Tag Archive for Business

Taxman Still Coming

Updated 04-13-2010 It is being reported that the U.S. House has scheduled for April 15th consideration of the Taxpayer Assistance Act of 2010. The bill’s major provision would remove cell phones and similar telecommunications devices as listed property, effective for tax years beginning after 2009.

Ways and Mean member John Lewis (D-GA) was expected to introduce the bill. It would include several individual taxpayer assistance measures. As offsets to the bill’s cost of $411 million, it would expand the bad-check penalty to electronic payments and increase information return penalties.

Taxman Still ComingBy 2013 mobile phones will overtake PCs as the most common Web access device worldwide according to Gartner forecasts. The IT research firm says the total number of PCs in use will reach 1.78 billion in 2013. By 2013, the combined installed base of smartphones and browser-equipped enhanced phones will exceed 1.82 billion units. These devices will be greater than the installed base for PCs afterward.

Gartner logoDespite these projections, the U.S. Internal Revenue Service (IRS) continues to treat mobile phones as a luxury.  According to an article on Mobile Enterprise,  since 1989 IRS tax regulations have identified the cellphone as “listed property.” A listed property is an item obtained for use in a business but designated by the tax code as lending themselves easily to personal use.

Tax policy

According to the IRS, “unless the employer has a policy requiring employees to keep records, or the employee does not keep records, the value of the use of the phone will be income to the employee.” The IRS goes on to say, “At a minimum, the employee should keep a record of each call and its business purpose. If calls are itemized on a monthly statement, they should be identified as personal or business and the employee should retain any supporting evidence of the business calls. This information should be submitted to the employer, who must maintain these records to support the exclusion of the phone use from the employee’s wages.

On the other hand, if the phone is employee-owned there are different tax rules. The IRS says “the listed property requirements do not apply. Any amounts the employer reimburses the employee for business use of the employee’s own phone may be excludable from wages if the employee accounts for the expense under the accountable plan rules.”

In June 2009 the IRS proposed to tax up to one-quarter of an employee’s use of a work cellphone. However, the IRS has since decided to let Congress handle the matter. IRS Commissioner Doug Shulman announced on January 8, 2010,  the IRS is now taking a “wait-and-see” attitude. The policy leaves its current regulations in place until Congress passes new legislation. Shulman said on the C-Span’s “Newsmaker” program: “We’re quite hopeful Congress is going to act on this. In the meantime, we’re not doing anything special or moving forward with any initiatives. Our hope is that there will be legislation to clean this up.

Senator John Kerry (D-MA) sponsored the Modernize Our Bookkeeping In the Law for Employees – Mobile Cell Phone Act of 2009, (S. 144/H.R. 690). The bill would remove mobile devices from the listed property rule to exempt them from the tax. The House approved the bill during the last Congress but is still in committee in the current session.

CTIA response

The Cellular Telecommunications & Internet Association (CTIA) trade association welcomed the news. In a Jan. 11, 2010, prepared statement CTIA President Steve Largent said, “The existing rule is an anachronism and it can’t be saved simply by giving it a facelift. That’s why we are focused on continuing to secure congressional support for the Mobile Cell Phone Act, which enjoys broad bipartisan support on both sides of the Capitol. It is our hope that Congress act soon to help employers and employees alike by repealing this absurd, outdated rule.” According to CTIA, employees are still required to maintain logs detailing their business use on a mobile device. The IRS expects individuals to record the following items, according to the CTIA:

  1. the amount of such expense or other items,
  2. the time and place of the use of the property,
  3. the business purpose of the expense, and
  4. the business relationship to the taxpayer of the persons using the property.

The results of the stalled legislation have been predictable. The article cites the example of Rocky Mount, VA, which stopped issuing cellphones to employees. Town employees whose job requires 24×7 availability via cell phone are required to buy their own phone. They will be given a flat stipend for using the phone for work purposes. If employees do not keep careful records, despite paying for their own cellphones for business purposes they may not be able to claim the service as a business deduction. The article notes that “For a for-profit business, the designation of an item as ‘listed property’ has implications for depreciation deductions taken by the business and the computation of net income.”

How to comply with existing tax rules

To comply with existing tax rules, Thompson’s Employer’s Guide to Fringe Benefits Rules says employers must satisfy the onerous substantiation requirements. They do this by requiring annotated monthly statements from employees to support deductions and employee income exclusions. Or firms must treat the value of the benefits as wages for Federal employment tax purposes and report this value as wages on Forms W-2.

For practical reasons, Thompson says, some employers opt to reimburse employees for cell phone purchases on an after-tax basis. This would negate the employer’s ownership of the phones and the requisite fixed asset tracking that follows. Employers should also provide reimbursements of service and usage fees on an after-tax basis unless they collect annotated documentation from employees to substantiate the reimbursements. Employers should either collect all monthly statements from employees. Otherwise, they should require employees to maintain those records to effectively respond if the IRS inquires into the claims.

What should a firm do if they provide employees with cellphones?

