce a Li-ion battery’s ability to hold a charge, shorten its life, or kill it outright according to the author. Most consumer-grade Li-ion batteries are designed to work at around 3.6 volts per cell but will accept a temporary overvoltage of around 4.2 volts while charging. Mr. Langa warns that if a charger outputs the higher voltage for too long, internal battery damage can occur.

In severe cases, Windows Secrets warns that overcharging can lead to what battery engineers delicately refer to as “catastrophic failure.” Even in moderate instances, the excess heat produced by overcharging will negatively affect battery life, as you saw in Tip #1.

High-quality chargers can work in concert with circuitry inside well-designed Li-ion-powered devices and their batteries, reducing the danger of overcharging by properly tapering off the charging current. The article says the simplest, can’t fail method is not to leave your Li-ion devices connected to any charger longer than needed.

These properties are quite different from those of older Ni-Cd and Ni-MH battery technologies, which did best when left on their chargers for as long as possible. That’s because those older battery types have a high rate of self-discharge; that is, they start losing a significant amount of stored energy the moment you take them off the charger, even if the device they power is turned off.

In fact, a Ni-Cd battery can self-discharge at a rate of 10% in the first 24 hours. The self-discharge curve flattens after that, but a Ni-Cd battery will still lose an additional 10–20% charge per month. Ni-MH batteries are even worse. Their self-discharge rate is about 30% higher than that of Ni-Cd.

But Li-ion batteries have a very low rate of self-discharge. A healthy, full, lithium battery will self-discharge at about only 5% in the first 24 hours off the charger — with only 2% or so per month after that.

It’s simply not necessary to leave a Li-ion device on the charger until the last possible moment. For best results and the longest battery life, unplug the charger when it or the lithium-powered device shows a full charge.

It’s also not necessary to give new Li-ion devices an extended charge before first use. (Ni-Cd or Ni-MH devices used to come with warnings to do an initial charge of anywhere from 8 to 24 hours.) Li-ion batteries are fully ready for use when the charger or the device reads 100% charge. No extended charging is needed.

Don’t deep-discharge your battery

Not all discharge cycles exact the same toll on a battery. Long and heavy usage generates more heat, putting more stress on the battery; smaller, more frequent discharges extend the overall life of lithium batteries.

Don't deep-discharge your batteryYou might think that a higher number of small discharge/recharge cycles would eat into the battery’s overall lifespan. That was true with older technologies, the author says it’s not the case with Li-ion. Battery specs can be confusing because most manufacturers count a full Li-ion charge cycle as whatever it takes to add up to a 100% charge. For example, three 33% discharge/recharge cycles equal one full-charge cycle, five 20% cycles equal a full charge, and so on.

In short, a higher number of small discharge/recharge cycles doesn’t reduce a lithium battery’s total available full-charge cycles.

Again, heat and stress from heavy discharges cut battery life. So try to keep your deep-discharge events to a minimum. Mr. Langa recommends that you don’t let your device routinely run down to zero charge (where the device turns itself off). Instead, think of the bottom 15–20% of battery capacity as a reserve — for emergency use only. Get into the habit of swapping in a fresh battery (if possible) or plugging the device into external power well before the battery is empty.

Slow and steady is best

Slow and steady charge/discharge is bestAs you now know, both fast discharging and fast recharging generate excess heat and exact a toll on battery life. Windows Secrets says if you’ve run a device long and hard, let the battery cool to room temperature before recharging it. Batteries won’t accept a full charge when hot. And when recharging, make sure your charger doesn’t make the battery become hot to the touch, a hot battery is a sign the charger is pumping too much current, too fast, through the battery.

Overcharging is more likely with chargers that are cheap, off-brand models; that use fast-charge circuitry; or that are wireless (inductive). These “dumb” chargers simply pump out current, accepting little or no feedback from the device being charged. Overheating and overvoltages can easily occur, damaging or even destroying the battery.

Fast chargers provide a useful charge to a drained battery in minutes and not hours. The author explains there are various approaches to fast-charging technology, and not all of them are compatible with all lithium batteries. Unless the charger and the lithium battery are specifically designed to work together, fast charging could cause overheating and overvoltages. Generally, it’s best not to use one brand of fast charger on a different brand’s device.

Wireless (inductive) chargers use a special charging mat or surface to restore a battery’s power. It sounds wonderfully convenient, but inductive charging always generates excess heat, even when it’s working normally.

Not only is the excessive heat produced by a wireless charger not good for lithium batteries, it also wastes energy. By its nature, inductive charging’s efficiency is always going to be lower than a standard charger’s. Mr. Lunga says that higher heat and less efficiency easily outweigh convenience.

In any case, the safest approach is to use only chargers sold by the OEM of your lithium-powered device. It’s the only way to be sure that the charger will keep temperatures and voltages within specs. The article recommends that if a OEM charger isn’t available, use a low-output charger that’s unlikely to pump damaging amounts of power into the device you’re charging.

One source of low-output, non-OEM charging that’s often available is the USB port on a standard PC. A typical USB 2.0 port provides 500mA (.5 amps) per port; USB 3.0 provides up to 900mA (.9 amps) per port. In contrast, some dedicated chargers will output 3,000-4,000mA (3-4 amps). The low amperage offered by USB ports will usually provide cool, safe charging of almost any Li-ion device.

If possible, carry a spare battery

carry a spare batteryIf your device allows for easy battery replacement, carrying a spare battery is cheap insurance. It will give you twice the run time. When the in-use battery approaches 15–20% charge, simply swap out the drained battery for a fresh, cool one — you get instant full power, with no heat worries.

A spare battery also allows for other benefits. For example, if you find yourself in a situation where the installed battery is running hot, you can swap out the hot battery to let it cool. Having two batteries should also eliminate any need to use fast chargers — you can charge the spare at a safe, slow rate while the other is in use.

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For more tips on how to keep your Apple iPhone battery in tip-top shape, check out this post from 2014.

Related articles

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Happy New Year

2017 …

 

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.