  1. Assess your existing policies for corporate-issued smartphones, and require employees to keep records of each call and its business purpose.
  2. Regularly audit smartphone records and require employees to reimburse the company for all personal use.
  3. Consider whether an individual-liable model for the cellphone users in your enterprise would work.
  4. Get involved and contact your Senator or Representative and tell them to update the IRS code.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Personal Laptops at Work?

Personal Laptops at Work? CIO.com is reporting on a recent survey by Gartner which claims that 10% of a firm’s laptop computers are employee-owned. The research firm says that companies are starting to let employees use privately owned laptops for work purposes, according to a  survey of 500 IT managers in the U.S., U.K., and Germany. The IT managers said they expect that percentage to creep higher next year.

Gartner says that some employees like the trend because it means they can have more powerful laptops and newer designs than their companies’ IT departments offer. The survey found that 47% of workplaces have banned employee-owned PCs, 43% have policies that allow the use of employee-owned PCs for work-related purposes, and 10% have no policy on the matter.

Gartner believes this trend is popular with employers because of cost. When employees bring their own hardware to work, and the employer doesn’t pay for it or support it.

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Who was Gartner interviewing? What regulated firm (SOX, PCI, HIPPA, etc.) would allow unknown devices on their internal network. This trend needlessly exposes the company to malware and data theft risks. We encourage our clients to go in the opposite direction. We talk to them, write and enforce policies to ban personal devices like USB drives and iPods for the data theft risk. We also suggest they get control of their remote access and private email on the corporate network.

This really seems to be a lax policy in this age of cyber-crime because privately owned hardware could open the door for a hacker.

What do you think?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Techs Add Ads In Everything

The New York Times is reporting that Apple Computers has filed an application with the U.S. Patent and Trademark Office to patent to puts ads in everything. They  are working on a technology called “Advertisement in Operating System.” Advertisement in Operating System will display advertising on almost anything that has a screen of some kind: computers, phones, televisions, media players, game devices, and other consumer electronics.

The patent application claims the distinctive feature of the patent is it that doesn’t simply invite a user to pay attention to an ad — it also compels attentionApple’s (AAPL) technology, according to the NYT, can freeze the device until the user clicks a button or answers a test question to prove that he or she has dutifully noticed the commercial message. Because this technology would be embedded in the innermost core of the device, the ads could appear on the screen at any time, no matter what one is doing.

Within this new technology, Apple has developed what it calls an “enforcement routine” that makes people watch ads they may not want to watch. What the application calls the “enforcement routine” entails administering periodic tests, like displaying on top of an ad a pop-up box with a response button that must be pressed within five seconds before disappearing to confirm that the user is paying attention.

These tests “can be made progressively more aggressive if the user has failed a previous test,” the application says. One option makes the response box smaller and smaller, requiring more concentration to find and banish. According to the NYT,  the system can require that the user press varying keyboard combinations, the current date, or the name of the advertiser upon command, again demonstrating “the presence of an attentive user.” The system also has a version for music players, inserting commercials that come with an audible prompt to press a particular button to verify the listener’s attentiveness.

The Apple inventors, including Apple CEO Steve Jobs, whose name is the first listed on the application, say the advertising would enable computers and other consumer electronics products to be offered to customers free or at a reduced price. In exchange, recipients would agree to view the ads (rb- and give their personal data). If down the road, users found the advertisements and the attentiveness tests unendurable, they could pay to make the device “ad-free” on a temporary or permanent basis.

Google logoThe Download Squad points out that over at Google (GOOG), a “highly praised” feature of the newly announced Chrome OS‘s “totally new” approach to security sounds similar to Apple’s plan for forced ads. Chrome OS is reported to be self-healing. If the OS detects something it does not like, a “verified boot” will restore files to their previous state as if nothing ever happened. Since it is Google’s OS they get to decide what is or isn’t malicious. It is easy to imagine that anything which interferes with the delivery of Google-powered content would be considered malicious. Applications like AdBlock or AdSweep which block Google ads may not be allowed. Chrome OS will put Google in complete control over the delivery platform its audience is using.

Microsoft logoMicrosoft (MSFT) has experimented with ads in software since June 2007 with Microsoft Works. Now Microsoft is working on placing advertisements in a more conspicuous location next year with a free version of Office. Office Starter 2010 is a free version of Office that is pre-installed on some PCs. It will include a small Microsoft display ad in the lower-right corner of the screen and offers versions of Word and Excel with fewer functions than the regular paid ones.

In Office Starter 2010, Microsoft is not seeking revenue from advertising. They are using the ads only to promote the full-featured, commercial versions of Office. The company plans to take customers “along a journey to educate them about the product,” said Bryson Gordon, a director on Microsoft’s Office team said in the NYT piece. Microsoft will use a gentle approach to the up-sell. Customers can ignore the ads, which will sit passively in the corner of the screen,

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The tech world is moving backward taking cues from Free-PC and ZapMe because the public is cheap. Apple, Google and MSFT are counting on the fact their product are so “insanely great” and integrated into our lives that we as consumers can’t live without Gmail or iTunes. Now that we are all junkies of cheap tech, the tech firms are going to exploit this. The price of free starts with a text ad then it will be a banner ad then a pop-up and then a full video where you have to interact with the device to use it.

MSFT, Apple, and Google have huge organizations to run, CEO’s and Wall $treet bankers that need their bonuses so the move to monetize all their services has just begun. The big question is how far will this go? Will the pillars of tech add so many clicks, surveys, ads, and forced interactions to eventually make their products unwieldy and useless. Look where FreePC and ZapMe are today.

Forced advertising is not some new idea lots of malware force their victims to view web pages they did not request.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.

Smoking Voids Apple Mac Warranty

Smoking Voids Apple Mac WarrantyApple has declared that smoking is bad for your Mac. The Consumerist reports, several Mac owner’s service requests have been declined by Apple because of the user’s cigarette habit. According to the Consumerist reports, those filing complaints with the Consumerist say Apple claims that the PCs have been exposed to second-hand smoke and are potentially contaminated with known carcinogens.

The ChannelInsider points out that smoking is not listed as one of the things that could void a Mac standard or extended warranty. The Mac owners were told by their service agents that nicotine and carbon monoxide are known cancer-causing agents by the Occupational Health and Safety Administration, making it a federal case.

Voiding warranties isn’t uncommon for acts that are intentional or beyond reasonable accidents. But contamination with cigarette residue is a new justification.  The question is whether other solution providers feel threatened by machines owned or used by smokers? Should this be enough to void a service warranty?

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Just a smokescreen to weed out some contractual obligations?

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedIn, Facebook, and Twitter. Email the Bach Seat here.

2010 Not Any Better – Maybe

2010 Not Any Better - Maybe it spendingGartner says that IT spending experienced its worst year ever in 2009. The Stamford, CT research firm says the enterprise space saw a spending decline of 6.9%. ChannelInsider reports that the industry won’t reach 2008’s spending levels again until 2012. In the meantime, there will be some growth in 2010. Gartner sees a 3.3% increase over 2009 levels to $3.3 trillion.

IT spending prediction

2010 is about balancing the focus on cost, risk, and growth,” says Peter Sondergaard, senior vice president at Gartner and global head of research, in a prepared statement. “For more than 50% of CIOs the IT budget will be 0% or less in growth terms. It will only slowly improve in 2011.” On the other hand, Forrester has a rosier picture. In their report released 10-08-09 “US and Global IT Outlook: Q3 2009,” Forrester analyst Andrew Bartels, says the global IT market will see an upturn, starting Q3 2009 in an article on Campus Technology.

Hardware is hard hit

According to Gartner, things have been toughest on the hardware side of the computer market. Gartner says that worldwide computer hardware spending will total just $317 billion this year, a 16.5% decline, and in 2010 hardware spending will remain flat. Forrester says computer equipment sales will increase by 8.3% in 2010. Worldwide telecom spending is on pace to decline 4% this year and is forecast to grow by 3.2% in 2010 according to Gartner. Forrester claims communications equipment sales will show a bump at 3.6%.

Professional services is up

Additionally, Gartner forecasts IT services spending to total $781 billion in 2009 and to grow 4.5% in 2010.  In their report, Forrester predicts IT consulting services will increase by 11.7% in 2010 Software spending will decline 2.1% in 2009 but is expected to grow by 4.8% in 2010. Forrester says software purchases will be up by 9.3% in 2010.

Three big trends will shape the IT spending and operational infrastructure in 2010, according to Gartner—a shift in IT budgets to more opex from capex, the ramifications of an older infrastructure made up of older IT hardware, and the need for IT to create business cases for spending.

Spending trends

Gartner says the shift from capital expenditure to operational expenditure in IT budgets will be accelerated by emerging cloud services and will make IT costs more scalable and elastic. The second trend comes from delays in computer hardware upgrades. As the business has delayed buying servers, PCs, and printers, and is expected to continue to keep wallets closed in 2010, they need to look at the impact of increased equipment failure rates. “Approximately 1 million servers have had their replacement delayed by a year. That is 3% of the global installed base. In 2010 it will be at least 2 million,” Gartner says.

If replacement cycles do not change, almost 10 percent of the server installed base will be beyond scheduled replacement by 2011,” Sondergaard says. “That will impact enterprise risk. CFOs need to understand this dynamic, and it’s the responsibility of the CIO to convey this in a way the CFO understands.”

Third, Gartner says that IT needs to build compelling business cases, “2010 marks the year in which IT needs to demonstrate a true line of sight to business objectives for every investment decision. IT leaders can no longer look at IT as a percentage of revenue. CIOs must benchmark IT according to business impact.”

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From where I stand, the Gartner predictions seem more rational than Forrester’s. Forrester seems to base their optimism on two fleeting factors, Obama-money and Microsoft. The only real beneficiaries of Obama-money has been Wall Street, not the rest of America, so stimulus spending is irrelevant to most American business. Forrester seems to believe that Windows 7 will save IT spending, another large leap of faith that businesses are going to jump on the bandwagon, but none of my clients seem ready to leap yet.

 

Ralph Bach has been in IT long enough to know better and has blogged from his Bach Seat about IT, careers, and anything else that catches his attention since 2005. You can follow him on LinkedInFacebook, and Twitter. Email the Bach Seat here.